FAMILY LIFELINE

EIN: 540737133 501(c)(3) Human Services

RICHMOND, VA

Total Revenue
$2,646,411
Total Expenses
$2,992,690
Total Assets
$3,167,247
Net Assets
$2,999,344
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Financial Trends

Organization Details

Formation Year
1963
Legal Domicile
VA
Principal Officer
JENNIFER CASE
Phone
8042824255
Tax Period
2023-07-01 to 2024-06-30

FAMILY LIFELINE, founded in 1963, is a community nonprofit in the Human Services sector that reported $2.6M in total revenue in fiscal year 2023. Revenue decreased 19% compared to the prior year. Expenses of $3.0M exceeded revenue, resulting in a 13% operating deficit.

Mission

FAMILY LIFELINE PARTNERS WITH FAMILIES AND INDIVIDUALS, DELIVERING INTENSIVE HOME AND COMMUNITY-BASED SERVICES TO ACHIEVE AN EQUITABLE, RESILIENT COMMUNITY WHERE FAMILIES AND INDIVIDUALS ARE CONNECTED, SAFE, AND LIVING A HEALTHY, MEANINGFUL LIFE. WE ARE COMMITTED TO OUR SERVICES BEING: EQUITABLE AND INCLUSIVE BELIEVING IN THE FAIR TREATMENT, ACCESS, OPPORTUNITY AND ADVANCEMENT OF ALL PEOPLE. PERSON-CENTERED ENSURING THAT PEOPLES VALUES AND PREFERENCES ARE AT THE CENTER OF PLANNING CARE. STRENGTHS-BASED BUILDING ON THE RESILIENCE AND POTENTIAL FOR GROWTH AND DEVELOPMENT INHERENT IN ALL INDIVIDUALS. TRAUMA INFORMED RECOGNIZING THE PERVASIVE NATURE OF TRAUMA AND PROMOTES AN ENVIRONMENT OF HEALING AND RECOVERY WITH THE PRIMARY GOAL OF NOT RE- TRAUMATIZING. OUTCOME DRIVEN USING RESULTS TO INFORM PROGRAMMING, ENSURE FIDELITY TO EVIDENCE-BASED MODELS, GUIDE STRATEGIC DIRECTION OF THE ORGANIZATION AND SUPPORT ADVOCACY EFFORTS.

Program Service Accomplishments

Program 1
Expenses: $1,557,854 Revenue: $93,627

EARLY CHILDHOOD PROGRAMS (GROWING WELL) FAMILY LIFELINES GROWING WELL PROGRAMMING PROVIDES INTENSIVE HOME VISITATION SERVICES TO SUPPORT EXPECTING FAMILIES AND FAMILIES WITH YOUNG CHILDREN LIVING IN...

