HUMAN SERVICE CENTER

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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year

1976

Legal Domicile

Phone

2173833311

Tax Period

2023-01-01 to 2023-12-31

HUMAN SERVICE CENTER, founded in 1976, is a mid-sized nonprofit in the Mental Health sector that reported $22.8M in total revenue in fiscal year 2023. The organization ran a surplus of $4.7M, a strong 21% operating margin.

Mission

A community organization providing comprehensive mental health and substance abuse services. The mission is to improve the life of each person we serve and the quality of life in our community.

Program Service Accomplishments

Program 1

Expenses: $17,613,601 Revenue: $14,372,937

MENTAL HEALTH AND SUBSTANCE ABUSE SERVICES. HUMAN SERVICE CENTER IS AN IMPORTANT ELEMENT OF THE HEALTH-CARE DELIVERY SYSTEM PEORIA AND SURROUNDING COUNTIES IN ILLINOIS RELY ON EVERY DAY. IT IS...

MENTAL HEALTH AND SUBSTANCE ABUSE SERVICES. HUMAN SERVICE CENTER IS AN IMPORTANT ELEMENT OF THE HEALTH-CARE DELIVERY SYSTEM PEORIA AND SURROUNDING COUNTIES IN ILLINOIS RELY ON EVERY DAY. IT IS COMMITTED TO PROVIDING QUALITY HEALTH CARE AND TO USING ITS RESOURCES TO THE GREATEST COMMUNITY BENEFIT. SERVICES PROVIDED ARE: MENTAL HEALTH TREATMENT; SUBSTANCE ABUSE TREATMENT AND PREVENTION; AND RRC PROGRAMS. HUMAN SERVICE CENTER SERVED 5,626 UNIQUE INDIVIDUALS IN 2023, PROVIDING 166,971 SERVICES TO THE VARIOUS POPULATIONS INCLUDINGN 24,837 BED DAYS AND 142,134 OUTPATIENT SERVICES. THESE PROGRAMS ARE FUNDED BY THIRD-PARTY REIMBURSEMENT, SELF-PAY, ILLINOIS HFS, AND BY THE ILLINOIS DEPARTMENT OF HUMAN SERVICES. ALL SERVICES WERE PROVIDED REGARDLESS OF AN INDIVIDUAL'S RACE, CREED, SEX, NATIONALITY, HANDICAP, AGE OR ABILITY TO PAY FOR SERVICES RENDERED. HUMAN SERVICE CENTER'S COMMUNITY-BASED PROGRAMS HAD AN 88% AVERAGE SCORE FOR LY TO RECOMMEND TO OTHERS" FOR 2023.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

Financial Overview (2023)

Revenue Breakdown

Contributions & Grants $8,042,459

Program Service Revenue $14,352,273

Investment Income $431,475

Other Revenue $20,664

TOTAL REVENUE $22,846,871

Expense Breakdown

Grants Paid $99,310

Salaries & Benefits $12,789,764

Fundraising Expenses $0

Program Expenses $17,613,601

Other Expenses $5,240,271

TOTAL EXPENSES $18,129,345

Year-over-Year Comparison

	2023	2022	Change
Revenue	$22,846,871	$21,410,419	+0.1%
Expenses	$18,129,345	$17,940,786	+0.0%
Net Income	$4,717,526	$3,469,633	+0.4%

Key Indicators

✓ Grants to Organizations ✓ Grants to Individuals ✗ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✓ Schedule B Required

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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

Governance

Voting Members

Independent Members

Employees

314

Volunteers

N/A

Governance Policies

✗ Conflict of Interest Policy

✗ Whistleblower Policy

✗ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School

✗ Operated a Hospital

✗ Provided First Class Travel

⚠ Reported Conflict of Interest

✗ Reported Asset Diversion

✗ Excess Benefit Transaction

✗ Made Political Expenditures

✗ Engaged in Lobbying

✗ Operated Donor Advised Fund

✗ Maintained Art Collections

✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers

$13,327,995

Total Directors

$337,582

Key Employees

$1,587,782

Highest Compensated

reported

Name	Title	Hours/Week	Role	Reportable Comp	Other Comp	Total
N/A	Vice Chair	1.0	Officer Director	$0	$0	$0
N/A	Chair	1.0	Officer Director	$0	$0	$0
N/A	Secretary/Treasurer	1.0	Officer Director	$0	$0	$0
N/A	Trustee	1.0	Director	$0	$0	$0
N/A	Trustee THRU 11/29/2023	1.0	Director	$0	$0	$0
N/A	Trustee	1.0	Director	$0	$0	$0
N/A	Trustee	1.0	Director	$0	$13,931	$337,582
N/A	Trustee	1.0	Director	$0	$0	$0
N/A	Trustee	1.0	Director	$0	$0	$0
N/A	Officer - Chief Finance Officer, Trillium Place	13.0	Officer	$0	$14,452	$192,018
N/A	Officer - EVP, Chief Finance & Strategy Officer	0.5	Officer	$0	$366,889	$1,762,884
N/A	Officer - President & CEO	0.5	Officer	$0	$36,885	$5,726,886
N/A	Chief Finance Officer THRU 03/31/2023	1.0	Officer	$0	$24,330	$339,225
N/A	Officer - President, Carle Health - West Region	1.0	Officer	$0	$44,092	$1,672,938
N/A	VP, Finance - West Region	1.0	Officer	$0	$11,595	$274,454
N/A	Officer - President, Trillium Place	13.0	Officer	$0	$23,537	$372,620
N/A	Officer - President, Carle Health Regions // EVP, Chief Operating Officer	1.0	Officer	$0	$363,305	$1,930,636
N/A	Officer - EVP, Chief Medical Officer	1.0	Officer	$0	$115,459	$1,056,334
N/A	EVP, Chief Human Resources Officer	1.0	Key Emp	$0	$209,640	$1,155,351
N/A	VP, Construction & Facility Services	1.0	Key Emp	$0	$68,059	$432,431
N/A	Assistant Manager - CTP Res Reentry Center	40.0	Highest	$103,531	$560	$104,091

Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year	Revenue	Expenses	Assets	Net Income
2024	No data	No data	No data	No data
2023	$22,846,871	$18,129,345	$30,905,414	$4,717,526
2022	$21,410,419	$17,940,786	$16,353,293	$3,469,633
2021	$16,631,062	$16,843,955	$12,002,072	$-212,893
2020	$15,162,453	$15,439,894	$11,437,427	$-277,441
2019	$35,791,250	$33,537,753	$11,436,509	$2,253,497
2018	$16,753,922	$16,919,028	$9,239,528	$-165,106