COMMUNITY HEALTH CENTER OF BRANCH COUNTY

COMMUNITY HEALTH CENTER OF BRANCH COUNTY (D/B/A INSIGHT HOSPITAL AND MEDICAL CENTER COLDWATER) (CRH) IS A MISSION-BASED, NONPROFIT HEALTHCARE ORGANIZATION HIGHLY FOCUSED ON ACHIEVING CORE VALUES. OUR STEWARDSHIP OF RESOURCES HAS ENABLED US TO WISELY INVEST IN PATIENT-CENTERED CARE, ADVANCED TECHNOLOGY, INNOVATIVE PROGRAMS, AND FAMILY-ORIENTED FACILITIES THAT HELP TO ENSURE PATIENTS AND AREA RESIDENTS HAVE EQUAL ACCESS TO HIGH-QUALITY, SAFE CARE IN THE MOST APPROPRIATE SETTING, REGARDLESS OF PATIENTS' ABILITY TO PAY.INSIGHT HOSPITAL AND MEDICAL CENTER COLDWATER (CRH) IS AN 87-BED, CRITICAL ACCESS, GENERAL ACUTE CARE HOSPITAL IN COLDWATER, MICHIGAN. THE 290,000-SQUARE-FOOT FACILITY PROVIDES HEALTHCARE SERVICES TO RESIDENTS IN THE MICHIGAN COUNTIES OF BRANCH AND HILLSDALE. IN DECEMBER 2024, CRH HAD A NEW MEMBER (FIRDAUS FOUNDATION). CRH OFFERS A BROAD RANGE OF SERVICES TO MEET THE COMMUNITY'S IDENTIFIED HEALTHCARE NEEDS, INCLUDING A 17-BED EMERGENCY CENTER, SURGICAL SERVICES, INPATIENT BEHAVIORAL HEALTH CARE, A FULL SPECTRUM OF ORTHOPEDIC SURGICAL SERVICES, AND CANCER SERVICES CONNECTED TO THE PROMEDICA CANCER INSTITUTE, THE REGION'S CANCER TREATMENT LEADER. IN 2021, CRH BEGAN OFFERING PAIN MANAGEMENT SERVICES AS WELL AS ORTHOPEDIC SURGERY.WOMEN'S HEALTH SERVICES INCLUDE DIAGNOSTIC BREAST MAMMOGRAPHY AND ULTRASOUND, DEXA BONE DENSITY SCREENING, BREAST MRI, AND PRIVATE BIRTHING SUITES THAT PROVIDE A FAMILY-FOCUSED BIRTHING EXPERIENCE. CRH ALSO ADDED A NEW GENIUS 3D MAMMOGRAPHY TECHNOLOGY FOR IMPROVED CLINICAL ACCURACY AND HIGH-RESOLUTION 3D IMAGES.MEDICAL OFFICE BUILDINGS ON THE HOSPITAL CAMPUS INCLUDE OFFICES FOR FAMILY PRACTICE AND INTERNAL MEDICINE PHYSICIAN GROUPS AS WELL AS CARDIOLOGY AND UROLOGY PRACTICES, AN ALLERGY AND ASTHMA CLINIC, GENERAL SURGERY OFFICES, HEMATOLOGY AND ONCOLOGY, AND ENT. OTHER SERVICES INCLUDE EMERGENCY MEDICINE, CARDIAC AND PULMONARY REHAB, VASCULAR CARE, PHYSICAL AND OCCUPATIONAL THERAPY, AND PODIATRY.CRH IS ACCREDITED BY THE JOINT COMMISSION, AND THE HOSPITAL'S WOUND CARE CENTER IS A CENTER OF DISTINCTION AWARD WINNER. IN THE SPRING OF 2024, CRH RECEIVED AN "A" HOSPITAL SAFETY GRADE FROM THE LEAPFROG GROUP IN THE SPRING AND A "C" IN