LONG TERM CARE OMBUDSMAN

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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year

1979

Legal Domicile

Principal Officer

NATE CYRILL

Phone

2166962719

Tax Period

2023-01-01 to 2023-12-31

LONG TERM CARE OMBUDSMAN, founded in 1979, is a community nonprofit that reported $1.2M in total revenue in fiscal year 2023.

Mission

AS MANDATED BY THE FEDERAL OLDER AMERICANS ACT AND OHIO LAW, THE MISSION OF THE LONG TERM CARE OMBUDSMAN PROGRAM IS TO SEEK THE RESOLUTION OF PROBLEMS AND ADVOCATE FOR THE RIGHTS OF THE HOME CARE CONSUMERS AND RESIDENTS OF LONG- TERM CARE FACILITIES WITH THE GOAL OF ENHANCING QUALITY OF LIFE AND CARE OF CONSUMERS. THE OMBUDSMAN PROGRAM ADVOCATES FOR PEOPLE RECEIVING HOME CARE, ASSISTED LIVING, AND NURSING HOME CARE. WE DO THAT BY WORKING TO RESOLVE COMPLAINTS ABOUT SERVICES, HELPING PEOPLE SELECT A PROVIDER, AND PROVIDING INFORMATION ABOUT BENEFITS AND CONSUMER RIGHTS.

Program Service Accomplishments

Program 1

Expenses: $1,015,841 Revenue: $1,238,024

OMBUDSMAN SERVICES: LONG TERM CARE OMBUDSMAN (LTCO) INVESTIGATES AND ATTEMPTS TO RESOLVE COMPLAINTS AND CONCERNS RELATED TO LONG TERM CARE SERVICES, INFORMS AND CONNECTS PEOPLE TO INSTITUTIONAL AND COMMUNITY-BASED LONG TERM CARE SERVICES, AND ADVOCATES FOR BETTER QUALITY LONG TERM CARE. CONFIDENTIAL INVESTIGATIONS ARE HANDLED BY CERTIFIED STAFF AND VOLUNTEER OMBUDSMEN AND ARE DETERMINED BY THE CONSUMER'S NEEDS AND INTERESTS. OMBUDSMEN UTILIZE NEGOTIATION, MEDIATION, EDUCATION, AND ADVOCACY TO ATTEMPT TO RESOLVE THE CONCERN. LTCO WORKS CLOSELY WITH LONG TERM CARE PROVIDERS TO INFORM, EDUCATE, AND ENCOURAGE THE DELIVERY OF HIGH QUALITY CARE THAT MEETS THEIR CONSUMERS' NEEDS AND WISHES, AND PARTICIPATES IN ADVOCACY EFFORTS TO PROMOTE A BETTER QUALITY OF SERVICE AND QUALITY OF LIFE FOR PEOPLE RECEIVING LONG TERM CARE SERVICES. WE BELIEVE THAT BY HELPING ONE PERSON AT A TIME UNDERSTAND AND EXERCISE HIS OR HER RIGHTS, ALL PEOPLE IN LONG TERM CARE WILL BENEFIT.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

Financial Overview (2023)

Revenue Breakdown

Contributions & Grants $1,223,596

Program Service Revenue $0

Investment Income $14,429

Other Revenue $0

TOTAL REVENUE $1,238,025

Expense Breakdown

Grants Paid $0

Salaries & Benefits $1,007,256

Fundraising Expenses $24,186

Program Expenses $1,015,841

Other Expenses $207,267

TOTAL EXPENSES $1,214,523

Year-over-Year Comparison

	2023	2022	Change
Revenue	$1,238,025	$1,235,444	+0.0%
Expenses	$1,214,523	$1,247,376	0.0%
Net Income	$23,502	$-11,932	-3.0%

Key Indicators

✗ Grants to Organizations ✗ Grants to Individuals ✗ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✓ Schedule B Required

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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

Governance

Voting Members

Independent Members

Employees

Volunteers

Governance Policies

✗ Conflict of Interest Policy

✗ Whistleblower Policy

✗ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School

✗ Operated a Hospital

✗ Provided First Class Travel

✗ Reported Conflict of Interest

✗ Reported Asset Diversion

✗ Excess Benefit Transaction

✗ Made Political Expenditures

✗ Engaged in Lobbying

✗ Operated Donor Advised Fund

✗ Maintained Art Collections

✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers

$184,341

Total Directors

Key Employees

Highest Compensated

reported

Name	Title	Hours/Week	Role	Reportable Comp	Other Comp	Total
KARLA PERRY	PAST PRES./S	N/A	Officer Director	$0	$0	$0
NANCY A LIKENS	BOARD MEMBER	N/A	Director	$0	$0	$0
LINDA ARNAUT FORMER	FIN. & OPER.	37.50	Officer	$36,611	$2,130	$38,741
NATE CYRILL	PROGRAM DIRE	37.50	Officer	$82,464	$4,948	$87,412
ALAN SHANKMAN	PRESIDENT	N/A	Officer Director	$0	$0	$0
LINDSAY JONES	VICE PRESIDE	N/A	Officer Director	$0	$0	$0
JACQUELYN A ADAMS	BOARD MEMBER	N/A	Director	$0	$0	$0
ASHLEY RYAN SORGEN	BOARD MEMBER	N/A	Director	$0	$0	$0
DONNA READ	BOARD MEMBER	N/A	Director	$0	$0	$0
BECKY BRATT	BOARD MEMBER	N/A	Director	$0	$0	$0
VICKI ELSOFFER	BOARD MEMBER	N/A	Director	$0	$0	$0
MARLENE LEFTON	BOARD MEMBER	N/A	Director	$0	$0	$0
STEPHANIE SCHULER	FINE. &OPER.	37.50	Officer	$54,894	$3,294	$58,188

Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year	Revenue	Expenses	Assets	Net Income
2024	No data	No data	No data	No data
2023	$1,238,025	$1,214,523	$1,043,089	$23,502
2022	$1,235,444	$1,247,376	$1,041,936	$-11,932
2021	$1,048,678	$1,025,483	$858,277	$23,195
2020	$867,101	$866,917	$826,012	$184
2019	$785,746	$739,392	$782,285	$46,354
2018	$798,827	$807,425	$706,145	$-8,598