CROSSROADS HEALTH

EIN: 341458441 501(c)(3) Mental Health

MENTOR, OH

Total Revenue
$27,889,263
Total Expenses
$29,223,357
Total Assets
$35,523,243
Net Assets
$18,251,092
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Financial Trends

Organization Details

Formation Year
1984
Legal Domicile
OH
Principal Officer
SHAYNA JACKSON
Phone
4402551700
Tax Period
2022-07-01 to 2023-06-30

CROSSROADS HEALTH, founded in 1984, is a mid-sized nonprofit in the Mental Health sector that reported $27.9M in total revenue in fiscal year 2022. Revenue surged 35% from the prior year, signaling strong growth momentum.

Mission

CROSSROADS' MISSION IS TO PROVIDE HOPE, HEALING, AND HEALTHCARE TO EVERYONE, WITH A VISION TO CULTIVATE COMPASSIONATE COMMUNITIES WHERE PEOPLE LEAD HEALTHIER, LONGER LIVES.

Program Service Accomplishments

Program 1
Expenses: $24,062,076 Revenue: $14,249,998

CROSSSROADS PROVIDES OUTPATIENT SERVICES TO CHILDREN, ADOLESCENTS, AND ADULTS PRESENTING A WIDE RANGE OF EMOTIONAL DISTURBANCES AND MENTAL HEALTH DIAGNOSES. SERVICES CONSIST OF A SERIES OF STRUCTURED...

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CROSSSROADS PROVIDES OUTPATIENT SERVICES TO CHILDREN, ADOLESCENTS, AND ADULTS PRESENTING A WIDE RANGE OF EMOTIONAL DISTURBANCES AND MENTAL HEALTH DIAGNOSES. SERVICES CONSIST OF A SERIES OF STRUCTURED INTERACTIONS BETWEEN CLIENT AND PROVIDER FOCUSED ON ATTAINING THE MUTUALLY-DEFINED GOALS DESCRIBED IN THE CLIENT'S INDIVIDUALIZED TREATMENT PLAN. ACTIVE INVOLVEMENT OF PARENTS AND OTHER FAMILY MEMBERS IS A CRUCIAL ELEMENT OF EFFECTIVE COUNSELING SERVICES. WHILE MUCH OF OUR COUNSELING IS OFFICE-BASED, WE ALSO PROVIDE SERVICES IN CLIENTS' HOMES, SCHOOLS AND OTHER SETTINGS. OUR SPECIALIZED SERVICES INCLUDE EARLY CHLDHOOD AND ADULT MENTAL HEALTH, COUNSELING FOR ATTACHMENT AND BONDING PROBLEMS, FOR TRAUMA RECOVERY AND FOR CHLDREN EXHIBITING PROBLEMATIC SEXUALIZED BEHAVIORS. DURING OUR FISCAL YEAR ENDED JUNE 30, 2023 WE PROVIDED COUNSELING SERVICES TO APPROVIMATELY 3,800 CLIENTS.CROSSROADS HEALTH CENTER PROVIDES AN INTEGRATED APPROACH WHICH INCLUDES COMPREHENSIVE PHYSICAL HEALTH CARE AND A PHARMACY TO COMPLEMENT OUR BEHAVIORAL HEALTH CARE WITH 24-HOUR ACCESS TO MEDICAL AND BEHAVIORAL HEALTH CRISIS CARE, ALL IN ONE CONVENIENT PLACE. OUR GOAL IS TO MEET CLIENT NEEDS AND PREFERENCES IN THE DELIVERY OF HIGH-QUALITY, HIGH-VALUE HEALTH CARE WITH BETTER OUTCOMES; OFFERING MANAGEMENT OF ACUTE AND CHRONIC ILLNESS, WELL VISITS AND EXAMS, PREVENTATIVE SCREENINGS AND LABORATORY TESTING, VACCINATIONS, AND OTHER SPECIALTY SERVICES.CROSSROADS' SCHOOL SERVICES PROVIDES A CONTINUUM OF BEHAVIORAL HEALTH SERVICES WITHIN EDUCATIONAL SETTINGS ACROSS LAKE COUNTY AS WELL AS AT OUR ON-SITE DAY TREATMENT FACILITY IN RESPONSE TO NEEDS IDENTIFIED BY THE SCHOOL DISTRICT OR BUILDING REPRESENTATIVES. THE GOAL OF THESE SERVICES IS TO ENHANCE THE CULTURE IN THE EDUCATIONAL SETTINGS TO SUPPORT THE OVERALL WELLBEING OF ALL STUDENTS AND STAFF WHILE PROVIDING TARGETED PREVENTION AND INTERVENTION FOR IDENTIFIED GROUPS AND INDIVIDUALS TOWARD REDUCTION OF SYMPTOMS OR STRUGGLES. CROSSROADS HEALTH'S PHILOSOPHY TO SCHOOL BASED SERVICES IS TO PROVIDE THE APPROPRIATE LEVEL OF SUPPORT TO ALL INDIVIDUALS AND GROUPS REGARDLESS OF ABILITY TO PAY OR MEETING CRITERIA FOR A BEHAVIORAL HEALTH DIAGNOSIS. WE BELIEVE IN IMPLEMENTATION OF THE FULL CONTINUUM OF CARE FROM PREVENTION TO EARLY INTERVENTION INTO TREATMENT WITH ULTIMATE REFERRAL TO A HIGHER LEVEL OF CARE OR SUCCESSFUL COMPLETION OF TREATMENT GOALS. CROSSROADS HEALTH HIGHLY VALUES THE PARTNERSHIPS ACROSS THE COUNTY'S SCHOOL SYSTEMS AND ENGAGES IN REGULAR COLLABORATION. DISTRICT-SPECIFIC REPORTS ARE AVAILABLE FOR PROVISION TO EACH SCHOOL DISTRICT FOLLOWING THE MIDDLE AND END OF EACH SCHOOL YEAR.

