VOYCE

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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year

2006

Legal Domicile

Principal Officer

Marjorie Moore

Phone

3149188222

Tax Period

2024-01-01 to 2024-12-31

VOYCE, founded in 2006, is a community nonprofit that reported $1.0M in total revenue in fiscal year 2024. Revenue surged 29% from the prior year, signaling strong growth momentum.

Mission

Educate and empower persons and their families for quality living across the continuum of long-term care.

Program Service Accomplishments

Program 1

Expenses: $459,222 Revenue: $448,044

Ombudsman Services-Provides specially trained staff and volunteer ombudsman who provide advocacy, support and education to long-term residents and family members. The Program supports and advocates for quality of life for all residents to ensure adequate health services, treatment and care are provided. Ombudsmen educate residents about their rights and help mediate resolution of quality of care grievances and disputes by working with residents, family and facility health care staff and administrators. Education and training is provided to long-term care facility staff, licensed administrators and directors of nursing homes in an effort to increase knowledge regarding the needs of long-term care residents.

Program 2

Expenses: $247,761

Other services

Program 3

Expenses: $189,912 Revenue: $60,404

VOYCEconnect-Provides education and information services to individuals, families and caregivers needing long-term care. VOYCEconnect educates and provides resources on long-term care options and...

VOYCEconnect-Provides education and information services to individuals, families and caregivers needing long-term care. VOYCEconnect educates and provides resources on long-term care options and helps families cope with the costly and complicated process of securing long-term care services and placement. Additionally, VOYCEconnect provides community outreach and education to increase awareness of the Programs services and to reduce the challenges that individuals and families face when making important decisions about the health and well-being of individuals needing long-term care.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

Financial Overview (2024)

Revenue Breakdown

Contributions & Grants $958,844

Program Service Revenue $48,373

Investment Income $999

Other Revenue $331

TOTAL REVENUE $1,008,547

Expense Breakdown

Grants Paid $0

Salaries & Benefits $846,556

Fundraising Expenses $112,519

Program Expenses $896,895

Other Expenses $226,049

TOTAL EXPENSES $1,072,605

Year-over-Year Comparison

	2024	2023	Change
Revenue	$1,008,547	$779,311	+0.3%
Expenses	$1,072,605	$1,097,797	0.0%
Net Income	$-64,058	$-318,486	-0.8%

Key Indicators

✗ Grants to Organizations ✗ Grants to Individuals ✓ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✓ Schedule B Required

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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

Governance

Voting Members

Independent Members

Employees

Volunteers

Governance Policies

✗ Conflict of Interest Policy

✗ Whistleblower Policy

✗ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School

✗ Operated a Hospital

✗ Provided First Class Travel

✗ Reported Conflict of Interest

✗ Reported Asset Diversion

✗ Excess Benefit Transaction

✗ Made Political Expenditures

✓ Engaged in Lobbying

✗ Operated Donor Advised Fund

✗ Maintained Art Collections

✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers

$120,836

Total Directors

Key Employees

Highest Compensated

reported

Name	Title	Hours/Week	Role	Reportable Comp	Other Comp	Total
Marjorie Moore	Executive Dir.	40.00	Officer	$120,836	$0	$120,836
Lauree Peterson-Sakai	Director	4.00	Officer Director	$0	$0	$0
Elizabeth Sergel	Treasurer	2.00	Officer Director	$0	$0	$0
Carolyn Parmer	Secretary	4.00	Officer Director	$0	$0	$0
LaChrisa Crenshaw	Director	1.00	Director	$0	$0	$0
Vicente Estrada	Director	2.00	Director	$0	$0	$0
Nicolette Horning	Director	2.00	Director	$0	$0	$0
Brian G Quinn Esq	Director	1.00	Director	$0	$0	$0
Kevin Rhoades	Chairman	5.00	Director	$0	$0	$0
Jan Shelly	Director	4.00	Director	$0	$0	$0
Rodney White	Director	1.00	Director	$0	$0	$0
Kari Willett	Director	2.00	Director	$0	$0	$0
Pat Kung PhD	Director	4.00	Director	$0	$0	$0
Teri Wipfler	Director	2.00	Director	$0	$0	$0

Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year	Revenue	Expenses	Assets	Net Income
2024	$1,008,547	$1,072,605	$453,031	$-64,058
2023	$779,311	$1,097,797	$565,376	$-318,486
2022	$1,094,357	$1,030,570	$903,993	$63,787
2021	$970,610	$856,929	$751,766	$113,681
2020	$735,719	$707,075	$624,847	$28,644
2019	$577,899	$611,187	$602,017	$-33,288
2018	$616,343	$536,707	$607,953	$79,636