SUPPORTONE INC

EIN: 541872647 501(c)(3) Human Services

Richmond, VA

Total Revenue
$3,427,963
Total Expenses
$3,294,105
Total Assets
$2,334,970
Net Assets
$2,183,400
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Tuckman-Chang Vulnerability Assessment

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Financial Trends

Organization Details

Formation Year
1998
Legal Domicile
VA
Principal Officer
Cassandra Scarborough
Phone
8043401845
Tax Period
2024-01-01 to 2024-12-31

SupportOne Inc, founded in 1998, is a community nonprofit in the Human Services sector that reported $2.3M in total revenue in fiscal year 2018.

Mission

SUPPORTONE'S MISSION IS TO PROMOTE INDEPENDENCE FOR ADULTS WITH INTELLECTUAL DISABILITIES THROUGH PERSON-CENTERED SUPPORTS AND SERVICES.

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Trantor Score

Financial Health & Payment Capacity Assessment (FICO Scale: 300–850)

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

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Financial Overview (2024)

Revenue Breakdown

Contributions & Grants $2,668
Program Service Revenue $3,409,603
Investment Income $11,812
Other Revenue $3,880
TOTAL REVENUE $3,427,963

Expense Breakdown

Grants Paid $0
Salaries & Benefits $2,503,279
Fundraising Expenses $0
Program Expenses $2,335,592
Other Expenses $790,826
TOTAL EXPENSES $3,294,105

Year-over-Year Comparison

2024 2023 Change
Revenue $3,427,963 $3,387,665 +0.0%
Expenses $3,294,105 $2,955,008 +0.1%
Net Income $133,858 $432,657 -0.7%
Key Indicators
✗ Grants to Organizations ✗ Grants to Individuals ✗ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✗ Schedule B Required
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Financial Health Indicators

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Financial Distress Indicator

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Governance

Voting Members
9
Independent Members
9
Employees
79
Volunteers
12

Governance Policies

✓ Conflict of Interest Policy
✗ Whistleblower Policy
✓ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School
✗ Operated a Hospital
✗ Provided First Class Travel
⚠ Reported Conflict of Interest
✗ Reported Asset Diversion
✗ Excess Benefit Transaction
✗ Made Political Expenditures
✗ Engaged in Lobbying
✗ Operated Donor Advised Fund
✗ Maintained Art Collections
✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers
4
$145,283
Total Directors
9
$0
Key Employees
1
$145,283
Highest Compensated
1
reported
Name Title Hours/Week Role Reportable Comp Other Comp Total
Cassandra Scarborough Chief Executive Officer 40.00
Officer Key Emp Highest
$145,283 $0 $145,283
Cleo Gaston Jr Director 1.0
Director
$0 $0 $0
Cassandra Reynolds Director 1.0
Director
$0 $0 $0
Hannah Updike Director 1.0
Director
$0 $0 $0
Donna Sneed Director 1.0
Director
$0 $0 $0
Jonathan Caulder President 1
Officer Director
$0 $0 $0
Janet Scharer Secretary 1.0
Officer Director
$0 $0 $0
Edward Moss Treasurer 1
Officer Director
$0 $0 $0
Amy Williams Director 1.0
Director
$0 $0 $0
Brittany Watson Director 1.0
Director
$0 $0 $0
Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year Revenue Expenses Assets Net Income
2024 $3,427,963 $3,294,105 $2,334,970 $133,858
2023 $3,387,665 $2,955,008 $2,285,435 $432,657
2022 $2,944,066 $2,455,089 $1,870,132 $488,977
2021 $2,366,690 $2,343,030 $1,363,923 $23,660
2020 $2,549,309 $2,483,999 $1,503,504 $65,310
2019 $2,263,073 $2,289,762 $1,435,801 $-26,689
2018 $2,339,172 $2,292,140 $1,585,058 $47,032
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