VIABILITY INC

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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year

1975

Legal Domicile

Principal Officer

COLLEEN HOLMES

Phone

4137815359

Tax Period

2024-07-01 to 2025-06-30

VIABILITY INC, founded in 1975, is a mid-sized nonprofit in the Employment sector that reported $44.8M in total revenue in fiscal year 2024. Revenue grew 11% year-over-year, indicating healthy expansion. Expenses of $38.5M left a modest 14% surplus.

Mission

VIABILITY'S MISSION IS TO BUILD A WORLD IN WHICH INDIVIDUALS WITH DISABILITIES AND OTHER DISADVANTAGES REALIZE ACCEPTANCE, INCLUSION, AND ACCESS.

Program Service Accomplishments

Program 1

Expenses: $7,709,104 Revenue: $8,735,533

SUPPORTIVE LIVING SERVICES - VIABILITY, INC. OFFERS SEVERAL MODELS OF LIVING SUPPORTS FOR ADULTS WITH DISABILITIES TO LIVE SAFELY AND FULLY WITH DIGNITY, GREATER INDEPENDENCE, CHOICES AND ACCESS TO PARTICIPATE AS MEMBERS OF THEIR COMMUNITIES. OPTIONS INCLUDE ADULT FAMILY CARE, RESIDENTIAL AND OTHER SUPPORTIVE LIVING SERVICES WHERE INDIVIDUALS CAN LIVE IN THEIR OWN APARTMENTS WITH 24-HOUR SUPPORTS, OR WITH HOST FAMILIES. THE INDIVIDUAL IS AT THE CENTER OF SERVICES DEVELOPMENT, PLANS, AND GOALS FOR DEVELOPING THEIR SKILLS AND ACCESSING OPPORTUNITIES. AS WITH ALL VIABILITY SERVICES, WE STRIVE TO HONOR THE FULL DIMENSIONS OF EACH INDIVIDUAL'S IDENTITY AND FIND WAYS TO OVERCOME COMMON AND UNIQUE BARRIERS, WHICH THEY MAY ENCOUNTER.

Program 2

Expenses: $9,300,321 Revenue: $10,761,888

EMPLOYMENT SERVICES - VIABILITY, INC. OFFERS A RANGE OF EMPLOYMENT AND PRE-EMPLOYMENT SERVICES, WHICH PROVIDE AVENUES FOR TEENS AND ADULTS WITH DISABILITIES OR DISADVANTAGES TO EXPLORE AND EXPERIENCE WORK OPPORTUNITIES, AND TO ACHIEVE PURPOSE AND SUCCESS IN THEIR WORK PURSUITS AS CONTRIBUTING MEMBERS OF THE WORKFORCE AND THEIR COMMUNITIES. OUR SERVICES INCLUDE VOCATIONAL TRAINING; JOB READINESS SKILL-BUILDING; ASSESSMENTS; JOB TRAINING, MATCHING, AND JOB PLACEMENT; ON THE JOB COACHING SUPPORT; AND INDEPENDENT AND COMPETITIVE EMPLOYMENT OPPORTUNITIES. WE ALSO WORK WITH 500+ EMPLOYMENT SITES AS PARTNERS IN MAKING THEIR WORKPLACES MORE INCLUSIVE, AND ACCESSIBLE. USING INNOVATIVE AND INDIVIDUALIZED TRAINING TOOLS AND APPROACHES, VIABILITY CELEBRATES OVER 3,000 INDIVIDUALS IN ACHIEVING EMPLOYMENT ANNUALLY, IN EARNING MONEY, HELPING TO SUPPORT THEIR FAMILIES, AND PROVIDING EMPLOYERS WITH A WILLING AND ABLE WORKFORCE. OUR EMPLOYMENT SERVICES ARE CARF ACCREDITED.

