FAMILY CRISIS CENTERS INC

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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year

1986

Legal Domicile

Principal Officer

JESSICA ROHRS

Phone

7127224404

Tax Period

2024-10-01 to 2025-09-30

FAMILY CRISIS CENTERS INC, founded in 1986, is a community nonprofit in the Human Services sector that reported $4.6M in total revenue in fiscal year 2024. Revenue grew 15% year-over-year, indicating healthy expansion. Expenses of $3.9M left a modest 15% surplus.

Mission

WALK WITH PEOPLE FACING VIOLENCE, OFFERING SAFETY, SUPPORT, AND HOPE AS THEY HEAL AND REBUILD. WITH EVERY STEP FORWARD, WE BUILD STRONGER, MORE RESILIENT COMMUNITIES.

Program Service Accomplishments

Program 1

Expenses: $738,050

DOMESTIC ABUSE COMPREHENSIVE (DAC) & INTEGRATED ADVOCACY SERVICES (IAS)- PROVIDES SERVICES TO SURVIVORS OF DOMESTIC VIOLENCE IN 17 NORTHWEST IOWA COUNTIES. DURING THE YEAR, THE ORGANIZATION PROVIDED SERVICES TO 888 CLIENTS. SERVICES ARE ALWAYS CLIENT-LED, FOCUSING ON THE SURVIVOR'S HIGHEST PRIORITIES AND GOALS THEY SET FOR THEMSELVES. SERVICES INCLUDE, BUT ARE NOT LIMITED TO: EMOTIONAL SUPPORT ADVOCACY IN COURT CONNECTING SURVIVORS WITH FINANCIAL SUPPORTS (HOUSING, FOOD, CLOTHING, SNAP BENEFITS, CHILDCARE ASSISTANCE, ETC.) CONNECTING SURVIVORS WITH VICTIM-SPECIFIC RESOURCES LIKE CRIME VICTIM COMPENSATION, SPECIALIZED THERAPY, NOTIFICATIONS ABOUT THE OFFENDER'S PRISON TERM, ETC. HOUSING ASSISTANCE- RELOCATION ASSISTANCE, CONNECTING WITH LONG-TERM ASSISTANCE LIKE SECTION 8, SHORT-TERM RENTAL ASSISTANCE, FINDING FURNISHINGS FOR A NEW HOME, ETC. CONNECTING CLIENTS WITH RESOURCES TO HELP THEM BECOME SELF-SUFFICIENT LIKE EMPLOYMENT COUNSELING, FINANCIAL EDUCATION, AND MENTORING OPPORTUNITIES THIS PROGRAM ALSO SERVES SURVIVORS OF VIOLENT CRIMES WHERE THEY ARE, LITERALLY, BY BEING CO-LOCATED IN MEDICAL, MENTAL HEALTH, OR SUBSTANCE ABUSE CLINICS. IN ADDITION TO THE SERVICES PROVIDED BY ADVOCATES IN THE DOMESTIC VIOLENCE PROGRAM, ADVOCATES TRAIN CLINIC STAFF TO SCREEN FOR AND IDENTIFY ABUSE, TRAUMA, AND PATIENTS WHO HAVE BEEN VICTIMS OF VIOLENT CRIME. ONCE IDENTIFIED, CLINIC STAFF CAN BRING THE SURVIVORS OVER TO THE ADVOCATE LOCATED ON-SITE, HELPING ENSURE EASY ACCESS FOR SURVIVORS WHO MAY NOT BE ABLE TO SEEK SERVICES THROUGH TRADITIONAL MEANS. BY BEING LOCATED IN COMMUNITY HEALTH CENTERS AND AREAS WHERE TRADITIONALLY UNDERSERVED POPULATIONS (PEOPLE OF COLOR, IMMIGRANTS, REFUGEES, LIMITED ENGLISH PROFICIENT INDIVIDUALS, AND INDIVIDUALS BELONGING TO TRIBES OR LIVING ON RESERVATIONS, THE COMMUNITY HEALTH PARTNERS PROGRAM EFFECTIVELY TARGETS UNDERSERVED POPULATIONS AND MAKES ACCESS TO SERVICES EASIER THAN EVER BEFORE.

Program 2

Expenses: $561,835

HOUSING/HOMELESSNESS PREVENTION - OFFERS MULTIPLE FORMS OF HOUSING ASSISTANCE FOR 17 NORTHWEST IOWA COUNTIES. HOUSING ASSISTANCE CAN INCLUDE RENTAL ASSISTANCE, ASSISTANCE WITH PAYING DEPOSITS, PAYING BACK RENT, ASSISTANCE WITH UTILITIES, AND SECURING OR PROVIDING HOUSEHOLD FURNISHINGS. FCC CURRENTLY OFFERS DIFFERENT PROGRAMS WITH UP TO 2 YEARS OF HOUSING ASSISTANCE. DURING THE YEAR, THE ORGANIZATION PROVIDED SERVICES TO 458 CLIENTS.

