BETTER BUSINESS BUREAU INC

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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year

1916

Legal Domicile

Principal Officer

CATHY ARMOUR

Phone

3174882222

Tax Period

2024-01-01 to 2024-12-31

BETTER BUSINESS BUREAU INC, founded in 1916, is a community nonprofit in the Community Improvement sector that reported $2.6M in total revenue in fiscal year 2024.

Mission

PROMOTE MARKETPLACE OF TRUST IN CENTRAL INDIANA.

Program Service Accomplishments

Program 1

PROVIDES PROGRAMS AND SERVICES TO EDUCATE CONSUMERS,FOSTER BETTER COMMUNICATION, CORRECT MISLEADING ADVERTISING, INVESTIGATE POSSIBLE SCAM, ACCUMULATE INFORMATIVE BUSINESS DATA AND PROVIDE...

PROVIDES PROGRAMS AND SERVICES TO EDUCATE CONSUMERS,FOSTER BETTER COMMUNICATION, CORRECT MISLEADING ADVERTISING, INVESTIGATE POSSIBLE SCAM, ACCUMULATE INFORMATIVE BUSINESS DATA AND PROVIDE ARBITRATION.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

Financial Overview (2024)

Revenue Breakdown

Contributions & Grants $2,379,910

Program Service Revenue $135,236

Investment Income $39,082

Other Revenue $8,760

TOTAL REVENUE $2,562,988

Expense Breakdown

Grants Paid $0

Salaries & Benefits $1,841,928

Fundraising Expenses $0

Other Expenses $651,918

TOTAL EXPENSES $2,493,846

Year-over-Year Comparison

	2024	2023	Change
Revenue	$2,562,988	$2,471,213	+0.0%
Expenses	$2,493,846	$2,345,743	+0.1%
Net Income	$69,142	$125,470	-0.4%

Key Indicators

✗ Grants to Organizations ✗ Grants to Individuals ✗ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✓ Schedule B Required

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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

Governance

Voting Members

Independent Members

Employees

Volunteers

Governance Policies

✓ Conflict of Interest Policy

✓ Whistleblower Policy

✓ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School

✗ Operated a Hospital

✗ Provided First Class Travel

✗ Reported Conflict of Interest

✗ Reported Asset Diversion

✗ Excess Benefit Transaction

✗ Made Political Expenditures

✗ Engaged in Lobbying

✗ Operated Donor Advised Fund

✗ Maintained Art Collections

✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers

$226,279

Total Directors

Key Employees

Highest Compensated

reported

Name	Title	Hours/Week	Role	Reportable Comp	Other Comp	Total
ANDY SMITH	CHAIR	5.00	Officer Director	$0	$0	$0
BETH ROVAZZINI	AUDIT COMMITTEE CHAIR	5.00	Director	$0	$0	$0
BRAD HOLTZ	SECRETARY	5.00	Officer Director	$0	$0	$0
KEVIN THARP	VICE CHAIR	5.00	Officer Director	$0	$0	$0
MISHELL COX	DIRECTOR	1.00	Director	$0	$0	$0
NATHAN CUSTER	DIRECTOR	1.00	Director	$0	$0	$0
ROGER ELKINS	DIRECTOR	1.00	Director	$0	$0	$0
CHRIS ELLIOTT	DIRECTOR	1.00	Director	$0	$0	$0
PETER GUNDY	DIRECTOR	1.00	Director	$0	$0	$0
BOB KOBEK	DIRECTOR	1.00	Director	$0	$0	$0
TODD KUEBEL	DIRECTOR	1.00	Director	$0	$0	$0
SAM LUPPINO	DIRECTOR	1.00	Director	$0	$0	$0
BRENT FRYMIER	DIRECTOR	1.00	Director	$0	$0	$0
DON SMITH	DIRECTOR	1.00	Director	$0	$0	$0
ADAM SWAIN	DIRECTOR	1.00	Director	$0	$0	$0
KENYA MCMILLIN	DIRECTOR	1.00	Director	$0	$0	$0
MIKE DUKATE	DIRECTOR	1.00	Director	$0	$0	$0
SUSAN HEDGLIN	DIRECTOR	1.00	Officer Director	$0	$0	$0
REBECCA LITTELL	DIRECTOR	1.00	Director	$0	$0	$0
KEN O'SHEA	DIRECTOR	1.00	Director	$0	$0	$0
LISE PACE	DIRECTOR	1.00	Director	$0	$0	$0
CATHY ARMOUR	PRESIDENT	45.00	Officer	$206,550	$19,729	$226,279
PAMELLA POISSON	DIRECTOR OF REVENUE	40.00	Highest	$132,008	$0	$132,008

Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year	Revenue	Expenses	Assets	Net Income
2024	$2,562,988	$2,493,846	$1,736,683	$69,142
2023	$2,471,213	$2,345,743	$1,660,921	$125,470
2022	$1,932,895	$1,936,151	$1,480,553	$-3,256
2021	$1,909,067	$1,991,756	$1,255,601	$-82,689
2020	$1,879,913	$1,728,118	$1,207,709	$151,795
2019	$1,959,376	$1,872,907	$907,815	$86,469
2018	$1,930,696	$1,909,704	$771,253	$20,992