INSTITUTE FOR HEALTHCARE IMPROVEMENT

EIN: 383017223 501(c)(3) Civil Rights & Advocacy

BOSTON, MA

Total Revenue
$57,342,452
Total Expenses
$58,865,940
Total Assets
$161,692,830
Net Assets
$133,222,055
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Financial Vulnerability Assessment (Tuckman-Chang)

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Financial Trends

Organization Details

Formation Year
1992
Legal Domicile
MA
Principal Officer
KEDAR MATE
Phone
6173014800
Tax Period
2024-05-01 to 2025-04-30

INSTITUTE FOR HEALTHCARE IMPROVEMENT, founded in 1992, is a mid-sized nonprofit in the Civil Rights & Advocacy sector that reported $57.3M in total revenue in fiscal year 2024. Revenue fell 23% from the prior year — a significant decline worth monitoring. Net assets of $133.2M represent 28 months of operating reserves.

Mission

PLEASE REFER TO IHI'S MISSION STATEMENT AS OUTLINED ON SCHEDULE O.

Program Service Accomplishments

Program 1
Expenses: $13,978,041 Revenue: $22,783,525

PROGRAM SERVICE ACCOMPLISHMENTS:IHI MAINTAINS A VARIETY OF CLOSELY ALIGNED, STRATEGIC RELATIONSHIPS WITH ORGANIZATIONS IN REGIONS AROUND THE WORLD, INCLUDING THE U.S., THE UNITED KINGDOM, SWEDEN...

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PROGRAM SERVICE ACCOMPLISHMENTS:IHI MAINTAINS A VARIETY OF CLOSELY ALIGNED, STRATEGIC RELATIONSHIPS WITH ORGANIZATIONS IN REGIONS AROUND THE WORLD, INCLUDING THE U.S., THE UNITED KINGDOM, SWEDEN, DENMARK, QATAR, AUSTRALIA, BRAZIL, AND ETHIOPIA. CONTRACTED SERVICES ARE FOCUSED ON ACHIEVING STRATEGIC OBJECTIVES, SYSTEM-LEVEL IMPROVEMENT, AND CAPABILITY BUILDING.

Program 2
Expenses: $13,424,482 Revenue: $10,314,733

PROFESSIONAL DEVELOPMENT PROGRAMSPROFESSIONAL DEVELOPMENT PROGRAMS, CONFERENCES, AND OTHER EDUCATIONAL OFFERINGS SUPPORT INDIVIDUALS AND ORGANIZATIONS TO DEVELOP INTERNAL CAPACITY AND INFRASTRUCTURE...

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PROFESSIONAL DEVELOPMENT PROGRAMSPROFESSIONAL DEVELOPMENT PROGRAMS, CONFERENCES, AND OTHER EDUCATIONAL OFFERINGS SUPPORT INDIVIDUALS AND ORGANIZATIONS TO DEVELOP INTERNAL CAPACITY AND INFRASTRUCTURE FOR QUALITY IMPROVEMENT, PATIENT SAFETY, LEADERSHIP, JOY IN WORK AND WELL-BEING, AND HEALTH EQUITY. IHI'S PROGRAMS OFFER HEALTHCARE AND OTHER PROFESSIONALS MANY OPPORTUNITIES TO LEARN THE LATEST IMPROVEMENT IDEAS, CONNECT WITH LIKE-MINDED COLLEAGUES, AND GENERATE MOMENTUM FOR CHANGE IN THEIR ORGANIZATIONS.IHI PATIENT SAFETY CONGRESSTHIS ANNUAL CONFERENCE BRINGS TOGETHER PEOPLE WHO ARE PASSIONATE ABOUT ENSURING THAT SAFE CARE IS EQUITABLY PROVIDED FOR ALL. THE CONGRESS IS DESIGNED FOR COMMITTED HEALTHCARE PROFESSIONALS WHO CONTINUE TO SHAPE SMARTER, SAFER CARE FOR PATIENTS WHEREVER IT'S PROVIDED FROM THE HOSPITAL TO OUTPATIENT SETTINGS TO THE HOME.INTERNATIONAL FORUMS ON QUALITY AND SAFETY IN HEALTHCARE IHI PARTNERS WITH ORGANIZATIONS IN DIFFERENT REGIONS OF THE WORLD TO BRING LARGE CONFERENCES TO HEALTHCARE LEADERS, CLINICIANS, AND IMPROVERS. IHI, SOMETIMES IN PARTNERSHIP WITH LOCAL ORGANIZATIONS, CURRENTLY HOLDS FORUMS IN EUROPE, THE MIDDLE EAST, ASIA, AUSTRALIA, AND LATIN AMERICA. PARTICIPANTS OF INTERNATIONAL FORUMS TAKE PART IN A MULTITUDE OF SESSIONS THAT RANGE FROM THE BASIC DISCIPLINES OF QUALITY IMPROVEMENT TO THE LATEST THINKING ON HOW TO IMPROVE QUALITY AND SAFETY.IHI LEADERSHIP ALLIANCE AND HEALTH IMPROVEMENT ALLIANCE EUROPE AN EXCLUSIVE LEADERSHIP INITIATIVE FOR AMBITIOUS HEALTHCARE LEADERS AND THEIR TEAMS, THE US-BASED, EUROPE-BASED, AND AUSTRALIA-BASED ALLICANCES AIMS TO DELIVER GREAT HEALTHCARE AND HIGH VALUE TODAY AND INNOVATE FOR THE EMERGING HEALTH AND HEALTHCARE MODELS OF TOMORROW.

