PROVIDENCE HEALTH & SERVICES - WASHINGTON

PROVIDENCE ST. PETER AND CENTRALIA HOSPITALS RESPOND TO VULNERABLE COMMUNITIES: - ST. PETER FAMILY RESIDENCY HAS A COLLABORATIVE RELATIONSHIP WITH THE PROVIDENCE MOBILE OUTREACH PROGRAM AND WITH OLYMPIC HEALTH & RECOVERY SERVICES' HOMELESS OUTREACH AND STABILIZATION TEAM WHICH ALLOWS PRIMARY CARE PROVIDERS TO BRIDGE THE GAP BETWEEN UNHOUSED INDIVIDUALS AND THE BARRIERS THAT PREVENT THEM FROM ACCESSING TRADITIONAL CARE MODELS. - RESIDENTS PROVIDE CARE IN THE ST. PETER FAMILY MEDICINE PRENATAL CARE PROGRAM FOR ADOLESCENT PARENTS THAT INCORPORATES GROUP-BASED, RESIDENT/STUDENT-LED EDUCATION IN PREGNANCY AND NEWBORN CARE AND FACILITATION OF PEER SUPPORT FOR THIS HIGH-RISK POPULATION. - RESIDENTS ROTATE TO SUPPORT A MED FIRST CLINIC AND IDENTIFY PATIENTS FOR THE CHEHALIS FAMILY MEDICINE SUBSTANCE USE DISORDER TREATMENT CLINIC. PATIENTS THEN RECEIVE TREATMENT AT CHEHALIS FAMILY MEDICINE FOR SUBSTANCE USE/MISUSE AND ARE ALSO ENABLED TO ESTABLISH CARE WITH A PRIMARY CARE PROVIDER. RESIDENTS ALSO PARTNER WITH THE LEWIS COUNTY DRUG COURT TO HELP INDIVIDUALS WITH DRUG OFFENSES THROUGH THEIR TREATMENT PLANS. - AT THE CENTRALIA HOPE AND HEALTH FREE CLINIC, RESIDENTS ROTATE MONTHLY TO PROVIDE ACCESS TO CARE TO A HIGH NUMBER OF PATIENTS WITH UNDOCUMENTED STATUS AND MANY LANGUAGE BARRIERS. BEHAVIORAL HEALTH & RECOVERY: IN SOUTH PUGET SOUND, PROVIDENCE BEHAVIORAL HEALTH & RECOVERY PROVIDES A RANGE OF ESSENTIAL MENTAL HEALTH AND SUBSTANCE USE DISORDER TREATMENT SERVICES AND SUPPORT TO INDIVIDUALS ON AN OUTPATIENT BASIS, ALLOWING PATIENTS TO ATTEND GROUP THERAPY AND COUNSELING SESSIONS DURING THE DAY OR EVENING AND RETURN HOME AFTERWARD. INDIVIDUALIZED SERVICES ADDRESS A VARIETY OF SUBSTANCE USE AND MENTAL HEALTH CONCERNS. FOR ADOLESCENTS, WE FOCUS ON SUBSTANCE USE DISORDER TREATMENT. FOR ADULTS, SERVICES RANGE FROM SUBSTANCE USE DISORDER TREATMENT TO MENTAL HEALTH TREATMENT, CO-OCCURRING TREATMENT, AND TREATMENT FOR PROBLEM GAMBLING DISORDER. THIS PATIENT POPULATION IS OFTEN FORGOTTEN IN OTHER SETTINGS, INCLUDING HEALTHCARE. STAFF ARE DEDICATED TO HELPING PATIENTS IMPROVE THEIR LIVES AND, IN MANY CASES, HELP SAVE LIVES. MEDICAL RESIDENTS INCREASING ACCESS TO CARE: IN 2023, MEDICAL RESIDENTS AT PROVIDENCE REGIONAL MEDICAL CENTER EVERETT LOGGED MORE THAN 600 HOURS CARING FOR THE HEALTH AND WELL-BEING OF VULNERABLE CITIZENS IN SNOHOMISH COUNTY. THROUGH A PARTNERSHIP WITH PROVIDENCE, WASHINGTON STATE UNIVERSITY INTERNAL MEDICINE RESIDENCY PROGRAM, AND MERCY WATCH, MEDICAL RESIDENTS TREAT UNHOUSED CLIENTS AT HYGIENE STATIONS, POP-UP CLINICS, AND ON THE STREET. THIS IS HELPING TO IMPROVE ACCESS TO CARE AND BUILDING CONNECTIONS WITH A POPULATION THAT IS OFTEN DISTRUSTFUL OF THE