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EARLY CHILDHOOD PROGRAMS (GROWING WELL) FAMILY LIFELINES GROWING WELL PROGRAMMING PROVIDES INTENSIVE HOME VISITATION SERVICES TO SUPPORT EXPECTING FAMILIES AND FAMILIES WITH YOUNG CHILDREN LIVING IN THE GREATER RICHMOND AND PETERSBURG AREAS. SERVICES ARE FREE, VOLUNTARY, AND AVAILABLE UNTIL CHILDREN REACH SCHOOL AGE (ASTHMA CASE MANAGEMENT SERVICES ARE ALSO AVAILABLE FOR CHILDREN UP TO AGE 18). WE OFFER THREE HOME VISITING MODELS - HEALTHY FAMILIES, PARENTS AS TEACHERS (PAT), AND CHILDRENS HEALTH INVOLVING PARENTS (CHIP). AT THE CORE OF ALL THREE MODELS IS THE HOME VISIT. VISITS ARE PROVIDED 2 TO 4 TIMES PER MONTH, LAST APPROXIMATELY AN HOUR, AND TYPICALLY OCCUR IN A FAMILYS HOME. VISITS ARE PLANNED USING AN EVIDENCE-BASED CURRICULUM AND FOCUS ON FAMILY WELL-BEING, HEALTHY PARENT-CHILD INTERACTIONS, DEVELOPMENT-CENTERED PARENTING, AND PROTECTIVE FACTORS. HOME VISITATION SERVICES INCLUDE ONE-ON-ONE COACHING, EDUCATION, CASE MANAGEMENT/CARE COORDINATION, HEALTH SUPERVISION, COUNSELING AND BEHAVIORAL HEALTH SUPPORT, SCREENING AND ASSESSMENTS, SERVICE PLANNING AND GOAL SETTING, AS WELL AS CONNECTIONS TO RESOURCES. RESEARCH SHOWS THAT EARLY CHILDHOOD EXPERIENCES, BOTH POSITIVE AND NEGATIVE, HAVE A DIRECT IMPACT ON HEALTH, DEVELOPMENT, AND LIFELONG LEARNING. OUR EARLY CHILDHOOD PROGRAMS WORK TO PREVENT ADVERSE CHILDHOOD EXPERIENCES BY INCREASING FAMILY RESILIENCE AND BUILDING ON PROTECTIVE FACTORS. OUR PREMISE IS STRAIGHT-FORWARD, STRENGTHENING FAMILIES PROVIDES A FOUNDATION FOR SUCCESS, TWO GENERATIONS AT A TIME. WE WORK IN PARTNERSHIP WITH FAMILIES TO INCREASE OVERALL WELL-BEING, ACHIEVE STABILITY, AND ENSURE THAT THEIR CHILDREN ARE HEALTHY, SAFE AND READY TO SUCCEED IN SCHOOL, WORK, AND LIFE. GOALS OF OUR GROWING WELL PROGRAMS ARE: IMPROVING MATERNAL HEALTH AND BIRTH OUTCOMES OPTIMIZING HEALTHY, AGE APPROPRIATE CHILD GROWTH AND DEVELOPMENT STRENGTHENING POSITIVE PARENTING KNOWLEDGE AND BEHAVIOR PREVENTING CHILDHOOD INJURIES AND CASES OF ABUSE AND NEGLECT PROMOTING FAMILY FUNCTIONING AND OVERALL WELL-BEING IMPROVING LIFE COURSE OUTCOMES TWO GENERATIONS AT A TIME IN FISCAL YEAR 2023-2024, OUR GROWING WELL PROGRAMS EXPERIENCED GREAT SUCCESS: SERVED 305 FAMILIES, WHICH INCLUDED 478 CAREGIVERS AND CHILDREN PROVIDED 2,066 INTENSIVE IN-HOME AND VIRTUAL VISITS 100% OF PARTICIPATING FAMILIES REMAINED FREE OF CHILD ABUSE AND NEGLECT 94% OF PARTICIPATING CHILDREN HAD A PRIMARY PROVIDER FOR SICK, ROUTINE, AND PREVENTIVE CARE 86% OF PARTICIPATING CHILDREN WERE UP-TO-DATE WITH ALL DOCTOR RECOMMENDED IMMUNIZATIONS 84% OF PARTICIPATING CHILDREN WERE REGULARLY SCREENED FOR DEVELOPMENTAL MILESTONES AND POSSIBLE DELAYS

Program 2
Expenses: $1,003,128

LONG-TERM SUPPORT SERVICES (LIVING WELL) FAMILY LIFELINES LIVING WELL PROGRAMMING PROVIDES INTENSIVE, HOME-BASED CARE TO SUPPORT OLDER ADULTS, PEOPLE WITH DISABILITIES, AND FAMILY CAREGIVERS LIVING...

