FAMILY SERVICES INC

EIN: 560689235 501(c)(3) Human Services

WINSTONSALEM, NC

Total Revenue
$12,992,586
Total Expenses
$15,930,731
Total Assets
$12,614,029
Net Assets
$6,369,489
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Financial Vulnerability Assessment (Tuckman-Chang)

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Financial Trends

Organization Details

Formation Year
1962
Legal Domicile
NC
Principal Officer
SHEILA MCCLELLAND
Phone
3367228173
Tax Period
2024-07-01 to 2025-06-30

FAMILY SERVICES INC, founded in 1962, is a mid-sized nonprofit in the Human Services sector that reported $13.0M in total revenue in fiscal year 2024. Expenses of $15.9M exceeded revenue, resulting in a 23% operating deficit.

Mission

TO STRENGTHEN THE WELL-BEING AND DEVELOPMENT OF FAMILIES AND INDIVIDUALS THROUGH PROFESSIONAL HUMAN SERVICES PROGRAMS, INCLUDING THERAPY, COUNSELING, EDUCATION, SPECIAL ASSISTANCE, AND ADVOCACY.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

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Financial Overview (2024)

Revenue Breakdown

Contributions & Grants $13,970,428
Program Service Revenue $821,705
Investment Income $-1,935,476
Other Revenue $135,929
TOTAL REVENUE $12,992,586

Expense Breakdown

Grants Paid $40,508
Salaries & Benefits $10,162,868
Fundraising Expenses $464,249
Program Expenses $13,716,952
Other Expenses $5,727,355
TOTAL EXPENSES $15,930,731

Year-over-Year Comparison

2024 2023 Change
Revenue $12,992,586 $12,861,373 +0.0%
Expenses $15,930,731 $12,908,379 +0.2%
Net Income $-2,938,145 $-47,006 +61.5%
Key Indicators
Grants to Organizations Grants to Individuals Lobbying Political Activity Foreign Activities Donor Advised Fund Schedule B Required
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Financial Health Indicators

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Financial Distress Indicator

Liquidity & Cash Position

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Governance

Voting Members
17
Independent Members
17
Employees
195
Volunteers
707

Governance Policies

Conflict of Interest Policy
Whistleblower Policy
Document Retention Policy

Special Practices & Reported Activities

Operated a School
Operated a Hospital
Provided First Class Travel
Reported Conflict of Interest
Reported Asset Diversion
Excess Benefit Transaction
Made Political Expenditures
Engaged in Lobbying
Operated Donor Advised Fund
Maintained Art Collections
Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers
4
$0
Total Directors
17
$0
Key Employees
0
$0
Highest Compensated
4
reported
Name Title Hours/Week Role Reportable Comp Other Comp Total
PAUL ROBESON FORD CHAIR 1.00
Officer Director
$0 $0 $0
ERNEST LOGEMANN CPA TREASURER 1.00
Officer Director
$0 $0 $0
HERBERT MILLER III DMIN VICE CHAIR 1.00
Officer Director
$0 $0 $0
KIA CHAVIOUS SECRETARY 1.00
Officer Director
$0 $0 $0
JENNIFER HOULIHAN BOARD MEMBER 1.00
Director
$0 $0 $0
MATTHEW MACERON BOARD MEMBER 1.00
Director
$0 $0 $0
TRICIA MCMANUS BOARD MEMBER 1.00
Director
$0 $0 $0
ANNETTE SCIPPIO BOARD MEMBER 1.00
Director
$0 $0 $0
PAULA WILKINS BOARD MEMBER 1.00
Director
$0 $0 $0
CHARLES CHAD ARMSTRONG BOARD MEMBER 1.00
Director
$0 $0 $0
DEAN CLIFFORD PHD BOARD MEMBER 1.00
Director
$0 $0 $0
PAMELA DOCKERY-HOWARD MD BOARD MEMBER 1.00
Director
$0 $0 $0
JAMIE GADSON BOARD MEMBER 1.00
Director
$0 $0 $0
MICHAEL GRACE JR JD BOARD MEMBER 1.00
Director
$0 $0 $0
GREGORY HAIRSTON SR BOARD MEMBER 1.00
Director
$0 $0 $0
MICHA JAMES BOARD MEMBER 1.00
Director
$0 $0 $0
DAISY RODRIGUEZ BOARD MEMBER 1.00
Director
$0 $0 $0
MICHELLE SPEAS CHIEF DEVELOPMENT OFFICER 40.00
Highest
$185,648 $0 $185,648
SHEILA MCCLELLAND CHIEF FINANCIAL OFFICER 40.00
Highest
$135,635 $0 $135,635
JENNIFER NELSON-WEAVER CHIEF PROGRAM OFFICER 40.00
Highest
$105,144 $0 $105,144
TONIA SHORE CHIEF HUMAN RESOURCES OFFICER 40.00
Highest
$100,538 $0 $100,538
TRACI ANN ROSS FORMER PRESIDENT & CEO 40.00
$188,753 $0 $188,753
Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year Revenue Expenses Assets Net Income
2025 $12,992,586 $15,930,731 $12,614,029 $-2,938,145
2024 $12,861,373 $12,908,379 $15,441,717 $-47,006
2023 $12,153,365 $11,645,241 $14,499,750 $508,124
2022 $11,597,256 $11,605,448 $13,053,740 $-8,192
2021 $11,206,279 $10,868,660 $14,542,570 $337,619
2020 $11,198,488 $11,118,215 $12,728,916 $80,273
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