VIABILITY INC

EIN: 510178661 501(c)(3) Employment

SPRINGFIELD, MA

Total Revenue
$44,834,853
Total Expenses
$38,513,712
Total Assets
$59,045,019
Net Assets
$50,241,804
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Financial Trends

Organization Details

Formation Year
1975
Legal Domicile
MA
Principal Officer
COLLEEN HOLMES
Phone
4137815359
Tax Period
2024-07-01 to 2025-06-30

VIABILITY INC, founded in 1975, is a mid-sized nonprofit in the Employment sector that reported $44.8M in total revenue in fiscal year 2024. Revenue grew 11% year-over-year, indicating healthy expansion. Expenses of $38.5M left a modest 14% surplus.

Mission

VIABILITY, INC. IS A COMMUNITY-BASED NOT-FOR-PROFIT AGENCY OFFERING A NETWORK OF SERVICES CONNECTING INDIVIDUAL STRENGTHS AND GOALS WITH SKILL-BUILDING; EMPLOYMENT OPTIONS INCLUDING JOB TRAINING, SUPPORT, AND PLACEMENT; EDUCATION AND COMMUNITY LIVING. WE SERVE 4,300+ INDIVIDUALS WITH DISABILITIES AND DISADVANTAGES ANNUALLY, ACROSS MUCH OF MASSACHUSETTS, AND IN PARTS OF CONNECTICUT, NEW YORK, OKLAHOMA, AND RHODE ISLAND. WITH INTENTIONAL SUPPORTS, OPPORTUNITY, AND COMMUNITIES OF CONNECTION, THAT DRAW FROM THE CHOICES, GOALS, CAPABILITIES AND SPIRIT OF EACH INDIVIDUAL, OUR MEMBERS THRIVE BEYOND LIMITS. VIABILITY, INC. WORKS WITH 500+ EMPLOYER-PARTNER SITES TO MEET THEIR WORKFORCE NEEDS BY EMPLOYING INDIVIDUALS WITH DISABILITIES. THE RESULTS ARE COMMUNITIES OF INCLUSION AND CONNECTION WHERE EVERYONE THRIVES. VIABILITY, INC. IS ACCREDITED BY CARF AND CLUBHOUSE INTERNATIONAL AND CERTIFIED BY MA DEVELOPMENTAL DISABILITY SERVICES (DDS) AND THE MASSACHUSETTS DIVISION OF MEDICAL ASSISTANCE.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

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Financial Overview (2024)

Revenue Breakdown

Contributions & Grants $264,913
Program Service Revenue $43,670,271
Investment Income $790,342
Other Revenue $109,327
TOTAL REVENUE $44,834,853

Expense Breakdown

Grants Paid $0
Salaries & Benefits $26,476,537
Fundraising Expenses $0
Program Expenses $32,901,494
Other Expenses $12,037,175
TOTAL EXPENSES $38,513,712

Year-over-Year Comparison

2024 2023 Change
Revenue $44,834,853 $40,453,080 +0.1%
Expenses $38,513,712 $34,306,594 +0.1%
Net Income $6,321,141 $6,146,486 +0.0%
Key Indicators
Grants to Organizations Grants to Individuals Lobbying Political Activity Foreign Activities Donor Advised Fund Schedule B Required
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Governance

Voting Members
10
Independent Members
10
Employees
922
Volunteers
30

Governance Policies

Conflict of Interest Policy
Whistleblower Policy
Document Retention Policy

Special Practices & Reported Activities

Operated a School
Operated a Hospital
Provided First Class Travel
Reported Conflict of Interest
Reported Asset Diversion
Excess Benefit Transaction
Made Political Expenditures
Engaged in Lobbying
Operated Donor Advised Fund
Maintained Art Collections
Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers
5
$311,575
Total Directors
10
$0
Key Employees
0
$0
Highest Compensated
5
reported
Name Title Hours/Week Role Reportable Comp Other Comp Total
COLLEEN HOLMES PRESIDENT AND CEO 40.00
Officer
$277,300 $34,275 $311,575
SUSAN CAULEY CHIEF OPERATING OFFICER 40.00
Highest
$167,212 $39,194 $206,406
DANIELLE LETOURNEAU CHIEF OF STAFF 40.00
Highest
$132,693 $12,723 $145,416
SYLVIANA LOPEZ CHIEF PEOPLE OFFICER 40.00
Highest
$148,573 $25,408 $173,981
JANICE BROWN CHIEF FINANCIAL OFFICER 40.00
Highest
$168,717 $18,453 $187,170
CYNTHIA MELLOR VICE PRESIDENT 40.00
Highest
$122,708 $18,606 $141,314
FRANCIS FITZGERALD CHAIR 2.00
Officer Director
$0 $0 $0
STEPHEN SOBEY VICE CHAIR 2.00
Officer Director
$0 $0 $0
CHARLENE SMOLKOWICZ TREASURER 2.00
Officer Director
$0 $0 $0
RHONDA JACOBS CLERK 2.00
Officer Director
$0 $0 $0
TIMOTHY MARINI CHAIR EMERITUS 2.00
Director
$0 $0 $0
JONATHAN STEPHEN DEAN DIRECTOR 2.00
Director
$0 $0 $0
MELISSA ENGLISH DIRECTOR 2.00
Director
$0 $0 $0
PAMELA MOLINA DIRECTOR 2.00
Director
$0 $0 $0
RICHARD PERRYMAN DIRECTOR 2.00
Director
$0 $0 $0
DONNA CARROLL DIRECTOR 2.00
Director
$0 $0 $0
Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year Revenue Expenses Assets Net Income
2025 $44,834,853 $38,513,712 $59,045,019 $6,321,141
2024 $40,453,080 $34,306,594 $53,312,120 $6,146,486
2023 $38,384,389 $32,118,200 $45,357,820 $6,266,189
2022 $37,236,421 $29,406,775 $38,067,974 $7,829,646
2021 $34,485,398 $28,537,661 $31,901,237 $5,947,737
2020 $34,174,179 $32,408,193 $29,680,146 $1,765,986
2019 $33,499,194 $32,126,659 $22,810,011 $1,372,535
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