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LONG-TERM SUPPORT SERVICES (LIVING WELL) FAMILY LIFELINES LIVING WELL PROGRAMMING PROVIDES INTENSIVE, HOME-BASED CARE TO SUPPORT OLDER ADULTS, PEOPLE WITH DISABILITIES, AND FAMILY CAREGIVERS LIVING IN THE METRO RICHMOND AREA. WE STRIVE TO HELP INDIVIDUALS REMAIN LIVING WELL IN COMMUNITY SETTINGS OF THEIR CHOOSING WHERE THEY FEEL SAFE, CONNECTED, HEALTHY, AND ENGAGED. OUR LONG-TERM SUPPORT SERVICES ARE PERSON-CENTERED, TRAUMA INFORMED, AND INDIVIDUALIZED TO EACH CLIENTS NEEDS. SERVICE OPTIONS INCLUDE: HOME CARE, NURSE CONSULTATION/ HEALTH SUPERVISION, VISITING VOLUNTEERS, OR ANY COMBINATION OF THESE. AT EACH CONNECTION POINT, FAMILY LIFELINE OFFERS HONORING CHOICES (A MAJOR INITIATIVE TO BUILD SYSTEMIC CHANGE, ADVOCACY, AND EDUCATION AROUND ADVANCED CARE PLANNING) AND COUNSELING. WE ALSO PARTICIPATE IN NO WRONG DOOR (A VIRTUAL SYSTEM AND STATEWIDE NETWORK OF SHARED RESOURCES DESIGNED TO STREAMLINE ACCESS TO LONG TERM SERVICES AND SUPPORTS CONNECTING INDIVIDUALS, PROVIDERS, AND COMMUNITIES ACROSS VIRGINIA) AS A MEANS TO CONNECT OUR FAMILIES WITH THE SERVICES THEY NEED. RESEARCH SHOWS THAT SOCIAL ISOLATION, FRAILTY AND CHRONIC HEALTH CONDITIONS INCREASE SHARPLY WITH AGE. AS THE POPULATION AGES, MORE AND MORE INDIVIDUALS WILL FIND IT DIFFICULT TO CARRY OUT THE EVERYDAY TASKS NECESSARY TO AGE-IN-PLACE AND REMAIN SAFELY AT HOME. OUR GOAL IS TO SUPPORT INDIVIDUALS AND FAMILIES TO REMAIN SOCIALLY ENGAGED WHILE MAINTAINING THEIR HEALTH, SAFETY, AND DIGNITY. GOALS OF OUR LIVING WELL PROGRAMS ARE: PROMOTING HEALTH AND WELLNESS IN THE COMFORT AND SAFETY OF HOME PREVENTING PREMATURE PLACEMENT IN LONG-TERM CARE FACILITIES FACILITATING SOCIAL CONNECTEDNESS AND COMMUNITY ENGAGEMENT RELIEVING THE STRESS AND ROLE-STRAIN ASSOCIATED WITH CAREGIVING IMPROVING LIFE COURSE OUTCOMES -- TWO GENERATIONS AT A TIME IN FISCAL YEAR 2023-2024, OUR LIVING WELL PROGRAMS EXPERIENCED GREAT SUCCESS: SERVED 91 FAMILIES VISITING VOLUNTEERS PROVIDED 1,193 HOURS OF THEIR TIME HOME CARE PARTICIPANTS SPENT 7,787 ADDITIONAL DAYS IN THEIR OWN HOMES, RATHER THAN A COSTLY FACILITY BY DELAYING PLACEMENT IN MEDICAID-FUNDED INSTITUTIONAL CARE, THE NET SAVINGS TOTALED 630,553 100% OF HOME CARE PARTICIPANTS REMAINED FREE OF FALLS AND FALL-RELATED INJURIES WHILE IN OUR CARE 100% OF SURVEYED CAREGIVERS REPORTED HOME CARE SERVICES AND SUPPORTS HELPED REDUCE THEIR STRESS LEVEL 77% OF SURVEYED PARTICIPANTS REPORTED THAT THEY FEEL LESS LONELY AND MORE SOCIALLY CONNECTED, SINCE STARTING SERVICES

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Trantor Score

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

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Financial Overview (2023)

Revenue Breakdown

Contributions & Grants $2,446,858
Program Service Revenue $93,627
Investment Income $105,926
Other Revenue $0
TOTAL REVENUE $2,646,411

Expense Breakdown

Grants Paid $4,738
Salaries & Benefits $2,122,216
Fundraising Expenses $137,732
Program Expenses $2,560,982
Other Expenses $799,103
TOTAL EXPENSES $2,992,690

