SENIOR SERVICES INC

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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year

1963

Legal Domicile

Principal Officer

ANITA GRIVINS

Phone

2693820515

Tax Period

2023-10-01 to 2024-09-30

SENIOR SERVICES INC, founded in 1963, is a mid-sized nonprofit that reported $19.8M in total revenue in fiscal year 2023.

Mission

THE MISSION OF MILESTONE SENIOR SERVICES IS TO PROVIDE OPTIONS THAT EMPOWER PEOPLE TO THRIVE IN THEIR COMMUNITY BY BEING THE LEADING AND TRUSTED COMMUNITY PROVIDER OF INNOVATIVE SERVICES TO SUPPORT INDIVIDUALS IN THEIR INDEPENDENCE WITH DIGNITY.

Program Service Accomplishments

Program 1

Expenses: $10,484,054 Revenue: $10,653,629

MEDICAID WAIVER - THIS PROGRAM PROVIDES AN ALTERNATIVE TO NURSING HOME PLACEMENT OF MEDICALLY FRAIL ELDERLY AND DISABLED PERSONS, THEREBY ALLOWING THEM TO REMAIN IN THEIR OWN HOMES.

Program 2

Expenses: $4,765,872 Revenue: $2,709,804

NUTRITION SERVICES MEALS - NUTRITIOUS MEALS ARE SERVED AT FRIENDSHIP CENTERS LOCATED THROUGHOUT SOUTHWEST MICHIGAN OR DELIVERED TO HOMEBOUND INDIVIDUAL'S HOMES. RECREATIONAL AND EDUCATIONAL...

NUTRITION SERVICES MEALS - NUTRITIOUS MEALS ARE SERVED AT FRIENDSHIP CENTERS LOCATED THROUGHOUT SOUTHWEST MICHIGAN OR DELIVERED TO HOMEBOUND INDIVIDUAL'S HOMES. RECREATIONAL AND EDUCATIONAL ACTIVITIES ARE ALSO OFFERED TO SENIORS AT CENTERS IN SOUTHWEST MICHIGAN.

Program 3

Expenses: $2,228,038 Revenue: $1,451,209

IN HOME SUPPORT SERVICES HOME REPAIR ASSESSMENTS AND REPAIR OF HOMES, INCLUDING MINOR ROOFING, PLUMBING, AND BARRIER-FREE RENOVATIONS ARE OFFERED TO SENIORS IN ORDER TO KEEP PEOPLE IN A SAFE...

IN HOME SUPPORT SERVICES HOME REPAIR ASSESSMENTS AND REPAIR OF HOMES, INCLUDING MINOR ROOFING, PLUMBING, AND BARRIER-FREE RENOVATIONS ARE OFFERED TO SENIORS IN ORDER TO KEEP PEOPLE IN A SAFE ENVIRONMENT. BEHAVIORAL HEALTH AND WELLNESS THIS PROGRAM SERVES ADULTS, AGE 55 OR OVER, WHO ARE AT IMMEDIATE RISK OF PSYCHIATRIC HOSPITALIZATION OR OUT-OF-HOME PLACEMENT DUE TO THE ONSET OF MENTAL ILLNESS OR CHRONIC MENTAL ILLNESS.OBRA/NURSING HOME MONITORING - NURSING HOME SCREENING AND ANNUAL REVIEW.RESPITE CARE - THIS PROGRAM PROVIDES A BREAK FROM THE RESPONSIBILITIES OF A CARE GIVER FOR A SPECIFIED BLOCK OF TIME. COOVER EMERGENCY FUND - THIS PROGRAM PROVIDES FOR THOSE PEOPLE IN THE COMMUNITY WITH EMERGENCY NEEDS WHO DON'T HAVE THE ABILITY TO PAY.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

Financial Overview (2023)

