THE PATIENT HELPLINE FOUNDATION INC

EIN: 475016851 501(c)(3) Health Care

RESTON, VA

Total Revenue
$934,152
Total Expenses
$1,035,124
Total Assets
$34,935
Net Assets
$-863,404
🔒

Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

Sign in with your work email to view Tuckman-Chang indicators

Sign In — Free (10 views/day)

Financial Trends

Organization Details

Formation Year
2015
Legal Domicile
VA
Principal Officer
TERESSA WILCOX
Phone
2027501186
Tax Period
2023-01-01 to 2023-12-31

THE PATIENT HELPLINE FOUNDATION INC, founded in 2015, is a small nonprofit in the Health Care sector that reported $934K in total revenue in fiscal year 2023. Expenses of $1.0M exceeded revenue, resulting in a 11% operating deficit.

Mission

THE PATIENT HELPLINE IS DEDICATED TO EMPOWERING PATIENTS AND CAREGIVERS BY PROVIDING CLEAR GUIDANCE, COMPASSIONATE SUPPORT, AND ESSENTIAL RESOURCES TO NAVIGATE THE COMPLEXITIES OF HEALTHCARE. OUR MISSION IS TO REDUCE BARRIERS TO CARE, OFFERING PERSONALIZED ASSISTANCE ON ISSUES LIKE INSURANCE COVERAGE, TREATMENT ACCESS, MEDICAL TRANSPORTATION, AND CAREGIVER SUPPORT. WE BELIEVE EVERY PATIENT DESERVES TO BE INFORMED, SUPPORTED, AND EQUIPPED TO MAKE CONFIDENT HEALTHCARE DECISIONS. THROUGH DEDICATED ADVOCACY AND RESOURCE NAVIGATION, WE STRIVE TO IMPROVE HEALTH OUTCOMES AND ENSURE THAT ALL PATIENTS HAVE ACCESS TO THE CARE THEY NEED.

Program Service Accomplishments

Program 1
Expenses: $237,477

THE PATIENT HELPLINE IS A VITAL RESOURCE OFFERING DIRECT SUPPORT TO PATIENTS NAVIGATING COMPLEX HEALTHCARE CHALLENGES. DESIGNED TO ASSIST INDIVIDUALS AND FAMILIES FACING BARRIERS TO CARE, THE...

Read more

THE PATIENT HELPLINE IS A VITAL RESOURCE OFFERING DIRECT SUPPORT TO PATIENTS NAVIGATING COMPLEX HEALTHCARE CHALLENGES. DESIGNED TO ASSIST INDIVIDUALS AND FAMILIES FACING BARRIERS TO CARE, THE HELPLINE PROVIDES FREE GUIDANCE ON ISSUES SUCH AS INSURANCE COVERAGE, TREATMENT ACCESS, MEDICAL TRANSPORTATION, AND CAREGIVING RESOURCES. STAFFED BY TRAINED NAVIGATORS AND ADVOCATES, THE HELPLINE EMPOWERS PATIENTS WITH THE INFORMATION AND ASSISTANCE THEY NEED TO MAKE INFORMED HEALTHCARE DECISIONS. THIS PROGRAM CONNECTS PATIENTS TO A NETWORK OF RESOURCES, HELPING THEM OVERCOME FINANCIAL, LOGISTICAL, AND BUREAUCRATIC OBSTACLES. BY ADDRESSING SPECIFIC NEEDS ON A CASE-BY-CASE BASIS, THE PATIENT HELPLINE IMPROVES HEALTHCARE ACCESS AND REDUCES DELAYS IN RECEIVING ESSENTIAL TREATMENTS. THE HELPLINE'S SERVICES ARE FURTHER AMPLIFIED BY COMMUNITY PARTNERSHIPS AND EDUCATIONAL INITIATIVES, ENSURING A BROAD REACH AND IMPACTFUL SUPPORT FOR THOSE MOST IN NEED.

