GOODWILL RETAIL SERVICES INC

EIN: 392040239 501(c)(3) Employment

MILWAUKEE, WI

Total Revenue
$203,490,270
Total Expenses
$205,775,966
Total Assets
$154,085,956
Net Assets
$42,195,492
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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year
2001
Legal Domicile
WI
Principal Officer
JEFFREY DOCALAVICH
Phone
4148474200
Tax Period
2024-01-01 to 2024-12-31

GOODWILL RETAIL SERVICES INC, founded in 2001, is a major nonprofit in the Employment sector that reported $203.5M in total revenue in fiscal year 2024.

Mission

CONNECTING PEOPLE TO WORK. PREPARING PEOPLE FOR LIFE.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

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Financial Overview (2024)

Revenue Breakdown

Contributions & Grants $156,716,569
Program Service Revenue $0
Investment Income $16,527
Other Revenue $46,757,174
TOTAL REVENUE $203,490,270

Expense Breakdown

Grants Paid $19,503,072
Salaries & Benefits $98,257,790
Fundraising Expenses $0
Program Expenses $19,503,072
Other Expenses $88,015,104
TOTAL EXPENSES $205,775,966

Year-over-Year Comparison

2024 2023 Change
Revenue $203,490,270 $206,269,143 0.0%
Expenses $205,775,966 $212,400,815 0.0%
Net Income $-2,285,696 $-6,131,672 -0.6%
Key Indicators
✓ Grants to Organizations ✓ Grants to Individuals ✗ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✗ Schedule B Required
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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

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Governance

Voting Members
5
Independent Members
5
Employees
7073
Volunteers
6

Governance Policies

✓ Conflict of Interest Policy
✓ Whistleblower Policy
✓ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School
✗ Operated a Hospital
✗ Provided First Class Travel
✗ Reported Conflict of Interest
✗ Reported Asset Diversion
✗ Excess Benefit Transaction
✗ Made Political Expenditures
✗ Engaged in Lobbying
✗ Operated Donor Advised Fund
✗ Maintained Art Collections
✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers
7
$1,894,295
Total Directors
5
$0
Key Employees
1
$514,707
Highest Compensated
5
reported
Name Title Hours/Week Role Reportable Comp Other Comp Total
THOMAS RICHTMAN CHAIR 1.00
Officer Director
$0 $0 $0
ROBERT KLUG VICE CHAIR 1.00
Officer Director
$0 $0 $0
THOMAS SAVAGE SECRETARY 1.00
Officer Director
$0 $0 $0
TIMOTHY MATTKE TREASURER 1.00
Officer Director
$0 $0 $0
JACQUELINE BOWLES DIRECTOR 1.00
Director
$0 $0 $0
JACQUELINE HALLBERG PRESIDENT & CEO 8.00
Officer
$0 $145,372 $908,671
JEFFREY DOCALAVICH ASST. TREASURER 8.00
Officer
$0 $106,707 $590,599
BASIL BUCHKO ASST. SECRETARY - THRU 12/24 8.00
Officer
$0 $51,090 $395,025
SCOTT DEXTER CHIEF RETAIL OFFICER 40.00
Key Emp
$448,136 $66,571 $514,707
DAN MICHAEL VICE PRESIDENT 40.00
Highest
$312,612 $56,710 $369,322
JASON BURNS VICE PRESIDENT 40.00
Highest
$314,634 $33,594 $348,228
SHAWN MCCOURT VICE PRESIDENT 40.00
Highest
$275,286 $49,334 $324,620
JAMES TIPTON DIRECTOR 40.00
Highest
$164,207 $39,023 $203,230
ROBERT LICHTFUSS DIRECTOR 40.00
Highest
$142,848 $30,821 $173,669
Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year Revenue Expenses Assets Net Income
2024 $203,490,270 $205,775,966 $154,085,956 $-2,285,696
2023 $206,269,143 $212,400,815 $142,911,043 $-6,131,672
2022 $200,242,275 $205,119,896 $139,243,053 $-4,877,621
2021 $197,886,415 $170,152,764 $150,087,220 $27,733,651
2020 $134,804,539 $133,764,676 $136,418,129 $1,039,863
2019 $171,222,712 $176,891,073 $123,036,172 $-5,668,361
2018 $161,383,755 $158,916,856 $49,415,915 $2,466,899
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