Revenue Breakdown

Contributions & Grants $4,847,264

Program Service Revenue $14,814,892

Investment Income $31,676

Other Revenue $64,524

TOTAL REVENUE $19,758,356

Expense Breakdown

Grants Paid $5,111

Salaries & Benefits $7,523,708

Fundraising Expenses $294,997

Program Expenses $17,906,873

Other Expenses $11,644,822

TOTAL EXPENSES $19,173,641

Year-over-Year Comparison

	2023	2022	Change
Revenue	$19,758,356	$18,821,563	+0.0%
Expenses	$19,173,641	$17,765,840	+0.1%
Net Income	$584,715	$1,055,723	-0.4%

Key Indicators

✗ Grants to Organizations ✗ Grants to Individuals ✗ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✓ Schedule B Required

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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

Governance

Voting Members

Independent Members

Employees

196

Volunteers

330

Governance Policies

✓ Conflict of Interest Policy

✓ Whistleblower Policy

✓ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School

✗ Operated a Hospital

✗ Provided First Class Travel

✗ Reported Conflict of Interest

✗ Reported Asset Diversion

✗ Excess Benefit Transaction

✗ Made Political Expenditures

✗ Engaged in Lobbying

✗ Operated Donor Advised Fund

✗ Maintained Art Collections

✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers

$584,140

Total Directors

Key Employees

Highest Compensated

reported

Name	Title	Hours/Week	Role	Reportable Comp	Other Comp	Total
CARRIE NICHOLSON	CHAIRPERSON	2.00	Officer Director	$0	$0	$0
MINDY ALLWARDT	VICE CHAIR	2.00	Officer Director	$0	$0	$0
NICHOLE ASHER	SECRETARY	2.00	Officer Director	$0	$0	$0
NADINA WILLIAMS-BARRETT	BOARD MEMBER	2.00	Director	$0	$0	$0
DOROTHEA HOLLOWAY	BOARD MEMBER	2.00	Director	$0	$0	$0
LISA ANSPAUGH	BOARD MEMBER	2.00	Director	$0	$0	$0
BETSY LOEKS	BOARD MEMBER	2.00	Director	$0	$0	$0
WENDY LAWRENCE	BOARD MEMBER	2.00	Director	$0	$0	$0
KARA HOORN	BOARD MEMBER	2.00	Director	$0	$0	$0
JOHN SCHUEMANN	BOARD MEMBER	2.00	Director	$0	$0	$0
GARY STAFFORD	BOARD MEMBER	2.00	Director	$0	$0	$0
KARLISSIA MUNN	CONSUMER REPRESENTATIVE	2.00	Director	$0	$0	$0
WILLIE MAE BELL	CONSUMER REPRESENTATIVE	2.00	Director	$0	$0	$0
DENISE KING	PATERNING AGENCY REPRESENT	2.00	Director	$0	$0	$0
DOREEN GARDNER	BOARD MEMBER	2.00	Director	$0	$0	$0
RICHARD KLINE	CHIEF EXECUTIVE OFFICER	40.00	Officer	$194,980	$26,652	$221,632
ANITA GRIVINS	CHIEF FINANCIAL OFFICER	40.00	Officer	$167,762	$27,561	$195,323
CORINNE BRADLEY	CHIEF OPERATIONS OFFICER	40.00	Officer	$160,549	$6,636	$167,185
RUBEN OSORIO-SANDERS	DIRECTOR OF SUPPORT SERVICES	40.00	Highest	$107,766	$21,797	$129,563
CASSANDRA STEWART	DIRECTOR OF FUND DEVELOPMENT	40.00	Highest	$101,423	$10,457	$111,880

Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year	Revenue	Expenses	Assets	Net Income
2024	$19,758,356	$19,173,641	$13,897,311	$584,715
2023	$18,821,563	$17,765,840	$11,911,451	$1,055,723
2022	$16,844,404	$16,522,458	$9,897,246	$321,946
2021	$16,068,018	$15,199,887	$10,618,830	$868,131
2020	$15,596,796	$15,743,006	$8,933,065	$-146,210
2019	$13,763,236	$14,536,388	$8,430,322	$-773,152
2018	$13,747,805	$13,829,974	$8,722,964	$-82,169
2017	$12,850,818	$13,833,401	$8,505,689	$-982,583