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

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Financial Overview (2022)

Revenue Breakdown

Contributions & Grants $15,452,331
Program Service Revenue $13,786,390
Investment Income $-1,934,931
Other Revenue $585,473
TOTAL REVENUE $27,889,263

Expense Breakdown

Grants Paid $0
Salaries & Benefits $21,824,808
Fundraising Expenses $262,385
Program Expenses $24,062,076
Other Expenses $7,398,549
TOTAL EXPENSES $29,223,357

Year-over-Year Comparison

2022 2021 Change
Revenue $27,889,263 $20,594,107 +0.4%
Expenses $29,223,357 $23,058,852 +0.3%
Net Income $-1,334,094 $-2,464,745 -0.5%
Key Indicators
Grants to Organizations Grants to Individuals Lobbying Political Activity Foreign Activities Donor Advised Fund Schedule B Required
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Governance

Voting Members
21
Independent Members
21
Employees
439
Volunteers
161

Governance Policies

Conflict of Interest Policy
Whistleblower Policy
Document Retention Policy

Special Practices & Reported Activities

Operated a School
Operated a Hospital
Provided First Class Travel
Reported Conflict of Interest
Reported Asset Diversion
Excess Benefit Transaction
Made Political Expenditures
Engaged in Lobbying
Operated Donor Advised Fund
Maintained Art Collections
Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers
7
$542,031
Total Directors
22
$0
Key Employees
2
$470,608
Highest Compensated
5
reported
Name Title Hours/Week Role Reportable Comp Other Comp Total
DIANNE VOGT PRESIDENT 2.00
Officer Director
$0 $0 $0
MELISSA COLE VICE PRESIDENT 2.00
Officer Director
$0 $0 $0
LEON KAMBANI SECRETARY 2.00
Officer Director
$0 $0 $0
HAROLD ABRAHAM TREASURY 2.00
Officer Director
$0 $0 $0
JEN ALLERHEILIGEN MEMBER 1.50
Director
$0 $0 $0
DAN ARIAN MEMBER 1.50
Director
$0 $0 $0
STEVE BALDINI MEMBER 1.50
Director
$0 $0 $0
NATE BELL MEMBER 1.50
Director
$0 $0 $0
JOHN BERGER MEMBER 1.50
Director
$0 $0 $0
STEVE CIUNI MEMBER 1.50
Director
$0 $0 $0
MIKE CRISLIP MEMBER 1.50
Director
$0 $0 $0
DARREN CROOK MEMBER 1.50
Director
$0 $0 $0
DANIEL GOLD MEMBER 1.50
Director
$0 $0 $0
CHRIS GRAVIUS MEMBER 1.50
Director
$0 $0 $0
JACK GREGORIN MEMBER 1.50
Director
$0 $0 $0
NANCY HANNA MEMBER 1.50
Director
$0 $0 $0
JANET MORSE MEMBER 1.50
Director
$0 $0 $0
LINDA PERLIC MEMBER 1.50
Director
$0 $0 $0
JOE POPELY MEMBER 1.50
Director
$0 $0 $0
JUDY RICH MEMBER 1.50
Director
$0 $0 $0
JOHN SCHINDLER MEMBER 1.50
Director
$0 $0 $0
DR MELVIN CHAVINSON MEMBER 1.50
Director
$0 $0 $0
MICHAEL MATONEY EXECUTIVE DIRECTOR(THROUGH 12/22) 40.00
Officer
$172,755 $32,055 $204,810
SHAYNA JACKSON PRESIDENT & CEO(BEG.12/22) 40.00
Officer
$143,925 $19,702 $163,627
CRAIG HARGENRADER CFO 40.00
Officer
$133,952 $39,642 $173,594
ALICE IDEN COO 40.00
Key Emp
$153,082 $19,754 $172,836
RICHARD SCHENKELBERG MEDICAL DIRECTOR 40.00
Key Emp
$288,755 $9,017 $297,772
PUSHPALATHA VENKATARAM PHYSICIAN ASSISTANT 40.00
Highest
$166,850 $21,183 $188,033
KIMBERLY SANDERS PSYCHIATRIC NURSE PRACTITIONER 40.00
Highest
$150,231 $18,890 $169,121
ANNA GRAY PHYSICIAN ASSISTANT 40.00
Highest
$129,583 $16,861 $146,444
DARRELL LONG SENIOR CLOUD/PLATFORM ENGINEER 40.00
Highest
$117,540 $12,913 $130,453
AMBER THOMAS CHIEF CLINICAL OFFICER 40.00
Highest
$108,800 $17,239 $126,039
Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year Revenue Expenses Assets Net Income
2025 No data No data No data No data
2024 No data No data No data No data
2023 $27,889,263 $29,223,357 $35,523,243 $-1,334,094
2022 $20,594,107 $23,058,852 $30,218,217 $-2,464,745
2021 $20,272,919 $17,736,342 $23,225,489 $2,536,577
2019 $8,275,602 $7,719,473 $14,717,948 $556,129
2018 $8,000,858 $7,921,793 $15,197,467 $79,065
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