Program 3

Expenses: $1,034,155

IOWA VICTIM SERVICE CALL CENTER (IVSCC) - PROVIDES 24/7 VICTIM SERVICE ADVOCACY THROUGH PHONE AND TEXT LINES. THESE SERVICES ARE AVAILABLE TO SURVIVORS IN ALL 99 COUNTIES IN IOWA, BUT ALSO TO OTHER PROGRAMS THAT MAY CHOOSE TO ROLL THEIR LINES TO THE IVSCC AFTER HOURS, ON WEEKENDS, OR ON HOLIDAYS. DURING THE YEAR, THE ORGANIZATION ANSWERED OVER 46,000 CALLS. IVSCC STAFF ARE FULLY-TRAINED VICTIM ADVOCATES WHO CAN ASSIST CALLERS ANY TIME OF THE DAY OR NIGHT, AND HELP GREATLY IN ALLEVIATING IN-PERSON ADVOCATE STAFF BY HELPING FILTER CALLS ON NIGHTS AND WEEKENDS, ENSURING EMERGENCIES ARE DEALT WITH IMMEDIATELY, WHILE SAVING NON-EMERGENCIES FOR THE FOLLOWING BUSINESS DAY. THE IVSCC IS ALSO A WONDERFUL RESOURCE FOR HELPING PROFESSIONALS THROUGHOUT IOWA, AS IT KEEPS A VAST LIBRARY OF RESOURCES IN ALL 99 COUNTIES OF IOWA TO SHARE WITH VICTIMS AND PROFESSIONALS ALIKE. A NURSE RESPONDING TO A SURVIVOR AT A RURAL HOSPITAL MAY NOT KNOW WHERE TO FIND THE RIGHT HELP FOR THE SURVIVOR, BUT BY MAKING ONE PHONE CALL TO THE IVSCC, THAT NURSE CAN GET THE EXACT RESOURCES NEEDED, HAVE THE SURVIVOR SPEAK WITH AN ADVOCATE OVER THE PHONE, AND EVEN HAVE AN IN-PERSON ADVOCATE DISPATCHED TO THE HOSPITAL. THE IVSCC IS TRULY A CRITICAL SERVICE FOR SURVIVORS OF CRIME IN IOWA!

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

Financial Overview (2024)

Revenue Breakdown

Contributions & Grants $4,459,315

Program Service Revenue $0

Investment Income $86,576

Other Revenue $69,236

TOTAL REVENUE $4,615,127

Expense Breakdown

Grants Paid $350,772

Salaries & Benefits $2,910,474

Fundraising Expenses $220,024

Program Expenses $3,409,877

Other Expenses $666,730

TOTAL EXPENSES $3,927,976

Year-over-Year Comparison

	2024	2023	Change
Revenue	$4,615,127	$4,020,296	+0.1%
Expenses	$3,927,976	$3,581,622	+0.1%
Net Income	$687,151	$438,674	+0.6%

Key Indicators

✗ Grants to Organizations ✓ Grants to Individuals ✗ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✓ Schedule B Required

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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

Governance

Voting Members

Independent Members

Employees

Volunteers

285

Governance Policies

✓ Conflict of Interest Policy

✓ Whistleblower Policy

✓ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School

✗ Operated a Hospital

✗ Provided First Class Travel

✗ Reported Conflict of Interest

✗ Reported Asset Diversion

✗ Excess Benefit Transaction

✗ Made Political Expenditures

✗ Engaged in Lobbying

✗ Operated Donor Advised Fund

✗ Maintained Art Collections

✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers

$230,355

Total Directors

Key Employees

Highest Compensated

reported

Name	Title	Hours/Week	Role	Reportable Comp	Other Comp	Total
DANIELLE CROUGH	PRESIDENT	0.50	Officer Director	$0	$0	$0
MATT NICE	VICE PRESIDENT	0.50	Officer Director	$0	$0	$0
NICOLE EVANS	SECRETARY/TREASURER	0.50	Officer Director	$0	$0	$0
DAN HIBMA	DIRECTOR	0.50	Director	$0	$0	$0
KELLY GOSLINGA	DIRECTOR	0.50	Director	$0	$0	$0
BECKY KINNAMON	DIRECTOR	0.50	Director	$0	$0	$0
BRANDON WOUDSTRA	DIRECTOR	0.50	Director	$0	$0	$0
ROB BIXENMAN	DIRECTOR	0.50	Director	$0	$0	$0
JILL HARMS	DIRECTOR	0.50	Director	$0	$0	$0
LYLE KORVER	DIRECTOR	0.50	Director	$0	$0	$0
HEATH BAKER	DIRECTOR (ENDED JUNE 2025)	0.50	Director	$0	$0	$0
CORY GOURLEY	DIRECTOR (ENDED DECEMBER 2024)	0.50	Director	$0	$0	$0
JESSICA ROHRS	EXECUTIVE DIRECTOR	40.00	Officer	$107,717	$22,776	$130,493
SHERI WORK	DIRECTOR OF FINANCE	40.00	Officer	$77,665	$22,197	$99,862

Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year	Revenue	Expenses	Assets	Net Income
2025	$4,615,127	$3,927,976	$5,362,024	$687,151
2024	$4,020,296	$3,581,622	$4,452,667	$438,674
2023	$3,606,630	$3,527,499	$4,020,358	$79,131
2022	$3,190,521	$2,847,625	$3,843,874	$342,896
2021	$2,037,047	$3,077,114	$3,376,542	$-1,040,067
2020	$3,351,868	$2,798,699	$4,887,109	$553,169
2019	$3,044,495	$2,572,082	$5,509,316	$472,413