Better Business Bureau

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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Legal Domicile

Phone

5403423455

Tax Period

2024-01-01 to 2024-12-31

Better Business Bureau is a community nonprofit that reported $1.6M in total revenue in fiscal year 2024. Expenses of $1.5M left a modest 5% surplus.

Mission

Promote the highest ethical relationship between business and the public, through voluntary self-regulation, consumer and business education, and service excellence.

Program Service Accomplishments

Program 1

Expenses: $1,220,035

Promote the highest ethical relationship between business and the public, through voluntary self-regulation, consumer and business education, and service excellence.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

Financial Overview (2024)

Revenue Breakdown

Contributions & Grants $0

Program Service Revenue $1,525,237

Investment Income $27,126

Other Revenue $0

TOTAL REVENUE $1,552,363

Expense Breakdown

Grants Paid $0

Salaries & Benefits $860,911

Fundraising Expenses $0

Program Expenses $1,220,035

Other Expenses $608,603

TOTAL EXPENSES $1,469,514

Year-over-Year Comparison

	2024	2023	Change
Revenue	$1,552,363	$1,597,306	0.0%
Expenses	$1,469,514	$1,363,867	+0.1%
Net Income	$82,849	$233,439	-0.6%

Key Indicators

✗ Grants to Organizations ✗ Grants to Individuals ✗ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✗ Schedule B Required

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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

Governance

Voting Members

Independent Members

Employees

Volunteers

N/A

Governance Policies

✗ Conflict of Interest Policy

✗ Whistleblower Policy

✗ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School

✗ Operated a Hospital

✗ Provided First Class Travel

✗ Reported Conflict of Interest

✗ Reported Asset Diversion

✗ Excess Benefit Transaction

✗ Made Political Expenditures

✗ Engaged in Lobbying

✗ Operated Donor Advised Fund

✗ Maintained Art Collections

✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers

$194,738

Total Directors

Key Employees

Highest Compensated

reported

Name	Title	Hours/Week	Role	Reportable Comp	Other Comp	Total
Julie Wheeler	President & CEO	40.00	Officer	$181,998	$12,740	$194,738
Jen Slightham	Secretary	2.00	Officer Director	$0	$0	$0
Ed Hairston	Director	1.00	Director	$0	$0	$0
Charles Crumpler	Director	1.00	Director	$0	$0	$0
John S Aldridge	Treasurer	2.00	Officer Director	$0	$0	$0
Paul C Kuhnel	Legal Counsel	1.00	Director	$0	$0	$0
Jared Schweitzer	Director	1.00	Director	$0	$0	$0
Matthew Barr	Director	1.00	Director	$0	$0	$0
Susan Mini	Vice Chair	2.00	Officer Director	$0	$0	$0
Tom Lovegrove	Director	1.00	Director	$0	$0	$0
Robert W Pollard	Director	1.00	Director	$0	$0	$0
James Wisler	Chair	2.00	Officer Director	$0	$0	$0
Charles Overstreet	Director	1.00	Director	$0	$0	$0
Alan Wade	Past Chair	1.00	Director	$0	$0	$0
Matthew Huff	Director	1.00	Director	$0	$0	$0
Jim Oyler	Director	1.00	Director	$0	$0	$0
Denise Eagle Dawson	Director	1.00	Director	$0	$0	$0
John Ferguson	Director	1.00	Director	$0	$0	$0
Caryn Bushong	Director	1.00	Director	$0	$0	$0
Doug Jacobs	Director	1.00	Director	$0	$0	$0
Jeremy Smith	Director	1.00	Director	$0	$0	$0
Tammy Wright-Warren	Director	1.00	Director	$0	$0	$0
Chris Tingler	Director	1.00	Director	$0	$0	$0
Richard Shively	Director	1.00	Director	$0	$0	$0

Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year	Revenue	Expenses	Assets	Net Income
2024	$1,552,363	$1,469,514	$1,604,471	$82,849
2023	$1,597,306	$1,363,867	$1,523,744	$233,439
2022	$1,616,835	$1,414,450	$1,291,922	$202,385
2021	$1,554,108	$1,394,241	$1,102,418	$159,867
2020	$1,482,040	$1,385,918	$946,245	$96,122
2019	$1,376,537	$1,371,142	$827,158	$5,395
2018	$1,047,626	$1,102,811	$819,297	$-55,185