NATIONAL CAPTIONING INSTITUTE INC

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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year

1979

Legal Domicile

Principal Officer

Beth Nubbe

Phone

7039177646

Tax Period

2025-01-01 to 2025-12-31

NATIONAL CAPTIONING INSTITUTE INC, founded in 1979, is a mid-sized nonprofit in the Human Services sector that reported $13.1M in total revenue in fiscal year 2025. Revenue decreased 9% compared to the prior year.

Mission

National Captioning Institute is a nonprofit corporation whose primary purposes are to deliver effective captioning services and encourage, develop and fund the continuing development of captioning, subtitling and other media access services for the benefit of people who require additional access to auditory and visual information. As its resources permit and opportunities unfold with the development of new technology, NCI will support services to people who are deaf or hard of hearing and others who, for whatever reason, wherever situated and irrespective of their economic conditions, are limited in their ability to participate fully in the world of auditory or visual communications.

Program Service Accomplishments

Program 1

Expenses: $10,317,155 Revenue: $12,707,564

NCI supports and empowers people who are deaf or hard of hearing as well as diverse communities by providing access to the audio portions of television programs, movies, and other events and...

NCI supports and empowers people who are deaf or hard of hearing as well as diverse communities by providing access to the audio portions of television programs, movies, and other events and performances, through closed and open captioning, subtitling, construction and sales of captioning equipment and other related services; and by developing described video for people who are blind or have low vision.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

Financial Overview (2025)

Revenue Breakdown

Contributions & Grants $71,470

Program Service Revenue $12,720,286

Investment Income $290,613

Other Revenue $0

TOTAL REVENUE $13,082,369

Expense Breakdown

Grants Paid $0

Salaries & Benefits $8,984,647

Fundraising Expenses $0

Program Expenses $10,317,155

Other Expenses $4,079,999

TOTAL EXPENSES $13,064,646

Year-over-Year Comparison

	2025	2024	Change
Revenue	$13,082,369	$14,406,377	-0.1%
Expenses	$13,064,646	$13,983,692	-0.1%
Net Income	$17,723	$422,685	-1.0%

Key Indicators

✗ Grants to Organizations ✗ Grants to Individuals ✗ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✗ Schedule B Required

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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

Governance

Voting Members

Independent Members

Employees

143

Volunteers

N/A

Governance Policies

✓ Conflict of Interest Policy

✓ Whistleblower Policy

✓ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School

✗ Operated a Hospital

✗ Provided First Class Travel

✗ Reported Conflict of Interest

✗ Reported Asset Diversion

✗ Excess Benefit Transaction

✗ Made Political Expenditures

✗ Engaged in Lobbying

✗ Operated Donor Advised Fund

✗ Maintained Art Collections

✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers

$797,446

Total Directors

$325,613

Key Employees

Highest Compensated

reported

Name	Title	Hours/Week	Role	Reportable Comp	Other Comp	Total
Gene Chao	Chairman, President & CEO	40.00	Officer Director	$325,000	$613	$325,613
Susan Hayes	Trustee	1.00	Director	$0	$0	$0
Drake Smith	Trustee, Vice Chair & Trea	1.00	Officer Director	$0	$0	$0
Edward Morea	Trustee	1.00	Director	$0	$0	$0
Achin Bhowmik	Trustee	1.00	Director	$0	$0	$0
Kathleen Joaquin	Trustee	1.00	Director	$0	$0	$0
Hans-Juergen Desor	Trustee	1.00	Director	$0	$0	$0
Beth Nubbe	Executive VP/Chief Adminis	40.00	Officer	$177,692	$7,797	$185,489
Meredith Patterson	President/Chief Operating	40.00	Officer	$179,231	$650	$179,881
Stephanie Veverka	Assistant Corporate Secret	40.00	Officer	$98,782	$7,681	$106,463
Lydy Pinzon Dadley	VP of Sales & Marketing	40.00	Highest	$112,060	$535	$112,595
Paula McGraw	Director of IT	40.00	Highest	$105,073	$7,387	$112,460

Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year	Revenue	Expenses	Assets	Net Income
2025	$13,082,369	$13,064,646	$8,909,274	$17,723
2024	$14,406,377	$13,983,692	$9,209,648	$422,685
2023	$14,781,730	$15,263,465	$8,512,106	$-481,735
2022	$16,929,101	$17,104,268	$8,712,520	$-175,167
2021	$19,357,621	$16,622,233	$9,711,734	$2,735,388
2020	$17,350,198	$16,483,401	$9,557,114	$866,797
2019	$16,588,159	$15,802,201	$7,050,890	$785,958
2018	$17,078,752	$16,946,745	$4,349,917	$132,007