COMMUNITY OF HOPE

HEALTH SERVICES COH WORKS TO IMPROVE HEALTH IN WASHINGTON, DC BY PROVIDING HIGH-QUALITY, AFFORDABLE, AND ACCESSIBLE PRIMARY HEALTHCARE WITH A FOCUS ON SERVING THE UNINSURED AND UNDERINSURED IN OUR COMMUNITY. AS A FEDERALLY QUALIFIED HEALTH CENTER (FQHC), COH PROVIDES MEDICAL, DENTAL, AND EMOTIONAL WELLNESS SERVICES AT THREE HEALTH CENTERS AND EMOTIONAL WELLNESS SERVICES AT FOUR OTHER COMMUNITY LOCATIONS. THESE SERVICES ARE OFFERED TO ALL PERSONS REGARDLESS OF THEIR ABILITY TO PAY. MATERNAL AND CHILD HEALTH SUPPORTS INCLUDE CENTERINGPREGNANCY GROUP PERINATAL CARE, LABOR AND DELIVERY SERVICES AT THE FREE-STANDING BIRTH CENTERCENTER AND HOSPITAL, PERINATAL CARE COORDINATION, DOULAS, TRANSPORTATION TO VISITS, AND MORE. IN 2024, COH SERVED 15,716 UNIQUE PATIENTS IN 84,037 MEDICAL, DENTAL, EMOTIONAL WELLNESS AND CARE MANAGEMENT VISITS. THE LARGEST HEALTH CENTER, THE CONWAY HEALTH AND RESOURCE CENTER (CHRC) PROVIDES MEDICAL, DENTAL, AND EMOTIONAL WELLNESS SERVICES IN WARD 8, FILLING A CRITICAL GAP IN A HISTORICALLY UNDER-RESOURCED COMMUNITY. MEDICAL, DENTAL, AND EMOTIONAL WELLNESS SERVICES ARE ALSO PROVIDED AT THE MARIE REED HEALTH CENTER (MRHC) IN WARD 1. THE FAMILY HEALTH AND BIRTH CENTER (FHBC) IN WARD 5 PROVIDES PRIMARY CARE AND EMOTIONAL WELLNESS SERVICES AND IS ESPECIALLY KNOWN FOR ITS ROBUST MATERNAL AND CHILD HEALTH PROGRAMS. IT IS THE ONLY FREE-STANDING BIRTH CENTER IN DC AND IS ALSO ONE OF ONLY TWO FQHCS IN THE U.S. WITH A BIRTH CENTER. . THE ON-SITE PHARMACY AT FHBC PROVIDED OVER 33,000 PRESCRIPTIONS TO PATIENTS SERVED AT ALL THREE HEALTH CENTERS IN 2024. THE COMMONS AT STANTON SQUARE (WARD 8) IS A COMMUNITY RESOURCE HUB FOR EMOTIONAL WELLNESS SERVICES, A HOMELESSNESS PREVENTION PROGRAM, AND RESOURCES FOR BABIES AND FAMILIES. SCHOOL-BASED MENTAL HEALTH SERVICES ALSO CONTINUED IN 20243 AT TWO HIGH-NEED ELEMENTARY SCHOOLS IN WARD 8 AND ONE HIGH SCHOOL IN WARD 4.COH'S HEALTH CENTERS ARE PATIENT-CENTERED MEDICAL HOMES. PATIENT SUPPORT PROGRAMS ARE CRITICAL AND INCLUDE A HOME-VISITING PROGRAM FOR FAMILIES WITH YOUNG CHILDREN. THROUGH THIS PROGRAM, CASE MANAGERS EDUCATE PARENTS ABOUT INFANTS AND TODDLERS' PHYSICAL AND EMOTIONAL DEVELOPMENT AND CONNECT FAMILIES TO RESOURCES. COH HAS A COMPREHENSIVE CARE COORDINATION PROGRAM FOR PERINATAL PATIENTS, PATIENTS WITH MULTIPLE CHRONIC DISEASES, AND REFUGEES.COH SERVES A LARGELY LOW-INCOME POPULATION. 92% OF PATIENTS LIVE AT OR BELOW 200% OF THE FEDERAL POVERTY LEVEL AND 88% HAVE MEDICAID, MEDICARE, OR DC ALLIANCE, OR ARE UNINSURED. AMONG PATIENTS WHO REPORTED THIS INFORMATION, 92% ARE PEOPLE OF COLOR AND 66% ARE FEMALE.

