BETTER BUSINESS BUREAU OF MICHIGAN FKA BETTER BUSINESS BUREAU OF WESTERN MI (EIN 381902531) - Form 990 Financial Analysis & Trantor Score

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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year

1942

Legal Domicile

Principal Officer

LISA FROHNAPFEL

Phone

6162340569

Tax Period

2024-01-01 to 2024-12-31

BETTER BUSINESS BUREAU OF MICHIGAN FKA BETTER BUSINESS BUREAU OF WESTERN MI, founded in 1942, is a community nonprofit that reported $2.6M in total revenue in fiscal year 2024. Expenses of $3.6M exceeded revenue, resulting in a 37% operating deficit.

Mission

THE BETTER BUSINESS BUREAU OF WESTERN MICHIGAN, INC PROMOTES DISPUTE RESOLUTION, TRUST IN ADVERTISING AND ETHICAL BUSINESS PRACTICES.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

Financial Overview (2024)

Revenue Breakdown

Contributions & Grants $2,502,408

Program Service Revenue $20,451

Investment Income $4,714

Other Revenue $98,250

TOTAL REVENUE $2,625,823

Expense Breakdown

Grants Paid $939,692

Salaries & Benefits $2,006,846

Fundraising Expenses $0

Other Expenses $653,080

TOTAL EXPENSES $3,599,618

Year-over-Year Comparison

	2024	2023	Change
Revenue	$2,625,823	$2,573,768	+0.0%
Expenses	$3,599,618	$2,525,494	+0.4%
Net Income	$-973,795	$48,274	-21.2%

Key Indicators

✓ Grants to Organizations ✗ Grants to Individuals ✗ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✓ Schedule B Required

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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

Governance

Voting Members

Independent Members

Employees

Volunteers

Governance Policies

✓ Conflict of Interest Policy

✓ Whistleblower Policy

✓ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School

✗ Operated a Hospital

✗ Provided First Class Travel

✗ Reported Conflict of Interest

✗ Reported Asset Diversion

✗ Excess Benefit Transaction

✗ Made Political Expenditures

✗ Engaged in Lobbying

✗ Operated Donor Advised Fund

✗ Maintained Art Collections

✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers

$208,991

Total Directors

Key Employees

Highest Compensated

reported

Name	Title	Hours/Week	Role	Reportable Comp	Other Comp	Total
MICHAEL STAPLETON	CHAIR	0.25	Officer Director	$0	$0	$0
DAN MORRISON	VICE CHAIR	0.25	Officer Director	$0	$0	$0
TINA KYGER	SECRETARY	0.25	Officer Director	$0	$0	$0
DEREK STEELE	TREASURER	0.25	Officer Director	$0	$0	$0
JESSICA ANN TYSON	DIRECTOR	0.25	Director	$0	$0	$0
ROB VAN SUILICHEM	IMMEDIATE PAST CHAIR	0.25	Officer Director	$0	$0	$0
ADAM AUKERMAN	DIRECTOR	0.25	Director	$0	$0	$0
LYNN CHEN-ZHANG	DIRECTOR	0.25	Director	$0	$0	$0
TIM DYE	DIRECTOR	0.25	Director	$0	$0	$0
MARCUS JACKSON	DIRECTOR	0.25	Director	$0	$0	$0
ANDY KLINGER	DIRECTOR	0.25	Director	$0	$0	$0
ANDREA OWENS	DIRECTOR	0.25	Director	$0	$0	$0
ERIC PAYNE	DIRECTOR	0.25	Director	$0	$0	$0
SARAH RAYMOND	DIRECTOR	0.25	Director	$0	$0	$0
JASON REYES	DIRECTOR	0.25	Director	$0	$0	$0
JANET ZAHN	DIRECTOR	0.25	Director	$0	$0	$0
LISA FROHNAPFEL	PRESIDENT/CEO	25.00	Officer	$195,264	$13,727	$208,991
JACK DALEY	VP OF STRATEGIC GROWTH AND REVENUE	40.00	Highest	$104,349	$3,439	$107,788

Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year	Revenue	Expenses	Assets	Net Income
2024	$2,625,823	$3,599,618	$876,420	$-973,795
2023	$2,573,768	$2,525,494	$1,851,698	$48,274
2022	$2,098,530	$2,257,505	$1,834,184	$-158,975
2021	$2,272,274	$2,157,780	$2,011,016	$114,494
2020	$2,062,072	$2,052,700	$1,940,376	$9,372
2019	$2,050,076	$1,925,200	$1,706,390	$124,876
2018	$1,936,859	$1,653,414	$1,586,760	$283,445

BETTER BUSINESS BUREAU OF MICHIGAN FKA BETTER BUSINESS BUREAU OF WESTERN MI