Working Credit NFP

EIN: 472614811 501(c)(3) Human Services

Chicago, IL

Total Revenue
$2,141,525
Total Expenses
$2,424,670
Total Assets
$3,015,850
Net Assets
$2,816,692
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Financial Trends

Organization Details

Formation Year
2014
Legal Domicile
IL
Principal Officer
Jacqueline Scott
Phone
7732750900
Tax Period
2025-01-01 to 2025-12-31

Working Credit NFP, founded in 2014, is a community nonprofit in the Human Services sector that reported $2.1M in total revenue in fiscal year 2025. Revenue fell 51% from the prior year — a significant decline worth monitoring. Expenses of $2.4M exceeded revenue, resulting in a 13% operating deficit.

Mission

We partner with individuals and communities to interrupt structural racism by providing credit building education, one-on-one counseling, and access to the products needed to thrive financially.

Program Service Accomplishments

Program 1
Expenses: $1,837,605 Revenue: $309,645

The road to good credit is shorter than many think. People do not have to be wealthy to have a good credit score, but they do have to know the rules of the credit scoring system and adopt concrete...

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The road to good credit is shorter than many think. People do not have to be wealthy to have a good credit score, but they do have to know the rules of the credit scoring system and adopt concrete strategies to establish and sustain creditworthiness. Enter Working Credit: our program aims to scale credit building, particularly among people of color, as a strategy for achieving financial resilience in the near term, and expanding access to economic and social opportunities in the longer term. We do this by helping participants acquire the upfront knowledge, affordable products, and ongoing support they need to achieve and sustain prime credit scores and to establish a safety net of at least $1,000 in available credit. Working Credits one-of-a-kind credit building program is comprised of two parts:1.Credit Building Workshops. Working Credit offers a signature virtual and in-person 45-minute workshop that provides baseline information on the credit scoring system, including the high cost of having poor or no credit, the fundamental rules of credit scoring, simple and straightforward strategies to establish and/or build a strong score, and scams to avoid like predatory credit repair. 2.One-on-One Credit Building Counseling and Coaching for 12 Months. Working Credits one-on-one, personalized, credit building counseling starts with a 60-minute, in-depth and confidential session during which Working Credit counselors and participants:a.Complete a baseline financial profile that encompasses a detailed personal/household budget reflecting the participants current reality and focusing on their unique goals; b.Pull and review a soft inquiry version of the participants credit report (soft inquiries do not impact consumers credit scores) to make sure the information is accurate and that participants understand its content and what may be affecting their score (if any), and identify barriers and solutions for improving their situation based on their goals; and c.Develop a personalized Credit Action Plan that serves as a detailed roadmap informed by the participants goals. Those who complete the first counseling session have unlimited access to, and receive unlimited help from, their Working Credit counselor for 12 months. Regardless of how many or how few additional sessions participants request, our counselors pull each persons credit reports and credit scores at 6 and 12 months after that first meeting. They then share with them a personalized report that explains what changed, why, and what the participant can do to continue building credit and make the most of new and improved scores. In addition to being credit building subject matter experts, Working Credits counselors and coaches can and do support participants on a range of financial topics. These include but are not limited to:Managing credit card, medical, student loan, collections, and other debtNavigating student aid and post-secondary education financing resourcesRefinancing high interest vehicle loansCancelling contracts, when possible, for predatory credit/debt servicesFiling for bankruptcyHandling judgments, garnishments, and tax liensNavigating credit and divorceRenting or purchasing a home (knowing your rights and options)Applying for tax credits (e.g., EITC) and other benefitsAs we have expanded our capacity to reach people in different contexts, our relational model is evidence-based and scalable. Provided remotely and with a robust backend platform to manage participants and partners, our services can be offered as a standalone program, or layered in as a complement to an existing initiative so that we and our partners can focus on what we each do bestand together better support our mutual participants. Working Credits goal is not just to convey information, but to transform that information into actionable knowledge and sustained impact that improves participants financial circumstances and interrupts barriers to goal achievement caused by structural racism in the credit system.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

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Financial Overview (2025)

Revenue Breakdown

Contributions & Grants $1,778,074
Program Service Revenue $309,645
Investment Income $53,806
Other Revenue $0
TOTAL REVENUE $2,141,525

Expense Breakdown

Grants Paid $0
Salaries & Benefits $1,894,347
Fundraising Expenses $238,921
Program Expenses $1,837,605
Other Expenses $530,323
TOTAL EXPENSES $2,424,670

Year-over-Year Comparison

2025 2024 Change
Revenue $2,141,525 $4,359,994 -0.5%
Expenses $2,424,670 $1,985,948 +0.2%
Net Income $-283,145 $2,374,046 -1.1%
Key Indicators
Grants to Organizations Grants to Individuals Lobbying Political Activity Foreign Activities Donor Advised Fund Schedule B Required
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Governance

Voting Members
11
Independent Members
10
Employees
20
Volunteers
10

Governance Policies

Conflict of Interest Policy
Whistleblower Policy
Document Retention Policy

Special Practices & Reported Activities

Operated a School
Operated a Hospital
Provided First Class Travel
Reported Conflict of Interest
Reported Asset Diversion
Excess Benefit Transaction
Made Political Expenditures
Engaged in Lobbying
Operated Donor Advised Fund
Maintained Art Collections
Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers
7
$420,293
Total Directors
11
$72,024
Key Employees
0
$0
Highest Compensated
0
reported
Name Title Hours/Week Role Reportable Comp Other Comp Total
Sarah Chenven Frmr CEO 40.00
Officer
$129,585 $0 $129,585
Kristin Schell Interim Co-CEO 40.00
Officer
$109,342 $0 $109,342
Morgan Spears Interim Co-CEO 40.00
Officer
$109,342 $0 $109,342
Ricki Lowitz Founder/Advisor 40.00
Officer Director
$72,024 $0 $72,024
Jacqueline Scott President 2.00
Officer Director
$0 $0 $0
Ellen Meade Director 2.00
Director
$0 $0 $0
Kim Allman Secretary 2.00
Officer Director
$0 $0 $0
Gary Kash Director 2.00
Director
$0 $0 $0
Kant Desai Treasurer 2.00
Officer Director
$0 $0 $0
Colette Labrador Director 2.00
Director
$0 $0 $0
Valerie Rivera Director 2.00
Director
$0 $0 $0
Diana Elliott Director 2.00
Director
$0 $0 $0
Vanessa Messan Director 2.00
Director
$0 $0 $0
Annyelica Diaz Director 2.00
Director
$0 $0 $0
Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year Revenue Expenses Assets Net Income
2025 $2,141,525 $2,424,670 $3,015,850 $-283,145
2024 $4,359,994 $1,985,948 $3,198,962 $2,374,046
2023 $2,073,323 $1,898,580 $847,051 $174,743
2022 $773,930 $1,436,525 $623,957 $-662,595
2021 $1,081,152 $822,541 $1,342,543 $258,611
2020 $822,320 $877,906 $971,219 $-55,586
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