HUMAN SERVICE AGENCY

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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year

1961

Legal Domicile

Principal Officer

KARI JOHNSTON

Phone

6058860123

Tax Period

2024-07-01 to 2025-06-30

HUMAN SERVICE AGENCY, founded in 1961, is a mid-sized nonprofit in the Human Services sector that reported $17.4M in total revenue in fiscal year 2024. Revenue decreased 9% compared to the prior year. Expenses of $15.7M left a modest 9% surplus.

Mission

TO OPERATE A FACILITY TO MEET AND SERVE HUMAN SOCIAL, EMOTIONAL, EDUCATIONAL AND ECONOMICAL NEEDS BY MEANS OF DIAGNOSTICS, EVALUATION AND TREATMENT OF MENTAL AND EMOTIONAL DISTURBANCES OR ILLNESSES.

Program Service Accomplishments

Program 1

Expenses: $6,197,384 Revenue: $904,126

BEHAVIORAL HEALTH CENTER PROVIDING MENTAL HEALTH COUNSELING, DRUG/ALCOHOL COUNSELING AND REHABILITATION SERVICES BENEFITING APPROXIMATELY 2,302 PERSONS.

Program 2

Expenses: $8,383,885 Revenue: $1,047,806

COMMUNITY SERVICE PROVIDER FOR SERVICES TO THE DEVELOPMENTALLY DISABLED THROUGH WORK TRAINING PROGRAMS AND GROUP HOUSING TO APPROXIMATELY 144 PERSONS.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

Financial Overview (2024)

Revenue Breakdown

Contributions & Grants $13,905,935

Program Service Revenue $1,951,932

Investment Income $668,182

Other Revenue $832,080

TOTAL REVENUE $17,358,129

Expense Breakdown

Grants Paid $0

Salaries & Benefits $12,889,155

Fundraising Expenses $0

Program Expenses $14,581,269

Other Expenses $2,826,680

TOTAL EXPENSES $15,715,835

Year-over-Year Comparison

	2024	2023	Change
Revenue	$17,358,129	$19,127,427	-0.1%
Expenses	$15,715,835	$14,048,144	+0.1%
Net Income	$1,642,294	$5,079,283	-0.7%

Key Indicators

✗ Grants to Organizations ✗ Grants to Individuals ✗ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✓ Schedule B Required

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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

Governance

Voting Members

Independent Members

Employees

265

Volunteers

Governance Policies

✗ Conflict of Interest Policy

✗ Whistleblower Policy

✗ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School

✗ Operated a Hospital

✗ Provided First Class Travel

✗ Reported Conflict of Interest

✗ Reported Asset Diversion

✗ Excess Benefit Transaction

✗ Made Political Expenditures

✗ Engaged in Lobbying

✗ Operated Donor Advised Fund

✗ Maintained Art Collections

✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers

$361,837

Total Directors

Key Employees

Highest Compensated

reported

Name	Title	Hours/Week	Role	Reportable Comp	Other Comp	Total
KARI JOHNSTON	EXECUTIVE DI	40.00	Officer	$143,594	$3,519	$147,113
JODIE MAROTZ	COO	40.00	Officer	$93,995	$13,712	$107,707
MICHELLE SPIES	CFO	40.00	Officer	$85,407	$21,610	$107,017
SCOTT OLSON	CHAIR	1.00	Officer Director	$0	$0	$0
SCOTT GLOE	VICE CHAIR	1.00	Officer Director	$0	$0	$0
LORENZO APPLE	TREASURER	1.00	Officer Director	$0	$0	$0
KARNA ZIEMER	BOARD MEMBER	1.00	Director	$0	$0	$0
CAMMIE MENGWASSER	BOARD MEMBER	1.00	Director	$0	$0	$0
CECE SOUCY	BOARD MEMBER	1.00	Director	$0	$0	$0
RYAN BEAUCHAMP	BOARD MEMBER	1.00	Director	$0	$0	$0
PAM LUECKE	BOARD MEMBER	1.00	Director	$0	$0	$0
MATT ROBY	BOARD MEMBER	1.00	Director	$0	$0	$0

Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year	Revenue	Expenses	Assets	Net Income
2025	$17,358,129	$15,715,835	$20,288,517	$1,642,294
2024	$19,127,427	$14,048,144	$19,263,024	$5,079,283
2023	$16,346,172	$12,375,413	$15,584,760	$3,970,759
2022	$13,761,129	$12,189,047	$13,335,518	$1,572,082
2021	$12,997,694	$10,784,425	$10,308,838	$2,213,269
2020	$11,198,783	$10,616,673	$8,158,702	$582,110
2019	$10,668,231	$10,333,667	$6,118,352	$334,564