COMMUNITY CRISIS SERVICES AND FOOD BANK

CRISIS INTERVENTION SERVICES: AVAILABLE 24 HOURS A DAY, 365 DAYS A YEAR. WHEN YOU CONTACT COMMUNITY THROUGH PHONE, CHAT OR TEXT, EXPECT TO TALK CONFIDENTIALLY TO A SKILLED VOLUNTEER OR STAFF WHO WILL LISTEN WITH COMPASSION, RESPOND WITHOUT JUDGMENT AND TREAT YOU WITH RESPECT. OUR VOLUNTEERS AND STAFF COMPLETE A MINIMUM OF 62 HOURS OF TRAINING TO PROVIDE SUPPORT AND COMFORT FOR CLIENTS IN TIMES OF CRISIS. THEY KNOW HOW TO WORK COLLABORATIVELY WITH YOU TO BRAINSTORM POTENTIAL OPTIONS AND GENERATE AN ACTION PLAN IF YOU THINK IT COULD BE HELPFUL. WE ALSO MAINTAIN AN EXTENSIVE RESOURCE DATABASE, OUR STAFF/VOLUNTEERS MAY BE ABLE TO HELP YOU FIND MORE SPECIALIZED LOCAL SERVICES AND RESOURCES FROM NATIONAL ORGANIZATIONS. IN FISCAL YEAR ENDING JUNE 30, 2025, 108,823 UNITS OF SERVICE WERE PROVIDED THROUGH PHONE HOTLINE, CHAT AND TEXT, MOBILE CRISIS RESPONSE, GUIDELINK CENTER TRIAGE, SUICIDE INTERVENTION, INFORMATION AND REFERRALS, TDD MESSAGE RELAY FOR DEAF, COMMUNITY EDUCATION AND OUTREACH, AND SUPPORT GROUPS.

FOOD BANK SERVICES: RESIDENTS OF JOHNSON COUNTY CAN RECEIVE GROCERY ASSISTANCE ONCE A WEEK, WITH NO LIMIT ON THE NUMBER OF WEEKLY VISITS PER YEAR. CLIENTS HAVE THE OPTION TO VISIT THE FOOD BANK AT PEPPERWOOD PLAZA AT 1045 HIGHWAY 6 EAST IOWA CITY, IOWA 52240, HAVE FOOD DELIVERED OR GO TO ONE OF OUR MOBILE PANTRIES THROUGHOUT THE COUNTY. CLIENTS MAY CHOOSE THE ITEMS WHICH WILL WORK BEST FOR THEIR FAMILY, WITH SOME LIMITS BASED ON FAMILY SIZE. THE FOOD BANK PROVIDES NON-PERISHABLE ITEMS AS WELL AS PRODUCE, BAKERY, DELI, DAIRY, AND HEALTH AND HYGIENE ITEMS AS THEY ARE AVAILABLE THROUGH DONATIONS. IN THE FISCAL YEAR ENDED JUNE 30, 2025, 54,490 UNITS OF SERVICE WERE PROVIDED TO LOW-INCOME PERSONS IN THE FORM OF EMERGENCY AND/OR SUPPLEMENTAL GROCERIES.