PERSONAL ASSISTANCE TELEPHONE HELP INC (EIN 370959387) - Form 990 Financial Analysis & Trantor Score

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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year

1971

Legal Domicile

Principal Officer

ADAM CARTER

Phone

3098281022

Tax Period

2022-07-01 to 2023-06-30

PERSONAL ASSISTANCE TELEPHONE HELP INC, founded in 1971, is a community nonprofit in the Mental Health sector that reported $7.8M in total revenue in fiscal year 2022. Revenue surged 132% from the prior year, signaling strong growth momentum. Expenses of $7.5M left a modest 3% surplus.

Mission

PROVIDING ACCESS TO HELP TO IMPROVE LIVES OF VULNERABLE INDIVIDUALS THROUGH A 24/7/365 SUICIDE AND MENTAL HEALTH CRISIS LINE AND A 24/7/365 211 RESOURCE AND REFERRAL LINE; SERVICES FOR PEOPLE AGE 60 AND OLDER; AND SERVICES FOR THE HOMELESS

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

Financial Overview (2022)

Revenue Breakdown

Contributions & Grants $7,712,842

Program Service Revenue $39,591

Investment Income $153

Other Revenue $0

TOTAL REVENUE $7,752,586

Expense Breakdown

Grants Paid $0

Salaries & Benefits $5,983,346

Fundraising Expenses $379

Program Expenses $7,230,739

Other Expenses $1,528,796

TOTAL EXPENSES $7,512,142

Year-over-Year Comparison

	2022	2021	Change
Revenue	$7,752,586	$3,336,156	+1.3%
Expenses	$7,512,142	$3,232,912	+1.3%
Net Income	$240,444	$103,244	+1.3%

Key Indicators

✗ Grants to Organizations ✗ Grants to Individuals ✗ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✓ Schedule B Required

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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

Governance

Voting Members

Independent Members

Employees

195

Volunteers

Governance Policies

✓ Conflict of Interest Policy

✓ Whistleblower Policy

✓ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School

✗ Operated a Hospital

✗ Provided First Class Travel

✗ Reported Conflict of Interest

✗ Reported Asset Diversion

✗ Excess Benefit Transaction

✗ Made Political Expenditures

✗ Engaged in Lobbying

✗ Operated Donor Advised Fund

✗ Maintained Art Collections

✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers

$49,395

Total Directors

Key Employees

Highest Compensated

reported

Name	Title	Hours/Week	Role	Reportable Comp	Other Comp	Total
APRILE O'KEEFE-THOMPSON	DIRECTOR	1.00	Director	$0	$0	$0
BESS DESCH	DIRECTOR	1.00	Director	$0	$0	$0
BETH WEST	SECRETARY	1.00	Officer Director	$0	$0	$0
JOHN O'BRIEN	DIRECTOR	1.00	Director	$0	$0	$0
MICHAEL HURT	DIRECTOR	1.00	Director	$0	$0	$0
NEIL JACKSON	DIRECTOR	1.00	Director	$0	$0	$0
PAT FITZGERALD	DIRECTOR	1.00	Director	$0	$0	$0
REID BUTTS	DIRECTOR	1.00	Director	$0	$0	$0
RICK HALBERG	DIRECTOR	1.00	Director	$0	$0	$0
ROD EBERT	PRESIDENT	1.00	Officer	$0	$0	$0
TORY DAHMM	TREASURER	1.00	Officer	$0	$0	$0
CHRIS WORKMAN	EXECUTIVE DIRECTOR	40.00	Officer	$48,611	$784	$49,395
MARTHA EVANS	INTERIM CEO (BEG APRIL 2023)	40.00	Officer	$0	$0	$0

Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year	Revenue	Expenses	Assets	Net Income
2025	No data	No data	No data	No data
2024	No data	No data	No data	No data
2023	$7,752,586	$7,512,142	$4,303,125	$240,444
2022	$3,336,156	$3,232,912	$2,461,721	$103,244
2021	$1,503,134	$1,449,501	$410,728	$53,633
2020	$1,095,496	$1,145,617	$265,905	$-50,121
2020	$1,095,496	$1,145,617	$265,905	$-50,121
2019	$1,086,612	$1,122,461	$284,207	$-35,849

PERSONAL ASSISTANCE TELEPHONE HELP INC