MEDICAL ESTABLISHMENT. THE RELATIONSHIPS AND TRUST NURTURED BY THE MEDICAL RESIDENTS HAVE RESULTED IN MANY CLIENTS ESTABLISHING A CONNECTION WITH THE PROVIDENCE-WSU INTERNAL MEDICINE CLINIC FOR ONGOING CARE. ABUSE SURVIVORS ARE SEEN AND HEARD IN TIME OF NEED PROVIDENCE INTERVENTION CENTER FOR ASSAULT AND ABUSE (PICAA) IS THE PRIMARY FACILITY IN SNOHOMISH COUNTY FOR MEDICAL AND FORENSIC EXAMS, THERAPY AND ADVOCACY SERVICES FOR SURVIVORS OF VIOLENCE. PICAA'S SEXUAL ASSAULT NURSES ALSO TRAVEL TO OTHER FACILITIES THROUGHOUT SNOHOMISH COUNTY, WHICH OFTEN DON'T HAVE TRAINED CLINICIANS AVAILABLE 24/7 TO PROVIDE EXAMS. PROVIDENCE PLACES A PRIORITY ON SERVING THIS VULNERABLE POPULATION IN SNOHOMISH COUNTY. IN 2023, PICAA PROVIDED 992 EXAMS, CARING FOR THOSE IMPACTED BY DOMESTIC VIOLENCE, SEXUAL ASSAULT OR WERE VICTIMS OF A CRIME. IN ADDITION, THEY PROVIDED HEALING SPACES THROUGH 28 SUPPORT GROUPS AND COMMUNITY EDUCATION/OUTREACH EVENTS THAT REACHED OVER 1,700 PARTICIPANTS. DEVELOPING COMMUNITY SOLUTION TO ADDRESSING SOCIAL DETERMINANTS OF HEALTH THE PROVIDENCE INSTITUTE FOR HEALTHIER COMMUNITIES (PIHC) IS A PARTNERSHIP BETWEEN PROVIDENCE, BUSINESS, GOVERNMENT, NON-PROFIT ORGANIZATIONS, AND THE PEOPLE OF SNOHOMISH COUNTY. ONE GOAL IS TO INCREASE AWARENESS AND ACCESS TO RESOURCES AROUND SOCIAL AND ECONOMIC FACTORS LIKE FOOD SECURITY, HOUSING, AND JOBS. PIHC SERVES AS A COMMUNITY HUB MAKING IT EASIER FOR COMMUNITY MEMBERS TO FIND AND USE RESOURCES, THEY NEED TO BE HEALTHY. IN 2023, 307 PEOPLE FROM 94 COMMUNITY ORGANIZATIONS ATTENDED THE ANNUAL "PIHC EDGE OF AMAZING CONFERENCE" TO LEARN NEW RESEARCH AND TRENDS, AMPLIFY EFFORTS, AND INCREASE THE POSITIVE IMPACT WE CAN MAKE TOGETHER TO IMPROVE THE MOST PRESSING HEALTH NEEDS OF THE COMMUNITY. ADDITIONALLY, 12,850 PEOPLE WERE REACHED THROUGH COMMUNITY HEALTH EVENTS, PROMOTING AWARENESS OF KEY PRIORITY PUBLIC HEALTH MESSAGES, AND PROMOTING ACCESS TO SOCIAL DETERMINANTS OF HEALTH RESOURCES THROUGH THE WWW.LIVEWELLLOCAL.ORG COMMUNITY RESOURCE HUB, WITH 2,411 LOCAL COMMUNITY RESOURCE LISTINGS. THE HEALTH & WELL-BEING MONITOR COMMUNITY SURVEY TO IDENTIFY GAPS IN WELL-BEING HAD A TOTAL OF 1,359 RESPONDENTS SHARING NEEDS AROUND SUCH AS HOUSING, TRANSPORTATION, FOOD, UTILITIES, EDUCATION, AND PERSONAL SAFETY AMONG OTHERS. ACCESS TO SPECIALTY CARE IN 2023, PROVIDENCE MOUNT CARMEL IN COLVILLE AND PROVIDENCE ST. JOSEPH'S IN CHEWELAH, BOTH LOCATED IN RURAL STEVENS COUNTY IN WASHINGTON, CONTINUED THEIR PARTNERSHIP WITH NORTHEAST WASHINGTON HUNGER COALITION (NEWHC). THIS PARTNERSHIP SUPPORTS NEWHC'S WORK TO REDUCE FOOD INSECURITY AND INCREASE ACCESS TO FRESH PRODUCE FOR THIS RURAL REGION. THIS PROGRAM BECAME EVEN MORE CRITICAL IN 2023 DUE TO THE CESSATION OF FOOD DELIVERY BY A NATIONAL