Program 2
Expenses: $428,757

THE PATIENT LEARNING CENTER IS DEDICATED TO EMPOWERING PATIENTS WITH THE KNOWLEDGE AND SKILLS NEEDED TO NAVIGATE THEIR HEALTHCARE JOURNEYS WITH CONFIDENCE. THROUGH AN ARRAY OF EDUCATIONAL RESOURCES...

Read more

THE PATIENT LEARNING CENTER IS DEDICATED TO EMPOWERING PATIENTS WITH THE KNOWLEDGE AND SKILLS NEEDED TO NAVIGATE THEIR HEALTHCARE JOURNEYS WITH CONFIDENCE. THROUGH AN ARRAY OF EDUCATIONAL RESOURCES AND TRAINING PROGRAMS, THE LEARNING CENTER ENABLES PATIENTS AND CAREGIVERS TO BECOME EFFECTIVE ADVOCATES FOR THEIR OWN HEALTH. KEY COMPONENTS INCLUDE THE SELF-ADVOCACY MASTERCLASS, A COMPREHENSIVE COURSE THAT TRAINS PATIENTS IN ESSENTIAL HEALTHCARE NAVIGATION SKILLS, FROM UNDERSTANDING THEIR INSURANCE POLICY TO EFFECTIVELY COMMUNICATING WITH THEIR DOCTORS. THIS INTERACTIVE PROGRAM HAS HELPED HUNDREDS OF PATIENTS DEVELOP THE TOOLS THEY NEED TO ACTIVELY ENGAGE IN THEIR HEALTHCARE. ADDITIONALLY, OUR NAVIGATION RESOURCES PROVIDE PRACTICAL GUIDANCE ON MANAGING INSURANCE, TREATMENT OPTIONS, AND CARE COORDINATION, OFFERING PATIENTS A CLEAR PATH TO UNDERSTANDING AND ACCESSING THEIR CARE. THE LEARNING CENTER ALSO OFFERS PATIENT ACCELERATORS, SPECIALIZED MODULES THAT EQUIP PATIENTS TO COMMUNICATE MORE EFFECTIVELY WITH THEIR DOCTORS AND MAKE INFORMED DECISIONS ABOUT THEIR TREATMENT OPTIONS. BY ENHANCING PATIENT-PROVIDER COMMUNICATION, THE ACCELERATORS EMPOWER PATIENTS TO PLAY AN ACTIVE ROLE IN THEIR HEALTHCARE, FOSTERING MORE PERSONALIZED AND EFFECTIVE CARE EXPERIENCES. TOGETHER, THESE PROGRAMS BUILD A COMPREHENSIVE SUPPORT SYSTEM THAT ELEVATES PATIENT VOICES AND STRENGTHENS THEIR ABILITY TO NAVIGATE THE HEALTHCARE SYSTEM.

Program 3
Expenses: $80,436

THE PATIENTS RISING DISPATCH PROGRAM FOR LOW-VISION PATIENTS PROVIDES ESSENTIAL TRANSPORTATION BOOKING SERVICES FOR INDIVIDUALS FACING VISION CHALLENGES, ENSURING THEY HAVE RELIABLE ACCESS TO MEDICAL...

Read more

THE PATIENTS RISING DISPATCH PROGRAM FOR LOW-VISION PATIENTS PROVIDES ESSENTIAL TRANSPORTATION BOOKING SERVICES FOR INDIVIDUALS FACING VISION CHALLENGES, ENSURING THEY HAVE RELIABLE ACCESS TO MEDICAL APPOINTMENTS AND OTHER CRITICAL HEALTHCARE SERVICES. RECOGNIZING THAT LOW-VISION PATIENTS OFTEN FACE UNIQUE MOBILITY BARRIERS, THIS PROGRAM OFFERS A DEDICATED SUPPORT SYSTEM TO REDUCE TRANSPORTATION OBSTACLES AND IMPROVE OVERALL HEALTHCARE ACCESSIBILITY. THROUGH THIS PROGRAM, PATIENTS RISING COORDINATES WITH A NETWORK OF TRANSPORTATION PROVIDERS TO BOOK RIDES ON BEHALF OF PATIENTS, MANAGING THE LOGISTICS FROM START TO FINISH. EACH RIDE IS TAILORED TO ACCOMMODATE THE SPECIFIC NEEDS OF LOW-VISION PATIENTS, OFFERING DOOR-TO-DOOR SERVICE TO ENSURE THEIR SAFETY AND EASE OF TRAVEL. THE DISPATCH PROGRAM GOES BEYOND TRANSPORTATION SUPPORT BY PROVIDING EACH PATIENT WITH A PERSONALIZED SERVICE EXPERIENCE, OFFERING REMINDERS AND ADDITIONAL RESOURCES TO HELP THEM STAY CONNECTED TO THEIR HEALTHCARE. BY REDUCING ONE OF THE MAJOR BARRIERS TO TIMELY MEDICAL CARE, THIS PROGRAM EMPOWERS LOW-VISION PATIENTS TO MAINTAIN THEIR HEALTH AND INDEPENDENCE, DIRECTLY ADDRESSING THE ACCESSIBILITY NEEDS OF THIS UNDERSERVED COMMUNITY.