Year-over-Year Comparison

2023 2022 Change
Revenue $2,646,411 $3,284,119 -0.2%
Expenses $2,992,690 $3,182,959 -0.1%
Net Income $-346,279 $101,160 -4.4%
Key Indicators
Grants to Organizations Grants to Individuals Lobbying Political Activity Foreign Activities Donor Advised Fund Schedule B Required
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Governance

Voting Members
26
Independent Members
26
Employees
83
Volunteers
94

Governance Policies

Conflict of Interest Policy
Whistleblower Policy
Document Retention Policy

Special Practices & Reported Activities

Operated a School
Operated a Hospital
Provided First Class Travel
Reported Conflict of Interest
Reported Asset Diversion
Excess Benefit Transaction
Made Political Expenditures
Engaged in Lobbying
Operated Donor Advised Fund
Maintained Art Collections
Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers
5
$53,150
Total Directors
25
$0
Key Employees
0
$0
Highest Compensated
0
reported
Name Title Hours/Week Role Reportable Comp Other Comp Total
JENNIFER CASE CEO & PRES 40.00
Officer
$52,675 $475 $53,150
KATHRYN GAMMINO CHAIR 2.00
Officer Director
$0 $0 $0
DIANE SCHNUPP VICE CHAIR 2.00
Officer Director
$0 $0 $0
APRIL DUFF TREASURER 2.00
Officer Director
$0 $0 $0
KATE BELLEMAN SECRETARY 2.00
Officer Director
$0 $0 $0
RODNEY BOYKIN DIRECTOR 2.00
Director
$0 $0 $0
REBECCA BRANCH-GRIFFIN DIRECTOR 2.00
Director
$0 $0 $0
MARIA BROWN DIRECTOR 2.00
Director
$0 $0 $0
ANNE CHAMBERLAIN DIRECTOR 2.00
Director
$0 $0 $0
TOMMIE DEANER DIRECTOR 2.00
Director
$0 $0 $0
ELVIRA DE LA CRUZ DIRECTOR 2.00
Director
$0 $0 $0
CHRIS FULLER DIRECTOR 2.00
Director
$0 $0 $0
CAROLINE LANE DIRECTOR 2.00
Director
$0 $0 $0
ANDRE JOHNSON DIRECTOR 2.00
Director
$0 $0 $0
SCOTT LUBERTO DIRECTOR 2.00
Director
$0 $0 $0
CAROL MCCOY DIRECTOR 2.00
Director
$0 $0 $0
CARTORA NECLOS-NIBBS DIRECTOR 2.00
Director
$0 $0 $0
LINDA PEARSON DIRECTOR 2.00
Director
$0 $0 $0
MARC PURINTUN DIRECTOR 2.00
Director
$0 $0 $0
PHILIP SAUL DIRECTOR 2.00
Director
$0 $0 $0
ALI SEMIR DIRECTOR 2.00
Director
$0 $0 $0
KATIE TAYLOR DIRECTOR 2.00
Director
$0 $0 $0
ALETHIA WATFORD DIRECTOR 2.00
Director
$0 $0 $0
RODNEY WILLET DIRECTOR 2.00
Director
$0 $0 $0
JOE WILLIAMS DIRECTOR 2.00
Director
$0 $0 $0
PRISCILLA WRIGHT DIRECTOR 2.00
Director
$0 $0 $0
Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year Revenue Expenses Assets Net Income
2025 No data No data No data No data
2024 $2,646,411 $2,947,690 $3,212,247 $-301,279
2024 $2,646,411 $2,992,690 $3,167,247 $-346,279
2023 $3,284,119 $3,182,959 $3,484,083 $101,160
2022 $3,195,969 $2,677,776 $3,250,299 $518,193
2021 $2,994,985 $3,105,548 $3,414,018 $-110,563
2020 $3,811,022 $3,301,406 $3,616,096 $509,616
2019 $3,133,276 $3,083,699 $2,831,563 $49,577
2018 $3,212,400 $3,107,292 $2,796,391 $105,108
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