CRISIS TEXT LINE INC (EIN 465039599) - Form 990 Financial Analysis & Trantor Score

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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year

2012

Legal Domicile

Principal Officer

DANIELLE ADEST

Phone

3322304008

Tax Period

2024-01-01 to 2024-12-31

CRISIS TEXT LINE INC, founded in 2012, is a mid-sized nonprofit in the Mental Health sector that reported $45.4M in total revenue in fiscal year 2024. Revenue surged 40% from the prior year, signaling strong growth momentum. The organization ran a surplus of $10.5M, a strong 23% operating margin.

Mission

FREE, 24/7 HIGH-QUALITY TEXT-BASED MENTAL HEALTH SUPPORT & CRISIS INTERVENTION

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

Financial Overview (2024)

Revenue Breakdown

Contributions & Grants $40,475,301

Program Service Revenue $4,079,566

Investment Income $802,965

Other Revenue $0

TOTAL REVENUE $45,357,832

Expense Breakdown

Grants Paid $52,000

Salaries & Benefits $28,789,889

Fundraising Expenses $2,628,353

Program Expenses $27,174,615

Other Expenses $6,005,286

TOTAL EXPENSES $34,847,175

Year-over-Year Comparison

	2024	2023	Change
Revenue	$45,357,832	$32,319,583	+0.4%
Expenses	$34,847,175	$35,615,762	0.0%
Net Income	$10,510,657	$-3,296,179	-4.2%

Key Indicators

✗ Grants to Organizations ✗ Grants to Individuals ✓ Lobbying ✗ Political Activity ✓ Foreign Activities ✗ Donor Advised Fund ✓ Schedule B Required

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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

Governance

Voting Members

Independent Members

Employees

261

Volunteers

15000

Governance Policies

✓ Conflict of Interest Policy

✓ Whistleblower Policy

✓ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School

✗ Operated a Hospital

✗ Provided First Class Travel

✗ Reported Conflict of Interest

✗ Reported Asset Diversion

✗ Excess Benefit Transaction

✗ Made Political Expenditures

✓ Engaged in Lobbying

✗ Operated Donor Advised Fund

✗ Maintained Art Collections

✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers

$1,025,787

Total Directors

$405,557

Key Employees

$275,531

Highest Compensated

reported

Name	Title	Hours/Week	Role	Reportable Comp	Other Comp	Total
DENA TRUJILLO	CHIEF EXECUTIVE OFFICER	50.00	Officer Director	$352,333	$53,224	$405,557
HARRY BRANDLER	PRESIDENT	0.50	Officer Director	$0	$0	$0
ROB STAVIS	TREASURER	0.50	Officer Director	$0	$0	$0
LISA FETTERMAN	DIRECTOR	0.50	Director	$0	$0	$0
DR ANDREA HORVATH MARQUES	DIRECTOR	0.50	Director	$0	$0	$0
DR ANDRES MONROY-HERNANDEZ	DIRECTOR	0.50	Director	$0	$0	$0
RAMY SHWEIKY	DIRECTOR	0.50	Director	$0	$0	$0
KIM VU	DIRECTOR	0.50	Director	$0	$0	$0
SHAWN RODRIGUEZ	SECRETARY & GENERAL COUNSEL	50.00	Officer	$226,193	$49,819	$276,012
DANIELLE ADEST	CHIEF FINANCIAL OFFICER	50.00	Officer	$307,137	$37,081	$344,218
CESAR BOCANEGRA	CHIEF OPERATING OFFICER (UNTIL 08/2024)	50.00	Key Emp	$250,572	$24,959	$275,531
MATTHEW VANDERZEE	CHIEF TECHNOLOGY OFFICER	50.00	Highest	$353,291	$38,241	$391,532
SHAIRI TURNER-DAVIS	CHIEF HEALTH OFFICER	50.00	Highest	$325,802	$9,722	$335,524
MISHKA PITTER-ARMAND	CHIEF MARKETING OFFICER	50.00	Highest	$293,057	$36,686	$329,743
MARGARET MEAGHER	CHIEF IMPACT OFFICER	50.00	Highest	$266,223	$22,283	$288,506
CHRISTOPHER PEARSALL	CHIEF OF STAFF	50.00	Highest	$208,624	$15,537	$224,161

Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year	Revenue	Expenses	Assets	Net Income
2025	No data	No data	No data	No data
2024	$45,357,832	$34,847,175	$36,300,859	$10,510,657
2023	$32,319,583	$35,615,762	$18,030,062	$-3,296,179
2022	$15,474,145	$34,725,121	$23,223,313	$-19,250,976
2021	$9,895,767	$31,787,434	$43,318,384	$-21,891,667
2021	$9,895,767	$31,787,434	$43,318,384	$-21,891,667
2020	$49,580,169	$25,059,586	$63,932,921	$24,520,583
2019	$17,727,853	$15,484,617	$39,415,758	$2,243,236
2018	$27,137,174	$12,229,626	$36,378,307	$14,907,548
2016	$29,570,714	$6,029,663	$28,327,379	$23,541,051

CRISIS TEXT LINE INC