🔒

Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

Sign in to view Trantor Score and financial metrics

Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

Sign In — Free (10 views/day)

Financial Overview (2023)

Revenue Breakdown

Contributions & Grants $931,951
Program Service Revenue $0
Investment Income $0
Other Revenue $2,201
TOTAL REVENUE $934,152

Expense Breakdown

Grants Paid $0
Salaries & Benefits $499,617
Fundraising Expenses $85,801
Program Expenses $746,670
Other Expenses $535,507
TOTAL EXPENSES $1,035,124

Year-over-Year Comparison

2023 2022 Change
Revenue $934,152 $872,251 +0.1%
Expenses $1,035,124 $1,551,923 -0.3%
Net Income $-100,972 $-679,672 -0.9%
Key Indicators
Grants to Organizations Grants to Individuals Lobbying Political Activity Foreign Activities Donor Advised Fund Schedule B Required
🔒

Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

Sign in to view all financial metrics

Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

Sign In

Governance

Voting Members
7
Independent Members
6
Employees
9
Volunteers
12

Governance Policies

Conflict of Interest Policy
Whistleblower Policy
Document Retention Policy

Special Practices & Reported Activities

Operated a School
Operated a Hospital
Provided First Class Travel
Reported Conflict of Interest
Reported Asset Diversion
Excess Benefit Transaction
Made Political Expenditures
Engaged in Lobbying
Operated Donor Advised Fund
Maintained Art Collections
Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers
3
$226,600
Total Directors
7
$226,600
Key Employees
0
$0
Highest Compensated
1
reported
Name Title Hours/Week Role Reportable Comp Other Comp Total
JOHN KABATECK PRESIDENT 5.00
Officer Director
$0 $0 $0
DARLA S BELL SECRETARY 5.00
Officer Director
$0 $0 $0
TERESSA WILCOX CHIEF MISSIO 30.00
Officer Director
$110,000 $6,600 $226,600
DAVID COOK DIRECTOR 5.00
Director
$0 $0 $0
ROBERT GOLDBERG DIRECTOR 5.00
Director
$0 $0 $0
JEFFREY OLDHAM DIRECTOR 5.00
Director
$0 $0 $0
JONATHAN WILCOX DIRECTOR 5.00
Director
$0 $0 $0
JOSEPH D KEENAN CHIEF DIGITA 40.00
Highest
$85,000 $36,322 $206,322
Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year Revenue Expenses Assets Net Income
2024 No data No data No data No data
2023 $934,152 $1,035,124 $34,935 $-100,972
2022 $872,251 $1,551,923 $87,815 $-679,672
2021 $993,326 $903,886 $529,961 $89,440
2020 $707,707 $890,191 $26,200 $-182,484
2019 $663,562 $657,648 $27,697 $5,914
2018 $657,697 $715,623 $20,843 $-57,926
Explore More Nonprofits
Top 100 Nonprofits in Virginia Largest U.S. Nonprofits Best Rated Nonprofits Most Efficient Nonprofits

Compare THE PATIENT HELPLINE FOUNDATION INC with other nonprofits in Virginia and across the country.