Centra Credit Union

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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year

1997

Legal Domicile

Phone

8123140273

Tax Period

2024-01-01 to 2024-12-31

Centra Credit Union, founded in 1997, is a major nonprofit in the Public & Societal Benefit sector that reported $144.5M in total revenue in fiscal year 2024. Revenue grew 15% year-over-year, indicating healthy expansion. Expenses of $136.0M left a modest 6% surplus.

Mission

STATE CHARTERED AND FEDERALLY INSURED CREDIT UNION WHICH GRANTS CONSUMER LOANS INCLUDING CREDIT CARDS AND OPEN-END CREDIT, MORTGAGE LOANS AND BUSINESS LOANS TO ITS MEMBERS.

Program Service Accomplishments

Program 1

CREDIT UNION PROGRAMS. ALL ACTIVITIES ARE STATE CHARTERED CREDIT UNION ACTIVITIES WHICH ARE EXEMPT UNDER SECTION 501(C)(14)

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

Financial Overview (2024)

Revenue Breakdown

Contributions & Grants $0

Program Service Revenue $135,401,681

Investment Income $9,139,032

Other Revenue $0

TOTAL REVENUE $144,540,713

Expense Breakdown

Grants Paid $0

Salaries & Benefits $34,752,765

Fundraising Expenses $0

Program Expenses $0

Other Expenses $101,239,209

TOTAL EXPENSES $135,991,974

Year-over-Year Comparison

	2024	2023	Change
Revenue	$144,540,713	$125,422,457	+0.2%
Expenses	$135,991,974	$116,244,125	+0.2%
Net Income	$8,548,739	$9,178,332	-0.1%

Key Indicators

✓ Grants to Organizations ✗ Grants to Individuals ✗ Lobbying ✓ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✗ Schedule B Required

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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

Governance

Voting Members

Independent Members

Employees

510

Volunteers

N/A

Governance Policies

✗ Conflict of Interest Policy

✗ Whistleblower Policy

✗ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School

✗ Operated a Hospital

✗ Provided First Class Travel

✗ Reported Conflict of Interest

✗ Reported Asset Diversion

✗ Excess Benefit Transaction

✗ Made Political Expenditures

✗ Engaged in Lobbying

✗ Operated Donor Advised Fund

✗ Maintained Art Collections

✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers

$2,285,682

Total Directors

$124,320

Key Employees

Highest Compensated

reported

Name	Title	Hours/Week	Role	Reportable Comp	Other Comp	Total
Christopher Orben	DIRECTOR	1.7	Director	$10,752	$0	$10,752
DONALD JACKSON	DIRECTOR	2.1	Director	$10,752	$0	$10,752
Gina Pleak	Director	1.8	Director	$7,168	$0	$7,168
JIM BICKEL	SECRETARY/TREASURER	1.3	Director	$13,216	$0	$13,216
JODY HEAZLITT	Supervisory Chair	1.9	Director	$12,432	$0	$12,432
JOSEPH BROWN	BOARD VICE PRESIDENT	2.3	Director	$11,872	$0	$11,872
KESAVAN VENUGOPAL	DIRECTOR	1.8	Director	$11,872	$0	$11,872
KEVINA SCHUMAKER	DIRECTOR	1.9	Director	$10,752	$0	$10,752
MARY STROH	DIRECTOR	1.9	Director	$10,752	$0	$10,752
Michael Fleetwood	Supervisory Committee Member	1.3	Director	$4,032	$0	$4,032
RANDY PROFITT	BOARD CHAIR	2.1	Director	$14,000	$0	$14,000
S Shawnn Storms	Supervisory Committee Member	1.5	Director	$4,032	$0	$4,032
Shannon Jenkins	Supervisory Committee Member	1.4	Director	$2,688	$0	$2,688
BRAD DAVIS	CHIEF GROWTH OFFICER	45.0	Officer	$315,966	$27,332	$343,298
DAVID MANN	CHIEF FINANCIAL OFFICER	45.0	Officer	$402,668	$19,298	$421,966
PATRICIA KNORR	CHIEF DEVELOPMENT OFFICER	45.0	Officer	$196,577	$9,544	$206,121
PAUL ADRIAN	CHIEF INFORMATION OFFICER	45.0	Officer	$138,655	$8,130	$146,785
RICK SILVERS	PRESIDENT & CEO	45.0	Officer	$813,397	$35,791	$849,188
Swaminathan Seetharaman	CHIEF EXPERIENCE OFFICER	45.0	Officer	$287,992	$30,332	$318,324
Brent Parks	SVP TECHNOLOGY	45.0	Highest	$209,125	$22,195	$231,320
Carl Fry	SVP FINANCE	45.0	Highest	$192,919	$13,316	$206,235
DOUG SHARKEY	SVP MORTGAGE LOAN DELIVERY	45.0	Highest	$221,068	$23,248	$244,316
KARL KISSINGER	SVP BUSINESS SERVICES	45.0	Highest	$207,780	$22,400	$230,180
MELISSA JEWELL	SVP TEAM MEMBER EXPERIENCE	45.0	Highest	$200,717	$15,803	$216,520

Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year	Revenue	Expenses	Assets	Net Income
2025	No data	No data	No data	No data
2024	$144,540,713	$135,991,974	$2,126,245,937	$8,548,739
2023	$125,422,457	$116,244,125	$2,076,967,433	$9,178,332
2022	$98,960,156	$84,117,171	$2,045,720,209	$14,842,985
2021	$88,438,069	$71,466,269	$1,964,165,275	$16,971,800
2020	$83,289,744	$71,494,799	$1,826,992,749	$11,794,945
2019	$83,495,107	$69,904,720	$1,559,069,587	$13,590,387
2018	$74,544,080	$61,000,493	$1,468,696,851	$13,543,587