CONSUMERS CREDIT UNION (EIN 381438667) - Form 990 Financial Analysis & Trantor Score

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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year

1951

Legal Domicile

Principal Officer

SCOTT SYLVESTER

Phone

2693457804

Tax Period

2024-01-01 to 2024-12-31

CONSUMERS CREDIT UNION, founded in 1951, is a major nonprofit that reported $160.6M in total revenue in fiscal year 2024. Revenue surged 22% from the prior year, signaling strong growth momentum. Expenses of $138.7M left a modest 14% surplus.

Mission

TO PROVIDE QUALITY AND INNOVATIVE FINANCIAL PRODUCTS AND SERVICES THAT CONTRIBUTE TO THE ECONOMIC AND SOCIAL WELL-BEING OF OUR MEMBERSHIP.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

Financial Overview (2024)

Revenue Breakdown

Contributions & Grants $0

Program Service Revenue $155,947,593

Investment Income $4,646,336

Other Revenue $18,994

TOTAL REVENUE $160,612,923

Expense Breakdown

Grants Paid $0

Salaries & Benefits $42,792,793

Fundraising Expenses $0

Other Expenses $95,941,505

TOTAL EXPENSES $138,734,298

Year-over-Year Comparison

	2024	2023	Change
Revenue	$160,612,923	$132,085,885	+0.2%
Expenses	$138,734,298	$110,953,066	+0.3%
Net Income	$21,878,625	$21,132,819	+0.0%

Key Indicators

✗ Grants to Organizations ✗ Grants to Individuals ✗ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✗ Schedule B Required

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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

Governance

Voting Members

Independent Members

Employees

509

Volunteers

Governance Policies

✓ Conflict of Interest Policy

✓ Whistleblower Policy

✓ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School

✗ Operated a Hospital

✗ Provided First Class Travel

✗ Reported Conflict of Interest

✗ Reported Asset Diversion

✗ Excess Benefit Transaction

✗ Made Political Expenditures

✗ Engaged in Lobbying

✗ Operated Donor Advised Fund

✗ Maintained Art Collections

✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers

$4,278,036

Total Directors

Key Employees

$770,179

Highest Compensated

reported

Name	Title	Hours/Week	Role	Reportable Comp	Other Comp	Total
KIM SHOOK	CHAIRPERSON	4.00	Officer Director	$0	$0	$0
NICK ZAFER	VICE-CHAIRPERSON	4.00	Officer Director	$0	$0	$0
LISA GUSTAFSON	TREASURER	4.00	Officer Director	$0	$0	$0
JAY PRINCE	SECRETARY	4.00	Officer Director	$0	$0	$0
MEGYN FOREST	DIRECTOR	4.00	Director	$0	$0	$0
CATHERINE RISHE	DIRECTOR	4.00	Director	$0	$0	$0
KIM WEISHAAR	DIRECTOR	4.00	Director	$0	$0	$0
SCOTT SYLVESTER	CEO	50.00	Officer	$852,280	$43,797	$896,077
STEVE HOWARD	CFO	50.00	Officer	$461,364	$355,797	$817,161
SCOTT ADAMS	CRO	50.00	Officer	$232,555	$64,154	$296,709
ROBERT DUNNING	CIO	50.00	Officer	$246,614	$78,730	$325,344
LYNN JARMAN-JOHNSON	CMO	50.00	Officer	$248,182	$92,362	$340,544
LINDSAY MCCALL	COO	50.00	Officer	$260,356	$68,271	$328,627
STEVE OWENS	CLO	50.00	Officer	$376,586	$63,796	$440,382
SHAWN PREMER	CHRO	50.00	Officer	$438,085	$50,465	$488,550
JEFFREY VISSER	CSO	50.00	Officer	$261,890	$82,752	$344,642
GARY FERGUSON	VP OF BUSINESS SERVICES	50.00	Key Emp	$189,844	$27,311	$217,155
TIMOTHY KOSAK	VP OF CONSUMER LENDING & DATA ANALYSTICS	50.00	Key Emp	$183,349	$48,884	$232,233
JOSHUA SUMMERFIELD	VP OF MORTGAGE	50.00	Key Emp	$282,994	$37,797	$320,791
HEIDI BISH	MORTGAGE LOAN OFFICER	50.00	Highest	$363,751	$23,628	$387,379
JAMES STEPHENS	MORTGAGE LOAN OFFICER	50.00	Highest	$160,111	$29,578	$189,689
GLEN KELLAM	INVESTMENT SERVICES PROGRAM MANAGER	50.00	Highest	$209,697	$19,630	$229,327
GREGG TEEGARDIN	MORTGAGE LOAN OFFICER	50.00	Highest	$401,752	$36,472	$438,224
RENEE ZISKA	MORTGAGE SALES MGR	50.00	Highest	$336,110	$21,634	$357,744

Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year	Revenue	Expenses	Assets	Net Income
2024	$160,612,923	$138,734,298	$2,421,874,191	$21,878,625
2023	$132,085,885	$110,953,066	$2,206,395,595	$21,132,819
2023	$132,085,885	$110,953,066	$2,206,395,595	$21,132,819
2022	$106,396,713	$83,351,435	$2,031,988,351	$23,045,278
2021	$105,757,638	$77,619,518	$1,803,218,783	$28,138,120
2020	$95,997,052	$75,304,228	$1,476,727,502	$20,692,824
2019	$82,426,936	$66,679,425	$1,242,455,564	$15,747,511
2018	$68,117,784	$55,731,856	$1,092,793,146	$12,385,928

CONSUMERS CREDIT UNION