THE FALL OF 2024, A NATIONAL NONPROFIT UPHOLDING THE STANDARD OF PATIENT SAFETY IN HOSPITALS AND AMBULATORY SURGERY CENTERS. CRH ALSO EARNED A FIVE-STAR RATING FROM THE CENTERS FOR MEDICARE & MEDICAID SERVICES (CMS) AS PART OF ITS UPDATED OVERALL HOSPITAL QUALITY STAR RATING.IN 2024, THE HOSPITAL SERVED 2,275 INPATIENTS AND 97,678 OUTPATIENTS. ADDITIONALLY, 19,004 PEOPLE SOUGHT CARE THROUGH CRH'S EMERGENCY CENTER IN 2024. THE HOSPITAL CONTRIBUTED TO THE COMMUNITY THROUGH COMMUNITY BENEFIT EXPENDITURES, FINANCIAL ASSISTANCE, AND GOVERNMENT-SPONSORED, MEANS-TESTED HEALTH CARE.AS A COMMUNITY-BASED HOSPITAL, CRH HOSTED VARIOUS SUPPORT GROUPS AND COMMUNITY OUTREACH ACTIVITIES. IN 2024, THIS INCLUDED EMPLOYEE DONATIONS OF MORE THAN 250 POUNDS OF FOOD TO THE BRANCH COUNTY FOOD PANTRY. CANCER CENTER SUPPORT GROUPS HELD VIRTUALLY, INCLUDING LOOK GOOD, FEEL BETTER AND THE SURVIVORS SUPPORT GROUP, COMMUNITY SPONSORSHIPS, CPR AND PALS CLASSES, COMMUNITY BLOOD DRIVES, AND THE BRANCH COUNTY UNITED WAY ANNUAL UNITED WE READ DAY. CRH ALSO PROVIDED FINANCIAL ASSISTANCE TO THE COMMUNITY THROUGHOUT 2024, OF WHICH $3,300,980 REPRESENTED UNCOMPENSATED AMOUNTS FOR TREATMENT OF PATIENTS WHO DID NOT HAVE THE FINANCIAL RESOURCES TO PAY FOR HOSPITAL SERVICES. FINANCIAL ASSISTANCE REPRESENTS THE COST TO PROVIDE SERVICE AND DOES NOT INCLUDE THE COSTS FOR ACCOUNTS WRITTEN OFF TO BAD DEBT FOR PATIENTS WHO DO NOT PAY THEIR BILLS. COLDWATER HOSPITAL'S COST OF BAD DEBT FOR 2024 WAS $3,888,745.IN SUMMARY, COLDWATER HOSPITAL DEMONSTRATES INSIGHT'S MISSION AND CORE VALUES BY PROVIDING HIGH-QUALITY HEALTH CARE TO ALL PATIENTS, REGARDLESS OF THEIR RACE, CREED, SEX, NATIONAL ORIGIN, DISABILITY, OR AGE. AND WE RECOGNIZE THAT NOT ALL INDIVIDUALS POSSESS THE ABILITY TO PURCHASE ESSENTIAL MEDICAL CARE. THEREFORE, WE PROVIDE THESE HEALTHCARE SERVICES, RECRUIT AND TRAIN HEALTHCARE PROFESSIONALS TO SERVE THE BROADER COMMUNITY, PROVIDE APPROPRIATE FINANCIAL ASSISTANCE, OFFER SERVICES AND CONTRIBUTIONS TO OTHER NONPROFIT ORGANIZATIONS THAT ALLOW THEM TO PROVIDE KEY SERVICES TO THEIR CONSTITUENTS, AND PRESENT FREE EDUCATIONAL CLASSES, HEALTH FAIRS, AND OTHER OUTREACH ACTIVITIES TO OUR LOCAL COMMUNITY TO HELP ENSURE ALL MEMBERS HAVE EQUAL ACCESS TO CARE.