Program 3

Expenses: $12,648,376 Revenue: $19,871,332

COMMUNITY ENGAGEMENT SERVICES - VIABILITY, INC. SERVES ADULTS WITH DISABILITIES OR DISADVANTAGES IN PSYCHO-SOCIAL CLUBHOUSE MODEL PROGRAMS, DAY HABILITATION PROGRAMS AND COMMUNITY-BASED DAY SERVICES. EACH PROGRAM MODEL SERVES TO BREAK DOWN THE WALLS OF STIGMA, AND BARRIERS TO ACCESS BY PROVIDING OPPORTUNITIES FOR PROGRAM MEMBERS TO BUILD SKILLS, PURSUE INTERESTS AND EDUCATION, SOCIALIZE, AND CONTRIBUTE THEIR SKILLS AND TALENTS WITHIN THEIR PROGRAM AND THEIR COMMUNITIES. GUIDED BY WHAT OUR PROGRAM MEMBERS IDENTFIY AS THEIR OWN INTERESTS, PREFERENCES, AND GOALS, WE DEVELOP CUSTOMIZED PLANS AND OPPORTUNITIES RANGING FROM SOFT SKILLS TO MONEY MANAGEMENT TO APPLYING FOR COLLEGE TO VOLUNTEERING TO HEALTH AND WELLNESS. OUR MEMBERS GROW COMMUNITY GARDENS FOR THEIR CITIES, SERVE AS DISABILITY ADVOCATES, PERFORM OUTREACH, PRODUCE RADIO SHOWS, HELP TRAIN INTERNS, HOLD CRAFT FAIRS AND MORE. IN OUR CLUBHOUSE INTERNATIONAL ACCREDITED CLUBHOUSE PROGRAMS, EMPLOYMENT AND A WORK-ORDERED DAY WHERE MEMBERS ARE COLLEAGUES HELPING TO RUN THE CLUB'S OPERATIONS ARE THE FOCUS. OUR SERVICES ARE ALSO CARF ACCREDITED.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

Financial Overview (2024)

Revenue Breakdown

Contributions & Grants $264,913

Program Service Revenue $43,670,271

Investment Income $790,342

Other Revenue $109,327

TOTAL REVENUE $44,834,853

Expense Breakdown

Grants Paid $0

Salaries & Benefits $26,476,537

Fundraising Expenses $0

Program Expenses $32,901,494

Other Expenses $12,037,175

TOTAL EXPENSES $38,513,712

Year-over-Year Comparison

	2024	2023	Change
Revenue	$44,834,853	$40,453,080	+0.1%
Expenses	$38,513,712	$34,306,594	+0.1%
Net Income	$6,321,141	$6,146,486	+0.0%

Key Indicators

✗ Grants to Organizations ✗ Grants to Individuals ✗ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✓ Schedule B Required

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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

Governance

Voting Members

Independent Members

Employees

922

Volunteers

Governance Policies

✓ Conflict of Interest Policy

✓ Whistleblower Policy

✓ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School

✗ Operated a Hospital

✗ Provided First Class Travel

✗ Reported Conflict of Interest

✗ Reported Asset Diversion

✗ Excess Benefit Transaction

✗ Made Political Expenditures

✗ Engaged in Lobbying

✗ Operated Donor Advised Fund

✗ Maintained Art Collections

✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers

$311,575

Total Directors

Key Employees

Highest Compensated

reported

Name	Title	Hours/Week	Role	Reportable Comp	Other Comp	Total
COLLEEN HOLMES	PRESIDENT AND CEO	40.00	Officer	$277,300	$34,275	$311,575
SUSAN CAULEY	CHIEF OPERATING OFFICER	40.00	Highest	$167,212	$39,194	$206,406
DANIELLE LETOURNEAU	CHIEF OF STAFF	40.00	Highest	$132,693	$12,723	$145,416
SYLVIANA LOPEZ	CHIEF PEOPLE OFFICER	40.00	Highest	$148,573	$25,408	$173,981
JANICE BROWN	CHIEF FINANCIAL OFFICER	40.00	Highest	$168,717	$18,453	$187,170
CYNTHIA MELLOR	VICE PRESIDENT	40.00	Highest	$122,708	$18,606	$141,314
FRANCIS FITZGERALD	CHAIR	2.00	Officer Director	$0	$0	$0
STEPHEN SOBEY	VICE CHAIR	2.00	Officer Director	$0	$0	$0
CHARLENE SMOLKOWICZ	TREASURER	2.00	Officer Director	$0	$0	$0
RHONDA JACOBS	CLERK	2.00	Officer Director	$0	$0	$0
TIMOTHY MARINI	CHAIR EMERITUS	2.00	Director	$0	$0	$0
JONATHAN STEPHEN DEAN	DIRECTOR	2.00	Director	$0	$0	$0
MELISSA ENGLISH	DIRECTOR	2.00	Director	$0	$0	$0
PAMELA MOLINA	DIRECTOR	2.00	Director	$0	$0	$0
RICHARD PERRYMAN	DIRECTOR	2.00	Director	$0	$0	$0
DONNA CARROLL	DIRECTOR	2.00	Director	$0	$0	$0

Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year	Revenue	Expenses	Assets	Net Income
2025	$44,834,853	$38,513,712	$59,045,019	$6,321,141
2024	$40,453,080	$34,306,594	$53,312,120	$6,146,486
2023	$38,384,389	$32,118,200	$45,357,820	$6,266,189
2022	$37,236,421	$29,406,775	$38,067,974	$7,829,646
2021	$34,485,398	$28,537,661	$31,901,237	$5,947,737
2020	$34,174,179	$32,408,193	$29,680,146	$1,765,986
2019	$33,499,194	$32,126,659	$22,810,011	$1,372,535