CONSUMER CREDIT OF DES MOINES

EIN: 421301505 501(c)(3) Human Services

DES MOINES, IA

Total Revenue
$1,714,836
Total Expenses
$1,254,463
Total Assets
$3,004,053
Net Assets
$2,668,688
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Financial Vulnerability Assessment (Tuckman-Chang)

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Financial Trends

Organization Details

Formation Year
1987
Legal Domicile
IA
Principal Officer
THOMAS COATES
Phone
5152876428
Tax Period
2025-01-01 to 2025-12-31

CONSUMER CREDIT OF DES MOINES, founded in 1987, is a community nonprofit in the Human Services sector that reported $1.7M in total revenue in fiscal year 2025. Revenue grew 17% year-over-year, indicating healthy expansion. The organization ran a surplus of $460K, a strong 27% operating margin.

Mission

ASSIST AND EDUCATE CLIENTS IN DEVELOPING PLANS TO REPAY & REDUCE EXCESSIVE PERSONAL INDEBTEDNESS.

Program Service Accomplishments

Program 1
Expenses: $720,128 Revenue: $1,495,491

THE ORGANIZATION PROVIDES ASSISTANCE TO CONSUMERS SEEKING CREDIT COUNSELING, BUDGET AND FINANCIAL ADVICE, AND OFFERS A DEBT MANAGEMENT PROGRAM WHERE APPROPRIATE. THE ORGANIZATION FOLLOWS THE REQUIRED...

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THE ORGANIZATION PROVIDES ASSISTANCE TO CONSUMERS SEEKING CREDIT COUNSELING, BUDGET AND FINANCIAL ADVICE, AND OFFERS A DEBT MANAGEMENT PROGRAM WHERE APPROPRIATE. THE ORGANIZATION FOLLOWS THE REQUIRED CRITERIA FOR EXEMPTION UNDER INTERNAL REVENUE CODE SECTION 501(Q). DURING 2025, THE ORGANIZATION PROVIDED FREE BUDGET AND CREDIT COUNSELING TO OVER TWO THOUSAND INDIVIDUALS AND FAMILIES WITH APPROXIMATELY 876 ELECTING TO ENTER INTO A DEBT MANAGEMENT PLAN AGREEMENT WITH THE ORGANIZATION. DURING 2025, 301 INDIVIDUALS SUCCESSFULLY COMPLETED THEIR DEBT MANAGEMENT PLANS ADMINISTERED BY THE ORGANIZATION, PAYING OFF ALL THEIR UNSECURED DEBTS IN FULL.

Program 2
Revenue: $2,496

THE ORGANIZATION PROVIDES PRE-BANKRUPTCY COUNSELING TO INDIVIDUAL PARTICIPATING IN THE UNITED STATES TRUSTEE'S PROGRAM.THE ORGANIZATION IS AN APPROVED NONPROFIT BUDGET AND CREDIT COUNSELING AGENCY...

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THE ORGANIZATION PROVIDES PRE-BANKRUPTCY COUNSELING TO INDIVIDUAL PARTICIPATING IN THE UNITED STATES TRUSTEE'S PROGRAM.THE ORGANIZATION IS AN APPROVED NONPROFIT BUDGET AND CREDIT COUNSELING AGENCY, HAVING RECEIVED ITS INITIAL APPROVAL AS SUCH FROM THE U.S. DEPARTMENT OF JUSTICE, EXECUTIVE OFFICE FOR UNITED STATES TRUSTEES, IN 2006. IN 2025, THE ORGANIZATION CONDUCTED 99 PRE-BANKRUPTCY COUNSELING SESSIONS, AND THE ORGANIZATION WAIVED OR REDUCED THE ALLOWABLE STATUTORY FEES FOR PRE-BANKRUPTCY COUNSELING IN 23% OF ALL CASES DUE TO CLIENT'S LIMITED RESOURCES OR FINANCIAL HARDSHIP.THE ORGANIZATION ALSO PROVIDES POST-BANKRUPTCY DEBTOR EDUCATION.