Program 3
Expenses: $12,767,865

PROGRAM SERVICE ACCOMPLISHMENTS:IHI RECEIVED AND EXPENDED FUNDS FOR A VARIETY OF PURPOSES IN THE PURSUIT OF ITS MISSION ACROSS THE WORLD. THESE INCLUDED PROGRAMS TO IMPROVE MATERNAL AND NEWBORN...

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PROGRAM SERVICE ACCOMPLISHMENTS:IHI RECEIVED AND EXPENDED FUNDS FOR A VARIETY OF PURPOSES IN THE PURSUIT OF ITS MISSION ACROSS THE WORLD. THESE INCLUDED PROGRAMS TO IMPROVE MATERNAL AND NEWBORN HEALTH SERVICES; IMPROVE THE CARE OF OLDER ADULTS; INTEGRATE HEALTH EQUITY OF ACCESS, TREATMENTS, AND OUTCOMES; COMBAT BURNOUT AND INCREASE JOY IN WORK AND WELL-BEING IN THE WORKFORCE; ENHANCE QUALITY IMPROVEMENT SKILLS; AND ENCOURAGE COMMUNICATION ABOUT END-OF-LIFE VALUES AND PREFERENCES. THESE EFFORTS CONTRIBUTE TO IHI'S GROWING KNOWLEDGE OR RESPONSIVE AND RESILIENT SYSTEM DESIGNS THAT CAN DRAMATICALLY IMPROVE PATIENT CARE AND SAFETY.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

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Financial Overview (2024)

Revenue Breakdown

Contributions & Grants $12,726,501
Program Service Revenue $37,521,046
Investment Income $5,650,801
Other Revenue $1,444,104
TOTAL REVENUE $57,342,452

Expense Breakdown

Grants Paid $491,941
Salaries & Benefits $33,675,476
Fundraising Expenses $0
Program Expenses $46,444,527
Other Expenses $24,698,523
TOTAL EXPENSES $58,865,940

Year-over-Year Comparison

2024 2023 Change
Revenue $57,342,452 $74,440,870 -0.2%
Expenses $58,865,940 $72,853,642 -0.2%
Net Income $-1,523,488 $1,587,228 -2.0%
Key Indicators
Grants to Organizations Grants to Individuals Lobbying Political Activity Foreign Activities Donor Advised Fund Schedule B Required
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Governance

