BETTER BUSINESS BUREAU INC

EIN: 350177190 Community Improvement

INDIANAPOLIS, IN

Total Revenue
$2,562,988
Total Expenses
$2,493,846
Total Assets
$1,736,683
Net Assets
$1,021,368
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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year
1916
Legal Domicile
IN
Principal Officer
CATHY ARMOUR
Phone
3174882222
Tax Period
2024-01-01 to 2024-12-31

BETTER BUSINESS BUREAU INC, founded in 1916, is a community nonprofit in the Community Improvement sector that reported $2.6M in total revenue in fiscal year 2024.

Mission

OUR MISSION IS TO BE THE LEADER IN ADVANCING MARKETPLACE TRUST IN CENTRAL INDIANA. OUR ACCREDITED BUSINESSES SUPPORT THE MISSION AND IN RETURN BECAUSE OF THEIR ADHERENCE TO OUR STANDARDS OF TRUST CAN USE OUR TRUSTED SEAL. CONSUMERS RELY ON INFORMATION IN OUR DATABASE TO EDUCATE THEMSELVES ABOUT BUSINESSES IN OUR AREA.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

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Financial Overview (2024)

Revenue Breakdown

Contributions & Grants $2,379,910
Program Service Revenue $135,236
Investment Income $39,082
Other Revenue $8,760
TOTAL REVENUE $2,562,988

Expense Breakdown

Grants Paid $0
Salaries & Benefits $1,841,928
Fundraising Expenses $0
Other Expenses $651,918
TOTAL EXPENSES $2,493,846

Year-over-Year Comparison

2024 2023 Change
Revenue $2,562,988 $2,471,213 +0.0%
Expenses $2,493,846 $2,345,743 +0.1%
Net Income $69,142 $125,470 -0.4%
Key Indicators
Grants to Organizations Grants to Individuals Lobbying Political Activity Foreign Activities Donor Advised Fund Schedule B Required
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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Governance

Voting Members
21
Independent Members
21
Employees
34
Volunteers
17

Governance Policies

Conflict of Interest Policy
Whistleblower Policy
Document Retention Policy

Special Practices & Reported Activities

Operated a School
Operated a Hospital
Provided First Class Travel
Reported Conflict of Interest
Reported Asset Diversion
Excess Benefit Transaction
Made Political Expenditures
Engaged in Lobbying
Operated Donor Advised Fund
Maintained Art Collections
Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers
5
$226,279
Total Directors
21
$0
Key Employees
0
$0
Highest Compensated
1
reported
Name Title Hours/Week Role Reportable Comp Other Comp Total
ANDY SMITH CHAIR 5.00
Officer Director
$0 $0 $0
BETH ROVAZZINI AUDIT COMMITTEE CHAIR 5.00
Director
$0 $0 $0
BRAD HOLTZ SECRETARY 5.00
Officer Director
$0 $0 $0
KEVIN THARP VICE CHAIR 5.00
Officer Director
$0 $0 $0
MISHELL COX DIRECTOR 1.00
Director
$0 $0 $0
NATHAN CUSTER DIRECTOR 1.00
Director
$0 $0 $0
ROGER ELKINS DIRECTOR 1.00
Director
$0 $0 $0
CHRIS ELLIOTT DIRECTOR 1.00
Director
$0 $0 $0
PETER GUNDY DIRECTOR 1.00
Director
$0 $0 $0
BOB KOBEK DIRECTOR 1.00
Director
$0 $0 $0
TODD KUEBEL DIRECTOR 1.00
Director
$0 $0 $0
SAM LUPPINO DIRECTOR 1.00
Director
$0 $0 $0
BRENT FRYMIER DIRECTOR 1.00
Director
$0 $0 $0
DON SMITH DIRECTOR 1.00
Director
$0 $0 $0
ADAM SWAIN DIRECTOR 1.00
Director
$0 $0 $0
KENYA MCMILLIN DIRECTOR 1.00
Director
$0 $0 $0
MIKE DUKATE DIRECTOR 1.00
Director
$0 $0 $0
SUSAN HEDGLIN DIRECTOR 1.00
Officer Director
$0 $0 $0
REBECCA LITTELL DIRECTOR 1.00
Director
$0 $0 $0
KEN O'SHEA DIRECTOR 1.00
Director
$0 $0 $0
LISE PACE DIRECTOR 1.00
Director
$0 $0 $0
CATHY ARMOUR PRESIDENT 45.00
Officer
$206,550 $19,729 $226,279
PAMELLA POISSON DIRECTOR OF REVENUE 40.00
Highest
$132,008 $0 $132,008
Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year Revenue Expenses Assets Net Income
2024 $2,562,988 $2,493,846 $1,736,683 $69,142
2023 $2,471,213 $2,345,743 $1,660,921 $125,470
2022 $1,932,895 $1,936,151 $1,480,553 $-3,256
2021 $1,909,067 $1,991,756 $1,255,601 $-82,689
2020 $1,879,913 $1,728,118 $1,207,709 $151,795
2019 $1,959,376 $1,872,907 $907,815 $86,469
2018 $1,930,696 $1,909,704 $771,253 $20,992
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