EDUCATIONAL CREDIT MANAGEMENT CORPORATION

BANKRUPTCY SERVICING:ECMC SERVICES AND MONITORS THE BANKRUPTCY CASES ON FFELP STUDENT LOANS CURRENTLY UNDER CHAPTER 7 OR 13 OF THE BANKRUPTCY CODE. THE BANKRUPTCY LOANS ARE TRANSFERRED FROM THE U.S. DEPARTMENT OF EDUCATION (ED) AND OTHER GUARANTY AGENCIES FOR PROCESSING BY ECMC. AT THE REQUEST OF ED, SPECIALTY STUDENT LOAN SERVICES ARE ALSO PERFORMED FOR ED. THE BANKRUPTCY STUDENT LOAN PORTFOLIO AT DECEMBER 31, 2024 CONSISTED OF $458 MILLION IN OUTSTANDING PRINCIPAL, INTEREST AND FEES.

DEFAULT AVERSION, CLAIMS AND COLLECTION PROGRAM:IN ECMC'S ROLE AS A FEDERAL STUDENT LOAN GUARANTOR, WE PERFORM DEFAULT PREVENTION ACTIVITIES, REIMBURSE LENDERS FOR DEFAULT AND OTHER TYPES OF CLAIMS, AND RECOVER DEFAULTED STUDENT LOANS. DEFAULT PREVENTION PROGRAM: ECMC HAS A ROBUST DEFAULT PREVENTION PROGRAM FOCUSED ON EDUCATING AND COUNSELING DELINQUENT BORROWERS ON REPAYMENT STRATEGIES TO FIND THE ONE THAT BEST FITS THEIR SITUATION SO THEY CAN SUCCESSFULLY REPAY THEIR LOAN. COLLECTION PROGRAM: FOR THOSE BORROWERS WHO FACE THE UNFORTUNATE SITUATION OF STUDENT LOAN DEFAULT, IT IS NOT ONLY OUR FIDUCIARY RESPONSIBILITY TO THE U.S. TREASURY AND THE TAXPAYER TO COLLECT THOSE LOANS, ECMC IS ALSO COMMITTED TO HELPING THE BORROWER RECOVER FROM DEFAULT. CONGRESS HAS GIVEN US TOOLS, SUCH AS THE LOAN REHABILITATION PROGRAM WHERE WE ESTABLISH AN INCOME-CONTINGENT REPAYMENT ARRANGEMENT WITH THE BORROWER. WITH SUCCESSFUL COMPLETION OF THIS PROGRAM, THE DEFAULT STATUS IS REMOVED FROM THE BORROWER'S RECORD. SINCE INCEPTION, ECMC HAS RETURNED $21.8 BILLION IN STUDENT LOAN RECOVERIES TO THE U.S. TREASURY.AS PART OF DCL GEN-22-16, THE U.S. DEPARTMENT OF EDUCATION (ED), ESTABLISHED A TRANSITIONAL FEE TO BE PAID TO GUARANTORS FROM AUGUST 29, 2023 THROUGH THE FRESH START PERIOD, WHICH ENDED ON SEPTEMBER 30, 2024. THE TRANSITIONAL FEE IS PAID TO GUARANTORS TO HELP THEM INITIATE THE REPAYMENT RESTART WHILE SUPPORTING BORROWERS AND ASSISTING THEM AS THEY NAVIGATE THE FRESH START PERIOD AND ALL THEIR OPTIONS. ECMC RECORDED $78 MILLION FOR TRANSITIONAL FEE REVENUE IN 2024, ALL OF WHICH IS FULLY RECEIVED AS OF DECEMBER 31, 2024.ON OCTOBER 8, 2024, A VOLUNTARY FLEXIBLE AGREEMENT (VFA) WAS SIGNED BETWEEN ED AND ECMC. THIS ALLOWS THE SECRETARY TO WAIVE MOST STATUTORILY REQUIRED COLLECTIONS ACTIVITY AND REVENUE. THE VFA ECMC AND ED MUTUALLY AGREED UPON IS SET FOR A TWO-YEAR PERIOD BEGINNING OCTOBER 1, 2024, THROUGH SEPTEMBER 30, 2026, UNLESS TERMINATED EARLIER AS PROVIDED IN THE VFA. ECMC RECORDED $17.4 MILLION FOR SPECIAL ACCOUNT MAINTENANCE FEE (SAMF) REVENUE FOR THE PERIOD FROM OCTOBER 1, 2024, THROUGH DECEMBER 31, 2024.