DIAL HELP INCORPORATED

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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year

1971

Legal Domicile

Principal Officer

MARLENE GILPIN

Phone

9064824357

Tax Period

2022-10-01 to 2023-03-31

DIAL HELP INCORPORATED, founded in 1971, is a small nonprofit that reported $756K in total revenue in fiscal year 2022. Revenue fell 43% from the prior year — a significant decline worth monitoring.

Mission

THE MISSION OF DIAL HELP IS TO PROMOTE THE PHYSICAL, EMOTIONAL, AND SOCIAL WELL-BEING OF OUR COMMUNITIES. WE ACCOMPLISH THIS GOAL BY PROVIDING PROBLEM ASSISTANCE, CRISIS INTERVENTION, REFERRALS, EDUCATION, AND TRAINING.

Program Service Accomplishments

Program 1

Expenses: $96,414

CRISIS INTERVENTION SERVICES: OPEN AND STAFFED 365 DAYS A YEAR, THE CRISIS UNIT PROVIDES INFORMATION AND REFERRALS, WALK-IN FACE-TO-FACE INTERVENTION, ONLINE INSTANT MESSAGING CRISIS INTERVENTION...

CRISIS INTERVENTION SERVICES: OPEN AND STAFFED 365 DAYS A YEAR, THE CRISIS UNIT PROVIDES INFORMATION AND REFERRALS, WALK-IN FACE-TO-FACE INTERVENTION, ONLINE INSTANT MESSAGING CRISIS INTERVENTION, AND TELEPHONE CRISIS INTERVENTION OPERATING A TOLL FREE 24/7 VICTIM SERVICES HELPLINE.

Program 2

Expenses: $203,533

PREVENTIVE SERVICES: DIAL HELP OFFERS SEVERAL PREVENTION SERVICES. CLASSROOM BASED EDUCATION ADDRESSES ISSUES SUCH AS BULLYING, TOBACCO, DRUGS AND ALCOHOL, AND RESPONSIBLE DECISIONS. DISCOVERY GROUPS ADDRESS LEADERSHIP SKILLS AND OFFER COMMUNITY AND OUTDOOR ACTIVITIES FOR YOUTH. OTHER PREVENTIVE SERVICES INCLUDE SEXUAL VIOLENCE PREVENTION AND FAMILY SUPPORT.

Program 3

Expenses: $174,473

VICTIM ASSISTANCE SERVICES: PROVIDES INFORMATION AND REFERRALS, SHORT-TERM CRISIS COUNSELING, AND PERSONAL ADVOCACY, 24 HOURS PER DAY, FREE OF CHARGE TO VICTIMS IN THE AFTERMATH OF CRIMES, ACCIDENTS, ABUSE, DISASTERS, SUICIDE, OR SUDDEN ILLNESS. THE VICTIM SERVICE UNIT ALSO ADMINISTERS AND STAFFS MOBILE CRISIS TEAMS TO RESPOND TO VICTIMS OF ANY CRIME OR ACCIDENT.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

Financial Overview (2022)

Revenue Breakdown

Contributions & Grants $755,513

Program Service Revenue $0

Investment Income $3

Other Revenue $0

TOTAL REVENUE $755,516

Expense Breakdown

Grants Paid $0

Salaries & Benefits $599,084

Fundraising Expenses $273

Program Expenses $563,775

Other Expenses $173,583

TOTAL EXPENSES $772,667

Year-over-Year Comparison

	2022	2021	Change
Revenue	$755,516	$1,323,512	-0.4%
Expenses	$772,667	$1,298,065	-0.4%
Net Income	$-17,151	$25,447	-1.7%

Key Indicators

✗ Grants to Organizations ✗ Grants to Individuals ✗ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✓ Schedule B Required

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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

Governance

Voting Members

Independent Members

Employees

Volunteers

Governance Policies

✗ Conflict of Interest Policy

✗ Whistleblower Policy

✗ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School

✗ Operated a Hospital

✗ Provided First Class Travel

✗ Reported Conflict of Interest

✗ Reported Asset Diversion

✗ Excess Benefit Transaction

✗ Made Political Expenditures

✗ Engaged in Lobbying

✗ Operated Donor Advised Fund

✗ Maintained Art Collections

✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers

Total Directors

$82,778

Key Employees

Highest Compensated

reported

Name	Title	Hours/Week	Role	Reportable Comp	Other Comp	Total
REBECCA CRANE	EXECUTIVE DI	52.77	Director	$66,527	$16,251	$82,778
MARLENE GILPIN	PRESIDENT	2.00	Officer Director	$0	$0	$0
LT NICK ROBERTS	VICE PRESIDE	2.00	Officer Director	$0	$0	$0
MARY HECKEL	SECRETARY	1.00	Officer Director	$0	$0	$0
ELI KARTTUNEN	TREASURER	2.00	Officer Director	$0	$0	$0
KEITH MEYERS	MEMBER	1.00	Director	$0	$0	$0
LAUREN LETTO	MEMBER	1.00	Director	$0	$0	$0

Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year	Revenue	Expenses	Assets	Net Income
2023	$755,516	$772,667	No data	$-17,151
2022	$1,323,512	$1,298,065	$307,770	$25,447
2021	$996,108	$1,065,982	$326,737	$-69,874
2020	$1,211,138	$1,207,449	$383,908	$3,689
2019	$1,289,936	$1,271,573	$283,717	$18,363