UNITED HEALTH SERVICES OF ST JOSEPH COUNTY

COMMUNITY SERVICES WITH ALL DEAF (CSAD): CSAD FACILITATES EFFECTIVE COMMUNICATION AND PROVIDES COMMUNITY SUPPORT SERVICES TO MEET THE NEEDS OF INDIVIDUALS IN WAYS THAT ARE APPROPRIATE TO THEIR SITUATIONS, WHETHER THEY ARE DEAF, ORAL, LATE DEAFENED OR HARD OF HEARING. WE PROVIDE SERVICES IN SEVERAL COUNTIES IN NORTH CENTRAL INDIANA: ST. JOSEPH, ELKHART, STARKE, MARSHALL, KOSCIUSKO, PULASKI, LAPORTE AND FULTON AS WELL AS PARTS OF SOUTHWEST LOWER MICHIGAN. CSAD STRIVES TO ENHANCE OUR COMMUNITY BY PROVIDING A BRIDGE BETWEEN THE DEAF AND HEARING WORLDS THROUGH ACCESSIBILITY, ADVOCACY, AND ENRICHMENT TO PROMOTE INDEPENDENCE AND OPPORTUNITY WITH PROGRAMS INCLUDING: - SIGN LANGUAGE INTERPRETING: INCLUDING AMERICAN SIGN LANGUAGE (ASL), CERTIFIED DEAF INTERPRETING & ORAL INTERPRETING - CASE MANAGEMENT: ASSISTANCE WITH EMPLOYMENT, EDUCATION AND ACTIVITIES OF DAILY LIVING - IN-SERVICE TRAINING: INCLUDING DEAF AWARENESS, CULTURAL SENSITIVITY AND TRAINING ABOUT THE AMERICANS WITH DISABILITIES ACT (ADA) - AMERICAN SIGN LANGUAGE CLASSES - REFERRAL SERVICES IN 2024 CSAD: - PROVIDED MORE THAN 6,500 HOURS OF INTERPRETING SERVICES - COMPLETED MORE THAN 1,800 ASSIGNMENTS

COVERING KIDS & FAMILIES OF UNITED HEALTH SERVICES (CKF-UHS) CKF IS A COALITION OF LOCAL PARTNERS WITH ONE GOAL: TOTAL HEALTH COVERAGE. LOCATED IN NORTH CENTRAL INDIANA, CKF-UHS IS RESPONSIBLE FOR FIVE INDIANA COUNTIES: ELKHART, ST. JOSEPH, MARSHALL, STARKE AND PULASKI. COALITION PARTNERS ARE WORKING COLLABORATIVELY TO REACH AND INSURE RESIDENTS IN HOOSIER HEALTHWISE, HIP, MEDICAID AND MARKETPLACE PLANS. THROUGH THIS PROGRAM WE PROVIDE INDIANA STATE LICENSED AND CERTIFIED NAVIGATORS WHO HELP CONSUMERS WITH QUESTIONS AND ENROLLMENT INTO THE STATE AND FEDERAL INSURANCES AVAILABLE. USING A NAVIGATOR INCREASES THE CHANCES OF THOSE WE SERVE BEING ACCEPTED INTO THE PROGRAM AND PROVIDES FOR PEACE OF MIND DURING THE APPLICATION PROCESS. WITH OUR RESOURCES THROUGH THIS PROGRAM, WE OFTEN HAVE EXTRA INFORMATION TO HELP THOSE SE SERVE TO MAKE BETTER INFORMED DECISIONS. OUR NAVIGATORS MEET IN PERSON AT LOCAL HOSPITALS, HEALTH FAIRS, COMMUNITY EVENTS, AND AT OUR OFFICES IN GRANGER, INDIANA TO NAME A FEW OF OUR MANY OUTREACH EFFORTS. WE ALSO PROVIDE VIRTUAL AND TELEPHONE APPOINTMENTS AND USE AN ONLINE SCHEDULER TO MAKE THE PROCESS EASY AND ACCESSIBLE TO ALL. ADDITIONALLY, CKF-UHS HAS NAVIGATORS WHO SPEAK ENGLISH & SPANISH. IN 2024 CKF OF UHS: - PROCESSED OVER 650 APPLICATIONS FOR HEALTHCARE COVERAGE - SUCCESSFULLY ENROLLED AND HAD ACCEPTED 610 OF THOSE APPLICATIONS - ACHIEVED AND ABOVE AVERAGE 93% APPROVAL RATE ON TOTAL APPLICATIONS - HELD OR ATTENDED OUTREACH EVENTS CONNECTING WITH OVER 3,000 PEOPLE