FIRSTLINK

EIN: 450419491 501(c)(3) Human Services

FARGO, ND

Total Revenue
$1,949,930
Total Expenses
$1,750,331
Total Assets
$1,586,011
Net Assets
$1,210,686
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Financial Vulnerability Assessment (Tuckman-Chang)

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Financial Trends

Organization Details

Formation Year
1990
Legal Domicile
ND
Principal Officer
JENNIFER ILLICH
Phone
7012936462
Tax Period
2023-01-01 to 2023-12-31

FIRSTLINK, founded in 1990, is a community nonprofit in the Human Services sector that reported $1.9M in total revenue in fiscal year 2023. Revenue surged 31% from the prior year, signaling strong growth momentum. Expenses of $1.8M left a modest 10% surplus.

Mission

FIRSTLINK IS YOUR LOCAL 24/7 AGENCY THAT SPECIALIZES IN SUICIDE SUPPORT SERVICES, VOLUNTEERISM, AND LINKING PEOPLE TO THOUSANDS OF COMMUNITY RESOURCES, INCLUDING BEHAVIORAL HEALTH AND ADDICTION.

Program Service Accomplishments

Program 1
Expenses: $1,597,884 Revenue: $1,774,436

FIRSTLINK ANSWERS THE 988 SUICIDE AND CRISIS PHONE LINES AND THE 211 INFORMATION AND REFERRAL HELPLINE. FIRSTLINK ALSO COLLABORATES WITH AGENCIES TO ANSWER THEIR PHONE LINES AFTER HOURS, ON WEEKENDS...

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FIRSTLINK ANSWERS THE 988 SUICIDE AND CRISIS PHONE LINES AND THE 211 INFORMATION AND REFERRAL HELPLINE. FIRSTLINK ALSO COLLABORATES WITH AGENCIES TO ANSWER THEIR PHONE LINES AFTER HOURS, ON WEEKENDS, AND ON HOLIDAYS. FIRSTLINK MAINTAINS A ROBUST COMMUNITY DIRECTORY, PROVIDES TRAINING TO COMMUNITY MEMBERS ON BEHAVIORAL HEALTH, AND PROVIDES A CARE AND SUPPORT PROGRAM. FIRSTLINK'S SERVICE AREA IS THE ENTIRE STATE OF NORTH DAKOTA AND 17 COUNTIES IN MINNESOTA.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

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Financial Overview (2023)

Revenue Breakdown

Contributions & Grants $187,196
Program Service Revenue $1,774,436
Investment Income $2,149
Other Revenue $-13,851
TOTAL REVENUE $1,949,930

Expense Breakdown

Grants Paid $0
Salaries & Benefits $1,271,597
Fundraising Expenses $9,378
Program Expenses $1,597,884
Other Expenses $478,734
TOTAL EXPENSES $1,750,331

Year-over-Year Comparison

2023 2022 Change
Revenue $1,949,930 $1,492,878 +0.3%
Expenses $1,750,331 $1,215,967 +0.4%
Net Income $199,599 $276,911 -0.3%
Key Indicators
✗ Grants to Organizations ✗ Grants to Individuals ✗ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✗ Schedule B Required
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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

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Governance

Voting Members
12
Independent Members
12
Employees
67
Volunteers
4

Governance Policies

✓ Conflict of Interest Policy
✓ Whistleblower Policy
✓ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School
✗ Operated a Hospital
✗ Provided First Class Travel
✗ Reported Conflict of Interest
✗ Reported Asset Diversion
✗ Excess Benefit Transaction
✗ Made Political Expenditures
✗ Engaged in Lobbying
✗ Operated Donor Advised Fund
✗ Maintained Art Collections
✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers
5
$83,525
Total Directors
13
$0
Key Employees
0
$0
Highest Compensated
0
reported
Name Title Hours/Week Role Reportable Comp Other Comp Total
HOLLIE MCCLEAN BOARD CHAIR & VICE CHAIR OF GOVERNANCE 1.00
Officer Director
$0 $0 $0
THOMAS TWETEN VICE CHAIR OF EXTERNAL 0.50
Officer Director
$0 $0 $0
KYLE VEUM VICE CHAIR OF INTERNAL 0.80
Officer Director
$0 $0 $0
TIMOTHY BRIGGEMAN GOVERNANCE DIRECTOR (FROM FEBRUARY) 0.30
Director
$0 $0 $0
SARAH AABERG GOVERNANCE DIRECTOR 0.30
Director
$0 $0 $0
ELIZABETH MEDD EXTERNAL DIRECTOR 0.50
Director
$0 $0 $0
DAVE LUND EXTERNAL DIRECTOR 0.50
Director
$0 $0 $0
BLAISE KAUTZMAN EXTERNAL DIRECTOR 0.50
Director
$0 $0 $0
KRISTI CLIFTON GOVERNANCE DIRECTOR 0.30
Director
$0 $0 $0
CHELSEY MATTER INTERNAL DIRECTOR (FROM FEBRUARY) 0.50
Director
$0 $0 $0
DARREN SCHMIDT INTERNAL DIRECTOR (FROM FEBRUARY) 0.50
Director
$0 $0 $0
DEAN HAALAND GOVERNANCE DIRECTOR (UNTIL FEBRUARY) 0.30
Director
$0 $0 $0
CHRISTINE CLUB BOARD CHAIR & VICE CHAIR OF GOVERNANCE (UNTIL FEBR 1.00
Officer Director
$0 $0 $0
JENNIFER ILLICH EXECUTIVE DIRECTOR 45.00
Officer
$81,162 $2,363 $83,525
Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year Revenue Expenses Assets Net Income
2025 No data No data No data No data
2024 No data No data No data No data
2023 $1,949,930 $1,750,331 $1,586,011 $199,599
2022 $1,492,878 $1,215,967 $1,364,461 $276,911
2021 $1,002,523 $1,126,077 $775,774 $-123,554
2020 $1,057,223 $969,257 $897,489 $87,966
2019 $853,865 $918,029 $800,504 $-64,164
2018 $1,106,738 $873,740 $858,118 $232,998
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