NEIGHBORS CREDIT UNION (EIN 430496315) - Form 990 Financial Analysis & Trantor Score

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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year

1928

Legal Domicile

Principal Officer

JASON HEATH

Phone

3148925400

Tax Period

2023-01-01 to 2023-12-31

NEIGHBORS CREDIT UNION, founded in 1928, is a mid-sized nonprofit that reported $33.3M in total revenue in fiscal year 2023. Revenue grew 11% year-over-year, indicating healthy expansion. Expenses of $32.2M left a modest 3% surplus.

Mission

PROVIDING AWESOME MEMBER EXPERIENCES THROUGH INNOVATIVE PRODUCTS, SUPERIOR SERVICE AND TRUSTED ADVICE, WHILE STRENGTHENING OUR COMMUNITY WITH FINANCIAL EDUCATION. WE ARE DEDICATED TO THE SUCCESS OF OUR MEMBERS AND EMPLOYEES TO ENSURE WE ARE THE FINANCIAL INSTITUTION OF CHOICE.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

Financial Overview (2023)

Revenue Breakdown

Contributions & Grants $0

Program Service Revenue $31,494,657

Investment Income $1,658,797

Other Revenue $108,597

TOTAL REVENUE $33,262,051

Expense Breakdown

Grants Paid $12,000

Salaries & Benefits $12,336,166

Fundraising Expenses $0

Other Expenses $19,826,126

TOTAL EXPENSES $32,174,292

Year-over-Year Comparison

	2023	2022	Change
Revenue	$33,262,051	$29,916,201	+0.1%
Expenses	$32,174,292	$27,954,258	+0.2%
Net Income	$1,087,759	$1,961,943	-0.4%

Key Indicators

✗ Grants to Organizations ✓ Grants to Individuals ✗ Lobbying ✓ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✗ Schedule B Required

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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

Governance

Voting Members

Independent Members

Employees

168

Volunteers

Governance Policies

✓ Conflict of Interest Policy

✓ Whistleblower Policy

✗ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School

✗ Operated a Hospital

✗ Provided First Class Travel

✗ Reported Conflict of Interest

✗ Reported Asset Diversion

✗ Excess Benefit Transaction

✗ Made Political Expenditures

✗ Engaged in Lobbying

✗ Operated Donor Advised Fund

✗ Maintained Art Collections

✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers

$2,266,086

Total Directors

Key Employees

Highest Compensated

reported

Name	Title	Hours/Week	Role	Reportable Comp	Other Comp	Total
ANTHONY HARRIS	CHAIRMAN	5.00	Director	$0	$0	$0
KENNETH LEACH	VICE CHAIRMAN	5.00	Director	$0	$0	$0
JAMES HOBBS	SECRETARY/TREASURER	5.00	Director	$0	$0	$0
EUNICE BECKWITH	DIRECTOR	1.00	Director	$0	$0	$0
LEE VANDUSEN	DIRECTOR	1.00	Director	$0	$0	$0
CHERYL ANTHONY	DIRECTOR	1.00	Director	$0	$0	$0
ALFREDIA SMITH	DIRECTOR	1.00	Director	$0	$0	$0
TRAVIST WIGGINS	DIRECTOR	1.00	Director	$0	$0	$0
SHAWN WADE	DIRECTOR	1.00	Director	$0	$0	$0
WILLIAM WARREN	DIRECTOR	1.00	Director	$0	$0	$0
JASON HEATH	PRESIDENT/CEO	50.00	Officer	$481,020	$28,003	$509,023
ROSEANNE GRAMLING	CHIEF OPERATIONS OFFICER	50.00	Officer	$286,789	$15,944	$302,733
TRACY TAYLOR	CHIEF LENDING OFFICER	50.00	Officer	$229,215	$7,667	$236,882
MICHAEL ECONOMON	SENIOR VICE PRESIDENT-INFORMATION TECHNOLOGY	50.00	Officer	$221,786	$24,504	$246,290
KENDRA MARTIN	CHIEF MEMBER EXPERIENCE OFFICER	50.00	Officer	$185,105	$23,794	$208,899
DAVID WILHELM	CHIEF TEAM MEMBER EXPERIENCE OFFICER	50.00	Officer	$187,219	$33,386	$220,605
JANICE BENNETT	VICE PRESIDENT-FINANCE	50.00	Officer	$173,865	$28,359	$202,224
PAULA ANDERSON	SENIOR VICE PRESIDENT-MARKETING	50.00	Officer	$146,977	$28,527	$175,504
CARRIE HAWKINS	VICE PRESIDENT-BUSINESS INTELLIGENCE	50.00	Officer	$149,106	$14,820	$163,926
JESSICA BIRA	DIRECTOR-HUMAN RESOURCES	40.00	Highest	$127,645	$17,868	$145,513
WILL CARPENTER	VICE PRESIDENT-BRANCH EXPERIENCE	40.00	Highest	$126,210	$15,729	$141,939
ERIC TOMISER	VICE PRESIDENT-MORTGAGE	40.00	Highest	$122,699	$15,416	$138,115
LAURA PFEFFER	VICE PRESIDENT-PAYMENT OPERATIONS	40.00	Highest	$121,313	$23,310	$144,623
RICHARD DREILING	DIRECTOR-RISK MANAGEMENT	40.00	Highest	$120,832	$30,598	$151,430

Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year	Revenue	Expenses	Assets	Net Income
2024	No data	No data	No data	No data
2023	$33,262,051	$32,174,292	$491,100,540	$1,087,759
2022	$29,916,201	$27,954,258	$513,159,491	$1,961,943
2021	$27,872,419	$25,144,700	$492,514,911	$2,727,719
2020	$26,622,059	$26,550,966	$477,464,886	$71,093
2019	$28,438,014	$25,358,666	$403,704,469	$3,079,348
2018	$26,305,908	$24,249,712	$370,704,694	$2,056,196

NEIGHBORS CREDIT UNION