Program 3
Expenses: $60,000

THE ORGANIZATION PRESENTS FREE EDUCATIONAL SEMINARS CONCERNING CREDIT COUNSELING, BUDGETING AND FINANCIAL PLANNING TO THE GENERAL PUBLIC THROUGHOUT THE YEAR.THE ORGANIZATION CONTINUED ITS LONG...

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THE ORGANIZATION PRESENTS FREE EDUCATIONAL SEMINARS CONCERNING CREDIT COUNSELING, BUDGETING AND FINANCIAL PLANNING TO THE GENERAL PUBLIC THROUGHOUT THE YEAR.THE ORGANIZATION CONTINUED ITS LONG HISTORY OF PROVIDING FREE EDUCATION PROGRAMS TO THE GENERAL PUBLIC DURING 2025. THE ORGANIZATION CONDUCTED IN-PERSON PRESENTATIONS ON VARIOUS CONSUMER CREDIT, BUDGETING AND PERSONAL FINANCE SUBJECTS TO NUMEROUS GROUPS.IN ADDITION, THE ORGANIZATION MAINTAINS A VAST ELECTRONIC EDUCATION LIBRARY ON ITS WEBSITE, WHERE INDIVIDUALS CAN ACCESS INFORMATIONAL MATERIALS COVERING TOPICS ADDRESSING PERSONAL FINANCE AND FINANCIAL LITERACY.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

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Financial Overview (2025)

Revenue Breakdown

Contributions & Grants $177,141
Program Service Revenue $1,497,987
Investment Income $39,708
Other Revenue $0
TOTAL REVENUE $1,714,836

Expense Breakdown

Grants Paid $0
Salaries & Benefits $733,112
Fundraising Expenses $0
Program Expenses $780,128
Other Expenses $521,351
TOTAL EXPENSES $1,254,463

Year-over-Year Comparison

2025 2024 Change
Revenue $1,714,836 $1,462,736 +0.2%
Expenses $1,254,463 $1,300,327 0.0%
Net Income $460,373 $162,409 +1.8%
Key Indicators
Grants to Organizations Grants to Individuals Lobbying Political Activity Foreign Activities Donor Advised Fund Schedule B Required
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Liquidity & Cash Position

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Governance

Voting Members
7
Independent Members
4
Employees
12
Volunteers
N/A

Governance Policies

Conflict of Interest Policy
Whistleblower Policy
Document Retention Policy

Special Practices & Reported Activities

Operated a School
Operated a Hospital
Provided First Class Travel
Reported Conflict of Interest
Reported Asset Diversion
Excess Benefit Transaction
Made Political Expenditures
Engaged in Lobbying
Operated Donor Advised Fund
Maintained Art Collections
Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers
4
$307,302
Total Directors
8
$307,302
Key Employees
0
$0
Highest Compensated
0
reported
Name Title Hours/Week Role Reportable Comp Other Comp Total
THOMAS COATES PRESIDENT 40.00
Officer Director
$75,235 $3,526 $78,761
LEE ANN COATES SECRETARY 5.00
Officer Director
$18,656 $0 $18,656
KATIE OCHANPAUGH TREASURER 32.00
Officer Director
$72,903 $22,556 $95,459
DAVID SHELLEDY CHAIRMAN 1.00
Director
$0 $0 $0
RICHARD PIATT DIRECTOR 1.00
Director
$0 $0 $0
MARK KIRKLAND DIRECTOR 1.00
Director
$0 $0 $0
LINDA JACOB DIRECTOR 1.00
Director
$0 $0 $0
LISA OHNEMUS EXECUTIVE DIRECTOR 30.00
Officer Director
$91,276 $23,150 $114,426
Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year Revenue Expenses Assets Net Income
2025 $1,714,836 $1,254,463 $3,004,053 $460,373
2024 No data No data No data No data
2023 $1,098,266 $1,298,532 $2,147,599 $-200,266
2022 $1,123,302 $1,296,170 $2,208,561 $-172,868
2021 $1,382,576 $1,376,068 $2,361,855 $6,508
2020 $1,621,873 $1,402,616 $2,214,596 $219,257
2019 $1,495,727 $1,429,458 $2,161,947 $66,269
2018 $1,416,434 $1,510,230 $2,032,304 $-93,796
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