HOUSING FOR PEOPLE EXPERIENCING HOMELESSNESS COMMUNITY OF HOPE (COH) WORKS TO END HOMELESSNESS BY OFFERING SERVICES AT ALL LEVELS OF THE HOMELESSNESS CONTINUUM OF CARE INCLUDING HOMELESSNESS PREVENTION SERVICES, SHELTER, AND TWO PERMANENT HOUSING SOLUTIONS. IN 2024, COH SERVED 1,601 FAMILIES AND INDIVIDUALS, TOTALING 4,628 PEOPLE. HOMELESSNESS PREVENTION SUPPORTED 684 FAMILIES, AND 91% OF CASES DID NOT END UP IN SHELTER WHEN EXITING THE PROGRAM. THE TRIUMPH (WARD 8), COH'S SOLE FAMILY SHELTER PROGRAM FOR MOST OF 2024, SERVED 179 FAMILIES WITH CHILDREN, AND 82% OF CLIENTS EXITED TO PERMANENT HOUSING. IN DECEMBER 2024, COH ASSUMED OPERATIONS AT ANOTHER SHORT-TERM FAMILY HOUSING SITE, THE AYA (WARD 6), AND IN THAT MONTH COH SERVED 37 FAMILIES AT THE AYA. COH ALSO PROVIDES SUPPORT FOR INDIVIDUALS EXPERIENCING HOMELESSNESS. BRIDGE HOUSING SUPPORTS ADULTS WITHOUT CHILDREN WHO HAVE BEEN LIVING OUTSIDE OR IN LARGE SHELTERS AND WILL SOON TRANSITION INTO PERMANENT HOUSING. IN 2024, THIS PROGRAM SERVED 112 INDIVIDUALS IN TWO LOCATIONS.ADDITIONALLY, COH HAS TWO PERMANENT HOUSING SOLUTIONS: PERMANENT SUPPORTIVE HOUSING (PSH) FOR FAMILIES AND INDIVIDUALS WHO EXPERIENCED CHRONIC HOMELESSNESS, AND RAPID RE-HOUSING (RRH) FOR FAMILIES WITH LOWER BARRIERS TO HOUSING STABILITY, BUT WHO STILL NEED RENTAL ASSISTANCE AND SUPPORT. BETWEEN THESE PROGRAMS, SUPPORTIVE SERVICES INCLUDE CASE MANAGEMENT, EMPLOYMENT SERVICES, LIFE SKILLS CLASSES, YOUTH SUPPORTS. IN 2024, 339 FAMILIES WERE SERVED IN RRH. PSH INCLUDES BOTH SCATTERED-SITE AND SITE-BASED HOUSING, SERVING 418 FAMILIES AND INDIVIDUALS. THE SITE-BASED PSH PROGRAMS ARE IN WARD 8 MISSISSIPPI AVENUE APARTMENTS, ARCHER PARK, PARKWAY OVERLOOK, THE TRIO, RIDGECREST APARTMENTS, AND THE PAXTON WHICH WAS ADDED IN 2024. RRH HAS KEPT 100% OF ITS FAMILIES FROM RETURNING TO SHELTER WITHIN TWO YEARS OF PROGRAM EXIT. 98% OF FAMILIES IN PSH STAYED STABLY HOUSED OR EXITED TO A POSITIVE DESTINATION.