ORGANIZATION TO 17 RURAL PANTRIES IN THE AREA. NEWHC NEGOTIATED WITH THIS ORGANIZATION TO RECEIVE FOOD AT A CENTRALIZED LOCATION, WITH NEWHC TRANSPORTING TO THE RURAL PANTRIES. A SAFE SPACE FOR YOUNG SURVIVORS IN 2023, PROVIDENCE PARTNERED WITH THE CHILDREN'S ADVOCACY CENTER IN SPOKANE TO PROVIDE A SAFE PLACE FOR CHILD AND TEEN SURVIVORS OR WITNESSES OF CHILD ABUSE, NEGLECT AND OTHER CRIMES. THIS IS THE ONLY AGENCY PROVIDING SPECIALIZED MEDICAL EXAMINATIONS, FORENSIC INTERVIEWS, MENTAL HEALTH SERVICES, CHILD LEGAL ADVOCACY AND HOLISTIC VICTIM SUPPORT SERVICES TO CHILD VICTIMS, ADULTS WITH DEVELOPMENTAL DISABILITIES AND THEIR FAMILIES UNDER ONE ROOF. LAW ENFORCEMENT OFFICERS, HEALTH CARE WORKERS AND OTHERS REFER CHILDREN TO THE CENTER. ONCE THEY ARE IN THE DOOR, ADVANCED REGISTERED NURSE PRACTITIONERS FUNDED BY PROVIDENCE INLAND NORTHWEST WASHINGTON COMMUNITY BENEFIT, TAKE THE KIDS UNDER THEIR CARE. IN 2023, 350 UNDUPLICATED INDIVIDUALS WERE SERVED BY THE CHILD ADVOCACY CENTER. FREE AND DISCOUNTED HEALTH CARE - PROVIDENCE COMMUNITY CLINIC SERVES THE MOST VULNERABLE COMMUNITY MEMBERS: PROVIDENCE COMMUNITY CLINIC LOCATED IN DOWNTOWN SPOKANE, WASHINGTON CONTINUED TO SERVE THE MOST VULNERABLE COMMUNITY MEMBERS IN 2023. THE CLINIC EMBODIES THE PROVIDENCE MISSION BY PROVIDING COMPASSIONATE SERVICE TO PEOPLE WITH UNMET HEALTH CARE NEEDS. THE PROVIDENCE COMMUNITY CLINIC OPERATES AT A FINANCIAL LOSS TO THE HOSPITAL TO ENSURE THAT CARE IS AVAILABLE TO PEOPLE WHO ARE UNINSURED/UNDER-INSURED OR EXPERIENCING CHRONIC HOMELESSNESS. THIS CLINIC CARES FOR MORE THAN 1,400 PEOPLE EVERY YEAR. TRANSITIONAL RESPITE CARE: IN 2023, PROVIDENCE CONTINUED OUR PARTNERSHIP WITH CATHOLIC CHARITIES HOUSE OF CHARITY AND VOLUNTEERS OF AMERICA-HOPE HOUSE (VOA) IN SPOKANE, WASHINGTON TO CREATE A TRANSITIONAL RESPITE CARE PROGRAM. THIS PROGRAM PROVIDES TRANSITIONAL RESPITE TO HELP PEOPLE EXPERIENCING HOMELESSNESS RECOVER FROM ACUTE MEDICAL ISSUES VIA 24/7 SHELTER, MEALS, TRANSPORTATION, AND MEDICAL SERVICES. CATHOLIC CHARITIES HOUSE OF CHARITY IMPLEMENTED AN EFFECTIVE WORKFLOW IN STAGES WITH PROVIDENCE COMMUNITY CLINIC, MEETING THE NEEDS OF THE CLINIC, HOSPITAL SOCIAL WORKERS, AND THE CLIENTS THEMSELVES. VOLUNTEERS OF AMERICA-HOPE HOUSE PROVIDED RESPITE TO WOMEN WHO WOULD OTHERWISE EXIT HOSPITAL TO THE STREET OR SHELTER. DESIGNATED CASE MANAGEMENT OFFERS EVIDENCE BASED PRACTICES LIKE HARM REDUCTION AND MOTIVATIONAL INTERVIEWING. CASE MANAGEMENT'S MAIN FUNCTION IS TO ASSIST WOMEN IN FINDING HOUSING AFTER THEY EXIT THE PROGRAM. SINCE THE BEGINNING OF THE FUNDING PROVIDED FROM PROVIDENCE, VOA'S RESPITE PROGRAM PROVIDED CARED AND SERVICES TO 59 UNDUPLICATED INDIVIDUALS, WITH 30 INDIVIDUALS GETTING INTO HOUSING UPON LEAVING THE PROGRAM.