DISPUTE RESOLUTION CENTER OF WEST … - Form 990 Financial Data

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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year

1986

Legal Domicile

Principal Officer

CHRISTINE P GILMAN

Phone

6167740121

Tax Period

2023-01-01 to 2023-12-31

DISPUTE RESOLUTION CENTER OF WEST MICHIGAN, founded in 1986, is a small nonprofit in the Crime & Legal sector that reported $454K in total revenue in fiscal year 2023. Revenue grew 14% year-over-year, indicating healthy expansion.

Mission

WE BRING PEACEFUL RESOLUTION TO CONFLICTS BY PROVIDING EXPERT AND AFFORDABLE MEDIATION AND TRAINING SERVICES. WE ALSO PROVIDE RESTORATIVE PRACTICES TRAINING, FACILITATION, AND CONSULTATION.

Program Service Accomplishments

Program 1

Expenses: $386,430 Revenue: $249,458

IN 2023, THE DISPUTE RESOLUTION CENTER OF WEST MICHIGAN (DRCWM) FACILITATED APPROXIMATELY 555 DISPUTES, WITH 79% REACHING A COMPLETE AGREEMENT. THE DRCWM PROVIDED SERVICES TO 2,500 COMMUNITY MEMBERS, INCLUDING 1,200 YOUTH.THE 2023 DRCWM COMPLIANCE STUDY SHOWED THAT AGREEMENTS WERE FULLY COMPLIED WITH 96% OF THE TIME, PARTIALLY COMPLIED WITH 3% OF THE TIME, AND NOT COMPLIED WITH IN LESS THAN 1% OF CASES. THE CASE TYPES INCLUDED: 33% SCHOOL-BASED, 33% DOMESTIC RELATIONS, 15% HOUSING, 13% BREACH OF CONTRACT, 2% RESTORATIVE CONFERENCING, AND 4% MISCELLANEOUS.IN 2023, THE DRCWM COLLABORATED WITH GRAND VALLEY STATE POLICE ACADEMY TO PROVIDE 30 HOURS OF MEDIATION AND RESTORATIVE PRACTICES TRAINING TO LAW ENFORCEMENT TRAINEES. THE DRCWM ALSO CONDUCTED ONSITE RESTORATIVE PRACTICES TRAINING AT ONE UNIVERSITY AND IN ONE SECONDARY SCHOOL DISTRICT, OFFERED TWO 2-DAY RESTORATIVE PRACTICES TRAINING SESSIONS OPEN TO THE PUBLIC, AND ONE 4-DAY TRAINING SESSION.FURTHERMORE, IN 2023, THE DRCWM PARTNERED WITH TWO SCHOOL DISTRICTS TO PROVIDE ONSITE CONFLICT RESOLUTION FOR STUDENTS, ADMINISTRATION, AND STAFF.ADDITIONALLY, THE DRCWM WAIVED $24,850 IN FEES FOR FINANCIALLY CONSTRAINED CLIENTS AND RECEIVED TWICE AS MANY HOUSING REFERRALS AS IN THE PREVIOUS YEAR.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

Financial Overview (2023)

Revenue Breakdown

Contributions & Grants $205,949

Program Service Revenue $249,458

Investment Income $49

Other Revenue $-1,915

TOTAL REVENUE $453,541

Expense Breakdown

Grants Paid $0

Salaries & Benefits $372,833

Fundraising Expenses $2,234

Program Expenses $386,430

Other Expenses $105,146

TOTAL EXPENSES $477,979

Year-over-Year Comparison

	2023	2022	Change
Revenue	$453,541	$398,403	+0.1%
Expenses	$477,979	$440,436	+0.1%
Net Income	$-24,438	$-42,033	-0.4%

Key Indicators

✗ Grants to Organizations ✗ Grants to Individuals ✗ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✓ Schedule B Required

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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

Governance

Voting Members

Independent Members

Employees

Volunteers

Governance Policies

✓ Conflict of Interest Policy

✓ Whistleblower Policy

✓ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School

✗ Operated a Hospital

✗ Provided First Class Travel

✗ Reported Conflict of Interest

✗ Reported Asset Diversion

✗ Excess Benefit Transaction

✗ Made Political Expenditures

✗ Engaged in Lobbying

✗ Operated Donor Advised Fund

✗ Maintained Art Collections

✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers

$81,931

Total Directors

Key Employees

Highest Compensated

reported

Name	Title	Hours/Week	Role	Reportable Comp	Other Comp	Total
CHRISTINE P GILMAN	EXECUTIVE DIRECTOR	40.00	Officer	$79,719	$2,212	$81,931
ALICE WARNER-MEHLHORN	PRESIDENT	1.00	Officer Director	$0	$0	$0
HANNAH RATHAMEL	VICE PRESIDENT	1.00	Officer Director	$0	$0	$0
ROBERT KAMPHUIS	TREASURER	1.00	Officer Director	$0	$0	$0
BEN WALSH	SECRETARY	1.00	Officer Director	$0	$0	$0
CRAIG TERPSTRA	DIRECTOR	1.00	Director	$0	$0	$0
ELAINE ISELY	DIRECTOR	1.00	Director	$0	$0	$0
BILL FRANKS	DIRECTOR	1.00	Director	$0	$0	$0
KATHLEEN S TEUNIS	DIRECTOR	1.00	Director	$0	$0	$0
MARTHA GONZALEZ-CORTES	DIRECTOR	1.00	Director	$0	$0	$0
DAISY FREDERICKS	DIRECTOR	1.00	Director	$0	$0	$0

Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year	Revenue	Expenses	Assets	Net Income
2024	No data	No data	No data	No data
2023	$453,541	$477,979	$108,068	$-24,438
2022	$398,403	$440,436	$117,213	$-42,033
2021	$468,073	$374,533	$152,698	$93,540
2020	$294,872	$356,372	$108,139	$-61,500
2019	$391,523	$374,655	$126,153	$16,868
2018	$347,243	$343,443	$104,432	$3,800

DISPUTE RESOLUTION CENTER OF WEST MICHIGAN