CASSIA SERVICES

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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year

1995

Legal Domicile

Principal Officer

ROBERT DAHL

Phone

9528555000

Tax Period

2023-01-01 to 2023-12-31

CASSIA SERVICES, founded in 1995, is a mid-sized nonprofit in the Human Services sector that reported $23.1M in total revenue in fiscal year 2023.

Mission

TO PROVIDE SUPPORT TO ITS BENEFICIARY ORGANIZATIONS THAT PROVIDE HEALTH CARE, HOUSING, AND COMMUNITY SERVICES FOR THE ELDERLY.

Program Service Accomplishments

Program 1

Expenses: $17,729,658 Revenue: $15,192,760

MANAGEMENT SERVICES: CASSIA SERVICES PROVIDES MANAGEMENT AND SUPPORT TO AUGUSTANA CARE AND ELIM CARE INC. AND THEIR AFFILIATES AND PARTIALLY OWNED COMPANIES. THESE SERVICES INCLUDE OPERATIONAL...

MANAGEMENT SERVICES: CASSIA SERVICES PROVIDES MANAGEMENT AND SUPPORT TO AUGUSTANA CARE AND ELIM CARE INC. AND THEIR AFFILIATES AND PARTIALLY OWNED COMPANIES. THESE SERVICES INCLUDE OPERATIONAL OVERSIGHT, HUMAN RESOURCES, FINANCIAL ACCOUNTING, INFORMATION TECHNOLOGY, CLINICAL AND DIETARY CONSULTATION, FUNDRAISING, NEW BUSINESS DEVELOPMENT, LONG RANGE STRATEGIC PLANNING, AND MARKETING AND PROMOTION FOR ALL AUGUSTANA CARE AND ELIM CARE INC. AFFILIATED ENTITIES. THESE AFFILIATED ENTITIES PROVIDE SERVICES TO OLDER ADULTS AND OTHERS IN NEED THROUGH LONG-TERM AND TRANSITIONAL HEALTH CARE, THERAPY SERVICES, SENIOR HOUSING, ADULT DAY PROGRAMS, AND OTHER COMMUNITY-BASED SERVICES IN MINNESOTA, COLORADO, IOWA, FLORIDA AND NORTH DAKOTA.

Program 2

Expenses: $5,157,497 Revenue: $6,965,011

PHARMACY SERVICES: A&E PHARMACY, A NONPROFIT LIMITED LIABILITY COMPANY, WAS FORMED IN FY 2018 TO PROVIDE PHARMACY AND CONSULTING SERVICES TO AUGUSTANA CARE AND ELIM CARE INC.'S RELATED NURSING...

PHARMACY SERVICES: A&E PHARMACY, A NONPROFIT LIMITED LIABILITY COMPANY, WAS FORMED IN FY 2018 TO PROVIDE PHARMACY AND CONSULTING SERVICES TO AUGUSTANA CARE AND ELIM CARE INC.'S RELATED NURSING FACILITIES, ASSISTED LIVING FACILITIES, MEMORY CARE FACILITIES, AND HOME AND COMMUNITY-BASED PROGRAMS. THE PHARMACY ALSO PROVIDES SERVICES TO UNRELATED COMPANIES MANAGED BY AN AFFILIATE OF CASSIA SERVICES.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

Financial Overview (2023)

Revenue Breakdown

Contributions & Grants $0

Program Service Revenue $15,977,341

Investment Income $99,624

Other Revenue $7,067,656

TOTAL REVENUE $23,144,621

Expense Breakdown

Grants Paid $0

Salaries & Benefits $16,418,696

Fundraising Expenses $0

Program Expenses $22,887,155

Other Expenses $6,468,459

TOTAL EXPENSES $22,887,155

Year-over-Year Comparison

	2023	2022	Change
Revenue	$23,144,621	$22,795,391	+0.0%
Expenses	$22,887,155	$21,382,397	+0.1%
Net Income	$257,466	$1,412,994	-0.8%

Key Indicators

✗ Grants to Organizations ✗ Grants to Individuals ✗ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✗ Schedule B Required

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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

Governance

Voting Members

Independent Members

Employees

272

Volunteers

Governance Policies

✓ Conflict of Interest Policy

✓ Whistleblower Policy

✓ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School

✗ Operated a Hospital

✗ Provided First Class Travel

✗ Reported Conflict of Interest

✗ Reported Asset Diversion

✗ Excess Benefit Transaction

✗ Made Political Expenditures

✗ Engaged in Lobbying

✗ Operated Donor Advised Fund

✗ Maintained Art Collections

✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers

$2,578,269

Total Directors

$246,492

Key Employees

Highest Compensated

reported

Name	Title	Hours/Week	Role	Reportable Comp	Other Comp	Total
ROBERT DAHL	PRESIDENT/CEO	1.5	Officer	$619,856	$108,350	$728,206
MATTHEW KERN	CHIEF OPERATING OFFICER	1.5	Officer	$332,576	$109,481	$442,057
KATHY YOUNGQUIST	CHIEF FINANCIAL OFFICER	1.5	Officer	$337,157	$79,279	$416,436
KATHY KOPP	CHIEF STRATEGIC OFFICER	1.5	Officer	$280,591	$88,142	$368,733
ANGELA BROWN	CHIEF HUMAN RESOURCE OFFICER	1.5	Officer	$245,658	$68,177	$313,835
SHERI RUEHLE	REGIONAL DIRECTOR	0	Highest	$255,144	$53,861	$309,005
SHARON WILSON	CHIEF CLINICAL AND COMPLIANCE OFFICER	1.5	Officer	$260,482	$48,520	$309,002
PAUL LIBBON	VP OF OPERATIONS	0	Highest	$262,260	$42,834	$305,094
CUI LI	VP OF FINANCE	20	Highest	$238,862	$36,136	$274,998
MARY YAEGER	REGIONAL DIRECTOR	0	Highest	$229,826	$40,779	$270,605
DAVID SAEMROW	VP OF MARKETING AND PUBLIC RELATIONS	1.5	Director Highest	$191,039	$55,453	$246,492
CINDY MORRIS	DIRECTOR	0.25	Director	$0	$0	$0
NIKKI WEBER DANIELS	CHAIR AND DIRECTOR	0.25	Officer Director	$0	$0	$0
CHARLES PARKS	VICE CHAIR AND DIRECTOR	0.25	Officer Director	$0	$0	$0
PAUL ANDERSON	DIRECTOR	0.25	Director	$0	$0	$0
PATRICK NUSS	DIRECTOR	0.25	Director	$0	$0	$0
GARY WILKERSON	DIRECTOR (THROUGH MARCH)	0.25	Director	$0	$0	$0
TIM KUCK	SECRETARY (THROUGH MARCH)	0.25	Officer Director	$0	$0	$0

Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year	Revenue	Expenses	Assets	Net Income
2024	No data	No data	No data	No data
2023	$23,144,621	$22,887,155	$24,023,484	$257,466
2022	$22,795,391	$21,382,397	$23,082,933	$1,412,994
2021	$19,903,218	$21,372,749	$26,164,936	$-1,469,531
2020	$18,639,791	$19,025,697	$14,755,616	$-385,906
2019	$20,772,116	$18,123,200	$14,254,600	$2,648,916