HELP AND EMERGENCY RESPONSE

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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year

1983

Legal Domicile

Principal Officer

OLIVIA SMITHBERGER

Phone

7574851445

Tax Period

2024-07-01 to 2025-06-30

HELP AND EMERGENCY RESPONSE, founded in 1983, is a community nonprofit in the Human Services sector that reported $1.7M in total revenue in fiscal year 2024.

Mission

TO PROVIDE SHELTER AND TO ENGAGE IN DEDICATED EFFORTS TO ELIMINATE DOMESTIC VIOLENCE. THE ORGANIZATION PROVIDES ADVOCACY, SUPPORT, AND EDUCATION TO THOSE WHO HAVE BEEN AFFECTED BY DOMESTIC VIOLENCE IN THE CITIES OF CHESAPEAKE AND PORTSMOUTH, VIRGINIA.

Program Service Accomplishments

Program 1

Expenses: $1,412,996

CRISIS SERVICES- PROVIDE A 24-HOUR CRISIS HOTLINE, CRISIS COUNSELING, INTENSIVE CASE MANAGEMENT, SHELTER, FOOD AND SUPPORT TO OVER 500 WOMEN AND CHILDREN EVERY YEAR. H.E.R. FOCUSES ON THE LONG TERM STABILIZATION OF EACH CLIENT AND FAMILY THROUGH A FOCUS ON RAPID REHOUSING AND PERMANENT SOLUTIONS.

Program 2

Expenses: $36,401

CHILDRENS PROGRAM - OFFERS INDIVIDUAL, AGE APPROPRIATE, TRAUMA ASSESSMENT AND CARE PLANS. EACH CHILD IS PROVIDED SCREENING FOR DEVELOPMENTAL, EDUCATIONAL, EMOTIONAL AND PHYSICAL HEALTH TO ENSURE LONG TERM CARE AND SUCCESS IS ACHIEVED. H.E.R PROVIDES TUTORING, SUPPORT GROUPS, FIELD TRIPS AND CREATIVE OPPORTUNITIES TO TRIUMPH OVER TRAUMA.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

Financial Overview (2024)

Revenue Breakdown

Contributions & Grants $1,584,566

Program Service Revenue $0

Investment Income $85,565

Other Revenue $76,928

TOTAL REVENUE $1,747,059

Expense Breakdown

Grants Paid $275,404

Salaries & Benefits $1,045,890

Fundraising Expenses $13,664

Program Expenses $1,449,397

Other Expenses $450,889

TOTAL EXPENSES $1,772,183

Year-over-Year Comparison

	2024	2023	Change
Revenue	$1,747,059	$1,705,281	+0.0%
Expenses	$1,772,183	$1,670,698	+0.1%
Net Income	$-25,124	$34,583	-1.7%

Key Indicators

✗ Grants to Organizations ✓ Grants to Individuals ✗ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✓ Schedule B Required

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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

Governance

Voting Members

Independent Members

Employees

Volunteers

375

Governance Policies

✓ Conflict of Interest Policy

✓ Whistleblower Policy

✓ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School

✗ Operated a Hospital

✗ Provided First Class Travel

✗ Reported Conflict of Interest

✗ Reported Asset Diversion

✗ Excess Benefit Transaction

✗ Made Political Expenditures

✗ Engaged in Lobbying

✗ Operated Donor Advised Fund

✗ Maintained Art Collections

✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers

$82,248

Total Directors

Key Employees

Highest Compensated

reported

Name	Title	Hours/Week	Role	Reportable Comp	Other Comp	Total
DAVID O'DONNELL	CHAIR	1.00	Officer Director	$0	$0	$0
REID PETERSON	TREASURER	1.00	Officer Director	$0	$0	$0
CLAUDINE BAGGETT	SECRETARY	1.00	Officer Director	$0	$0	$0
IRIS NANCE	DIRECTOR	1.00	Director	$0	$0	$0
GREG BERGETHON	DIRECTOR	1.00	Director	$0	$0	$0
CASSANDRA STANLEY	DIRECTOR	1.00	Director	$0	$0	$0
CYNTHIA SIVELLS	DIRECTOR	1.00	Director	$0	$0	$0
KIAHNNA PATTERSON	DIRECTOR	1.00	Director	$0	$0	$0
KELLY SCHUENE	DIRECTOR	1.00	Director	$0	$0	$0
OLIVIA SMITHBERGER	EXECUTIVE DIRECTOR	40.00	Officer	$82,248	$0	$82,248

Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year	Revenue	Expenses	Assets	Net Income
2025	$1,747,059	$1,772,183	$3,233,305	$-25,124
2024	$1,705,281	$1,670,698	$3,150,835	$34,583
2023	$1,669,039	$1,753,417	$2,931,123	$-84,378
2022	$3,855,364	$1,747,958	$2,845,897	$2,107,406
2021	$1,919,725	$1,784,797	$687,493	$134,928
2020	$1,711,527	$1,771,036	$615,248	$-59,509
2020	$1,711,527	$1,771,036	$615,248	$-59,509
2019	$1,616,622	$1,615,455	$622,673	$1,167
2018	$1,609,407	$1,475,553	$601,512	$133,854