Hillcrest Family Services Inc

EIN: 420680411 501(c)(3) Human Services

Dubuque, IA

Total Revenue
$16,871,926
Total Expenses
$18,609,139
Total Assets
$22,695,641
Net Assets
$18,509,077
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Financial Trends

Organization Details

Formation Year
1924
Legal Domicile
IA
Principal Officer
Michael Fidgeon
Phone
5635837357
Tax Period
2023-07-01 to 2024-06-30

Hillcrest Family Services Inc, founded in 1924, is a mid-sized nonprofit in the Human Services sector that reported $16.9M in total revenue in fiscal year 2023. Revenue decreased 7% compared to the prior year. Expenses of $18.6M exceeded revenue, resulting in a 10% operating deficit.

Mission

As a leading human services provider for children, adults, and families in need, we deliver innovative, collaborative, and resourceful care.

Program Service Accomplishments

Program 1
Expenses: $15,294,752 Revenue: $14,238,159

Hillcrest Family Services, Inc. is located in Dubuque, Iowa. The purpose of the Organization is to provide a range of educational, counseling, and health services to individuals and families in an...

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Hillcrest Family Services, Inc. is located in Dubuque, Iowa. The purpose of the Organization is to provide a range of educational, counseling, and health services to individuals and families in an effort to improve the welfare of their clients.For nearly 50 years, Hillcrest's spiritual history has been rooted in Methodist and Presbyterian affiliations. And long before that time, Hillcrest had always been celebrated for providing services to all, regardless of their religious affiliations and their beliefs. Still, we believe that a spiritual connection can make a difference in a person's complete well-being. Statement continued on Schedule O.Residential Foster Group ServicesHillcrest provides residential foster group care services to children in need. The care provided is derived from a set of core values that includes, but is not limited to, integrity, compassion, advocacy, optimism, dignity, professionalism, cultural sensitivity, and respecting the importance of human relationships and self-determination.Children need families for a better life. It's really as simple as that. But there is nothing simple when it comes to the complexities of adoption. That's where Hillcrest Family Services fits in. We've helped facilitate the adoption process for thousands of families thereby making the lives of thousands of children so much better.Professional Health ServicesHillcrest Family Services provides a variety of professional health care services to promote health and wellness. The services include a Women, Infants and Children (WIC) program, pregnancy prevention and unplanned pregnancy counseling, tobacco prevention, parents supporting parents' program, and integrated physical and brain health care coordination.Homeless Health ServicesHomelessness is a nationwide problem and Iowa is no exception. Through our homeless outreach programs, and working collaboratively with other service providers, we treat people with brain health concerns and those suffering with issues of substance abuse who are chronically homeless or in imminent risk of being homeless.Other Health ServicesHillcrest offers many comprehensive programs and services for children and adults ranging from the treatment of brain health disorders and wellness advocacy to transitional living and in-home support. With our team of therapists, case managers, counselors, and program specialists, we're able to offer a variety of treatment options.Hillcrest has 30 licensed therapists on staff who can assist individuals with their brain health needs. Many of our therapists are trained in particular specialties of brain health.Mentorship ProgramsMentoring is so important in a child's life that Hillcrest has been devoted to mentoring programs for more than 25 years. Research is conclusive that children who are mentored perform better in school, they are less likely to abuse alcohol and drugs, and they have healthier relationships with their families.

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Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

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Financial Overview (2023)

Revenue Breakdown

Contributions & Grants $2,144,576
Program Service Revenue $14,238,159
Investment Income $464,135
Other Revenue $25,056
TOTAL REVENUE $16,871,926

Expense Breakdown

Grants Paid $0
Salaries & Benefits $14,070,206
Fundraising Expenses $411,010
Program Expenses $15,294,752
Other Expenses $4,538,933
TOTAL EXPENSES $18,609,139

Year-over-Year Comparison

2023 2022 Change
Revenue $16,871,926 $18,081,747 -0.1%
Expenses $18,609,139 $18,398,512 +0.0%
Net Income $-1,737,213 $-316,765 +4.5%
Key Indicators
Grants to Organizations Grants to Individuals Lobbying Political Activity Foreign Activities Donor Advised Fund Schedule B Required
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Governance

Voting Members
14
Independent Members
14
Employees
401
Volunteers
364

Governance Policies

Conflict of Interest Policy
Whistleblower Policy
Document Retention Policy

Special Practices & Reported Activities

Operated a School
Operated a Hospital
Provided First Class Travel
Reported Conflict of Interest
Reported Asset Diversion
Excess Benefit Transaction
Made Political Expenditures
Engaged in Lobbying
Operated Donor Advised Fund
Maintained Art Collections
Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers
7
$421,604
Total Directors
16
$0
Key Employees
0
$0
Highest Compensated
3
reported
Name Title Hours/Week Role Reportable Comp Other Comp Total
Michael Fidgeon President/CEO 40.00
Officer
$244,635 $57,304 $301,939
Gerry Lou Sertle Associate Medical Dir. 40.00
Highest
$126,908 $28,504 $155,412
Jessica Dunne Psychiatry 40.00
Highest
$139,694 $5,581 $145,275
Hesper Nowatzki NP Family Medicine 40.00
Highest
$130,159 $1,968 $132,127
Gary Ward CFO 40.00
Officer
$101,252 $18,413 $119,665
Charley Hartig Chair as of July 2023 0.30
Officer Director
$0 $0 $0
Ali Fuller Chair until July 2023 0.30
Officer Director
$0 $0 $0
David Hartig Vice Chair until Jan 2024 0.30
Officer Director
$0 $0 $0
Carol Cross Treasurer 0.30
Officer Director
$0 $0 $0
Dana Bullock Secretary 0.30
Officer Director
$0 $0 $0
Linda Ganster Member 0.30
Director
$0 $0 $0
Susan Hatel Member 0.30
Director
$0 $0 $0
Mark Herbst Member 0.30
Director
$0 $0 $0
Caprise Jones Member 0.30
Director
$0 $0 $0
Brenda Kennicker Member 0.30
Director
$0 $0 $0
Jim Riley Member 0.30
Director
$0 $0 $0
Mike Ruden Member 0.30
Director
$0 $0 $0
Chris Vogel Member 0.30
Director
$0 $0 $0
Jan Powers Member 0.30
Director
$0 $0 $0
Jeremy Jensen Member as of Oct 0.30
Director
$0 $0 $0
Joseph Kennedy Member as of Oct 0.30
Director
$0 $0 $0
Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year Revenue Expenses Assets Net Income
2025 No data No data No data No data
2024 $16,871,926 $18,609,139 $22,695,641 $-1,737,213
2023 $18,081,747 $18,398,512 $24,559,583 $-316,765
2022 $24,635,134 $18,341,976 $25,166,664 $6,293,158
2021 $22,464,986 $18,253,306 $25,783,146 $4,211,680
2020 $17,221,474 $20,104,606 $19,813,061 $-2,883,132
2019 $22,888,654 $22,451,223 $19,054,200 $437,431
2018 $23,155,909 $22,456,259 $18,636,798 $699,650
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