Voting Members
14
Independent Members
13
Employees
198
Volunteers
22

Governance Policies

Conflict of Interest Policy
Whistleblower Policy
Document Retention Policy

Special Practices & Reported Activities

Operated a School
Operated a Hospital
Provided First Class Travel
Reported Conflict of Interest
Reported Asset Diversion
Excess Benefit Transaction
Made Political Expenditures
Engaged in Lobbying
Operated Donor Advised Fund
Maintained Art Collections
Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers
5
$2,877,312
Total Directors
16
$1,169,094
Key Employees
13
$3,666,043
Highest Compensated
5
reported
Name Title Hours/Week Role Reportable Comp Other Comp Total
ANN SCOTT BLOUIN RN PHD FACHE DIRECTOR 1.00
Director
$0 $0 $0
BETH DALEY ULLEM MBA DIRECTOR 1.00
Director
$0 $0 $0
BEVERLY LOUISE MALONE PHD RN DIRECTOR 1.00
Director
$0 $0 $0
DONALD BERWICK FORMER CEO, DIRECTOR 19.00
Director
$229,167 $0 $229,167
ENRIQUE RUELAS MD MPA MHSC DIRECTOR (END 4/2024) 4.00
Director
$0 $0 $0
FOLA LAOYE BSC MBA ACA DIRECTOR 1.00
Director
$0 $0 $0
GERALD B HICKSON MD DIRECTOR 1.00
Director
$0 $0 $0
KARA WALKER MD MPH MSHS DIRECTOR 1.00
Director
$0 $0 $0
KEDAR MATE CEO (ENDED 1/25) 40.00
Officer Director
$899,833 $40,094 $939,927
MARY BETH NAVARRA-SIRIO MBA RN DIRECTOR 1.00
Director
$0 $0 $0
REBEKAH E GEE MD MPH DIRECTOR 1.00
Director
$0 $0 $0
SAM R WATSON MSA CPPS DIRECTOR 1.00
Director
$0 $0 $0
SIDNEY KLAJNER MD DIRECTOR 1.00
Director
$0 $0 $0
SUSAN PATRICIA EHRLICH MD MPP DIRECTOR (STARTED 5/1/24) 1.00
Director
$0 $0 $0
SYLVIA DENISE TRENT-ADAMS DIRECTOR 1.00
Director
$0 $0 $0
TORITSESAN TOSAN BOYO MPH DIRECTOR 1.00
Director
$0 $0 $0
AMY HOSFORD-SWAN CHIEF FIN/ADMIN OFFICER 40.00
Officer
$475,918 $39,090 $515,008
MELISSA PANAGIDES-BUSCH INTERIM CEO & COO (BEG 12/24) 40.00
Officer
$415,992 $31,327 $447,319
NANA TWUM-DANSO SENIOR VICE PRESIDENT 40.00
Officer
$382,717 $65,139 $447,856
PIERRE BARKER CHIEF SCIENTIFIC OFFICER 40.00
Officer
$490,720 $36,482 $527,202
CAMILLE BURNETT VICE PRESIDENT, HEALTH EQUITY 40.00
Key Emp
$303,855 $39,020 $342,875
CATHLEEN DUFFY VICE PRESIDENT, FINANCE 40.00
Key Emp
$289,091 $22,551 $311,642
CLAIRE CARNES VICE PRESIDENT, MARKETING 40.00
Key Emp
$153,732 $35,964 $189,696
JAFET ARRIETA VICE PRESIDENT, DELI & MEL-D 40.00
Key Emp
$238,262 $16,034 $254,296
JEFFREY SALVON-HARMAN VICE PRESIDENT, SAFETY 40.00
Key Emp
$271,923 $19,229 $291,152
JENNIFER LENOCI-EDWARDS VICE PRESIDENT, DELIVERY 40.00
Key Emp
$292,925 $12,666 $305,591
JENNIFER WALKER VICE PRESIDENT, HUM RESOURCES 40.00
Key Emp
$249,755 $37,976 $287,731
JILL DUNCAN VICE PRESIDENT, DELIVERY 40.00
Key Emp
$250,663 $37,994 $288,657
LESLIE NICHOL VICE PRESIDENT, DELIVERY (ENDED 7/24) 40.00
Key Emp
$154,239 $19,454 $173,693
NEEL VORA VICE PRESIDENT, INFO TECH 40.00
Key Emp
$261,314 $32,010 $293,324
PEDRO DELGADO VICE PRESIDENT, DELIVERY 40.00
Key Emp
$291,327 $21,314 $312,641
SODZI SODZI-TETTEY VICE PRESIDENT, DELIVERY 40.00
Key Emp
$294,923 $21,637 $316,560
VALERIE SPALDING VICE PRESIDENT, BUS DEVELOP 40.00
Key Emp
$261,958 $36,227 $298,185
ALICE BONNER SENIOR DIRECTOR 40.00
Highest
$225,805 $14,257 $240,062
DAVID COLETTA EXECUTIVE DIRECTOR, ALLIA MGT 40.00
Highest
$226,905 $30,040 $256,945
JOSHUA CLARK VICE PRESDIENT, QUALI & SAFETY OPER SYSTEMS 40.00
Highest
$206,777 $24,213 $230,990
PATRICIA MCGAFFIGAN VICE PRESIDENT, DELIVERY 40.00
Highest
$307,712 $28,186 $335,898
ROBERT LLOYD VICE PRESIDENT, IMPR SCI & METHODS 40.00
Highest
$323,278 $39,752 $363,030
Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year Revenue Expenses Assets Net Income
2025 $57,342,452 $58,865,940 $161,692,830 $-1,523,488
2024 $74,440,870 $72,853,642 $168,132,805 $1,587,228
2023 $52,355,673 $68,658,962 $154,882,961 $-16,303,289
2022 $107,185,791 $52,650,183 $160,308,217 $54,535,608
2021 $51,085,036 $46,370,998 $149,818,063 $4,714,038
2020 $51,479,049 $56,558,236 $117,532,228 $-5,079,187
2019 $63,599,152 $60,785,706 $121,895,206 $2,813,446
2018 $56,099,487 $57,308,609 $121,328,029 $-1,209,122
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