DIRECTIONS CREDIT UNION INC

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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year

1953

Legal Domicile

Principal Officer

JOHN USTASZEWSKI

Phone

4198419838

Tax Period

2024-01-01 to 2024-12-31

DIRECTIONS CREDIT UNION INC, founded in 1953, is a mid-sized nonprofit that reported $73.8M in total revenue in fiscal year 2024. Revenue grew 17% year-over-year, indicating healthy expansion. Expenses of $65.9M left a modest 11% surplus.

Mission

TO BE A TRUSTED PARTNER IN HELPING MEMBERS ACHIEVE THEIR FINANCIAL GOALS.

Program Service Accomplishments

Program 1

PROVIDE 94,001 MEMBERS WITH SHARE DRAFTS, REGULAR SHARES, IRA, MONEY MARKET, CERTIFICATES AND OTHER SAVINGS ACCOUNTS.

Program 2

PROVIDE LOANS INCLUDING CREDIT CARD, LINE OF CREDIT, NEW AND USED VEHICLE, FIRST MORTGAGE, BUSINESS, INDIRECT, PAY DAY, PARTICIPATION AND OTHER REAL ESTATE.

Program 3

OFFER ATM, DEBIT CARDS, CHECK CASHING, WIRE TRANSFERS, MONEY ORDERS, TRAVELERS CHECKS, OD PRIVILEGES, SAFE DEPOSIT BOXES, COIN COUNTING, BILL PAY, SHARED BRANCHING, FINANCIAL EDUCATION AND VARIOUS...

OFFER ATM, DEBIT CARDS, CHECK CASHING, WIRE TRANSFERS, MONEY ORDERS, TRAVELERS CHECKS, OD PRIVILEGES, SAFE DEPOSIT BOXES, COIN COUNTING, BILL PAY, SHARED BRANCHING, FINANCIAL EDUCATION AND VARIOUS INSURANCE PROGRAMS TO ALL ELIGIBLE MEMBERS.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

Financial Overview (2024)

Revenue Breakdown

Contributions & Grants $0

Program Service Revenue $67,581,542

Investment Income $6,190,605

Other Revenue $0

TOTAL REVENUE $73,772,147

Expense Breakdown

Grants Paid $0

Salaries & Benefits $22,944,365

Fundraising Expenses $0

Other Expenses $42,986,580

TOTAL EXPENSES $65,930,945

Year-over-Year Comparison

	2024	2023	Change
Revenue	$73,772,147	$62,910,262	+0.2%
Expenses	$65,930,945	$54,340,464	+0.2%
Net Income	$7,841,202	$8,569,798	-0.1%

Key Indicators

✗ Grants to Organizations ✗ Grants to Individuals ✗ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✗ Schedule B Required

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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

Governance

Voting Members

Independent Members

Employees

358

Volunteers

Governance Policies

✓ Conflict of Interest Policy

✓ Whistleblower Policy

✓ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School

✗ Operated a Hospital

✗ Provided First Class Travel

✗ Reported Conflict of Interest

✗ Reported Asset Diversion

✗ Excess Benefit Transaction

✗ Made Political Expenditures

✗ Engaged in Lobbying

✗ Operated Donor Advised Fund

✗ Maintained Art Collections

✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers

$2,078,788

Total Directors

Key Employees

$253,763

Highest Compensated

reported

Name	Title	Hours/Week	Role	Reportable Comp	Other Comp	Total
JAY MALCOLM	BOARD CHAIR	3.00	Officer Director	$0	$0	$0
MARK KOTT	BOARD VICE CHAIR	2.00	Officer Director	$0	$0	$0
JOE SHARP	BOARD MEMBER	1.00	Director	$0	$0	$0
FREDERICK A KOMINEK	BOARD TREASURER	1.00	Officer Director	$0	$0	$0
RAY LEIGHTON	BOARD SECRETARY	1.00	Officer Director	$0	$0	$0
PATRICIA PETERSON	BOARD MEMBER	1.00	Director	$0	$0	$0
JEFF UNDERWOOD	BOARD MEMBER	1.00	Director	$0	$0	$0
LAURA CSOMOS	ASSOCIATE BOARD MEMBER	1.00	Director	$0	$0	$0
NADIA LEWIS	ASSOCIATE BOARD MEMBER	1.00	Director	$0	$0	$0
AARON WIENS	ASSOCIATE BOARD MEMBER	1.00	Director	$0	$0	$0
BARRY SHANER	CEO	45.00	Officer	$522,897	$12,705	$535,602
SONJA DELANEY	CHIEF STRATEGY OFFICER	45.00	Officer	$292,997	$9,280	$302,277
BRIAN EPSTEIN	CHIEF EXPERIENCE OFFICER	45.00	Officer	$215,966	$3,700	$219,666
MATT GIES	CHIEF TALENT OFFICER	45.00	Officer	$241,220	$7,166	$248,386
JONATHAN POLLOCK	CHIEF RISK OFFICER	45.00	Officer	$239,134	$8,232	$247,366
JOHN USTASZEWSKI	CHIEF OPERATING OFFICER	45.00	Officer	$321,619	$10,332	$331,951
SCOTT SWAN	SVP - LENDING	45.00	Officer	$187,466	$6,074	$193,540
JULIE LINCH	SVP RETAIL OPS & PHYS PRES	45.00	Key Emp	$246,226	$7,537	$253,763
JENNIFER HERNES	SR MORTGAGE LOAN ORIGINATOR	40.00	Highest	$339,388	$10,866	$350,254
ANGI SZUMA	SVP MEMBER EXPERIENCE	40.00	Highest	$171,425	$5,938	$177,363
BRENDA COVRETT	VP OF BRANDING & COMM ENGA	40.00	Highest	$146,643	$3,993	$150,636
DIANE HARRIS	VP MEMBER EXPERIENCE	40.00	Highest	$145,926	$3,410	$149,336
PATRICK HARRIGAN	VP ITM OPS & FACILITIES	40.00	Highest	$138,628	$4,714	$143,342

Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year	Revenue	Expenses	Assets	Net Income
2024	$73,772,147	$65,930,945	$1,303,538,165	$7,841,202
2023	$62,910,262	$54,340,464	$1,202,737,664	$8,569,798
2022	$51,322,448	$46,061,548	$1,181,695,704	$5,260,900
2021	$46,146,625	$39,418,571	$1,165,662,447	$6,728,054
2020	$49,999,000	$45,252,597	$1,068,730,382	$4,746,403
2019	$46,910,954	$41,611,977	$889,625,645	$5,298,977
2018	$42,493,773	$38,453,956	$854,425,313	$4,039,817