BETTER BUSINESS BUREAU OF CENTRAL … - Form 990 Financial Data

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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year

1961

Legal Domicile

Principal Officer

KEVIN HINTERBERGER

Phone

3366324979

Tax Period

2024-10-01 to 2025-09-30

BETTER BUSINESS BUREAU OF CENTRAL AND NORTHWEST NORTH CAROLINA INC, founded in 1961, is a community nonprofit that reported $1.2M in total revenue in fiscal year 2024. Revenue decreased 19% compared to the prior year. Expenses of $1.3M exceeded revenue, resulting in a 14% operating deficit.

Mission

THE MISSION OF THE BETTER BUSINESS BUREAU OF CENTRAL NORTH CAROLINA, INC. IS TO PROMOTE AND FOSTER THE HIGHEST ETHICAL RELATIONSHIP BETWEEN BUSINESSES AND THE PUBLIC THROUGH VOLUNTARY SELF-REGULATION, CONSUMER AND BUSINESS EDUCATION, AND SERVICE EXCELLENCE.

Program Service Accomplishments

Program 1

THE BBB PROMOTES A MARKETPLACE WHERE BUYERS AND SELLERS CAN TRUST EACH OTHER THROUGH BUSINESS REPORTING AND ACCREDITATION.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

Financial Overview (2024)

Revenue Breakdown

Contributions & Grants $0

Program Service Revenue $1,385,773

Investment Income $-174,883

Other Revenue $-43,166

TOTAL REVENUE $1,167,724

Expense Breakdown

Grants Paid $2,844

Salaries & Benefits $880,887

Fundraising Expenses $0

Other Expenses $449,656

TOTAL EXPENSES $1,333,387

Year-over-Year Comparison

	2024	2023	Change
Revenue	$1,167,724	$1,441,231	-0.2%
Expenses	$1,333,387	$1,348,473	0.0%
Net Income	$-165,663	$92,758	-2.8%

Key Indicators

✗ Grants to Organizations ✗ Grants to Individuals ✗ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✗ Schedule B Required

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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

Governance

Voting Members

Independent Members

Employees

Volunteers

N/A

Governance Policies

✓ Conflict of Interest Policy

✓ Whistleblower Policy

✓ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School

✗ Operated a Hospital

✗ Provided First Class Travel

✗ Reported Conflict of Interest

✗ Reported Asset Diversion

✗ Excess Benefit Transaction

✗ Made Political Expenditures

✗ Engaged in Lobbying

✗ Operated Donor Advised Fund

✗ Maintained Art Collections

✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers

$187,274

Total Directors

Key Employees

Highest Compensated

reported

Name	Title	Hours/Week	Role	Reportable Comp	Other Comp	Total
ROSYLN BYRD	TREASURER	1.00	Officer Director	$0	$0	$0
BRETT EDWARDS	DIRECTOR	1.00	Director	$0	$0	$0
GLORIA GATLING	DIRECTOR	1.00	Director	$0	$0	$0
DON HULKE	DIRECTOR	1.00	Director	$0	$0	$0
ANDY KING	DIRECTOR	1.00	Director	$0	$0	$0
SUNSHINE VASSEUR	DIRECTOR	1.00	Director	$0	$0	$0
JESSICA POLAND	DIRECTOR	1.00	Director	$0	$0	$0
JAYE WEBB	DIRECTOR	1.00	Director	$0	$0	$0
MARC ASHLEY	VICE CHAIR	1.00	Officer Director	$0	$0	$0
DITRA MILLER	BOARD CHAIR	1.00	Officer Director	$0	$0	$0
COREY HODGES	DIRECTOR	1.00	Director	$0	$0	$0
DANA FELTER	DIRECTOR	1.00	Director	$0	$0	$0
CARL ALLEN EDWARDS	DIRECTOR	1.00	Director	$0	$0	$0
DAVID GUISE	IMMEDIATE PAST CHAIR	1.00	Director	$0	$0	$0
T'MARKO CHANDLER	DIRECTOR	1.00	Director	$0	$0	$0
NICOLE SCALLON	GENERAL COUNSEL	1.00	Director	$0	$0	$0
STAN PARK	DIRECTOR	1.00	Director	$0	$0	$0
GIL BANKSTON	SECRETARY	1.00	Officer Director	$0	$0	$0
TIFFANY BEERS	DIRECTOR	1.00	Director	$0	$0	$0
MICHAEL BALDWIN	DIRECTOR	1.00	Director	$0	$0	$0
DAVID LANE	DIRECTOR	1.00	Director	$0	$0	$0
ROB HILBERT	DIRECTOR	1.00	Director	$0	$0	$0
MIKE HOLT	DIRECTOR	1.00	Director	$0	$0	$0
SCOTT KYLES	DIRECTOR	1.00	Director	$0	$0	$0
RICHARD OLIVER	DIRECTOR	1.00	Director	$0	$0	$0
TERESA KNOWLES	DIRECTOR	1.00	Director	$0	$0	$0
KEVIN HINTERBERGER	PRESIDENT & CEO	40.00	Officer	$158,808	$28,466	$187,274

Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year	Revenue	Expenses	Assets	Net Income
2025	$1,167,724	$1,333,387	$1,473,739	$-165,663
2024	$1,441,231	$1,348,473	$2,711,169	$92,758
2023	$1,436,841	$1,505,369	$2,667,406	$-68,528
2022	$1,588,498	$1,509,819	$2,791,523	$78,679
2021	$1,338,599	$1,513,549	$2,844,977	$-174,950
2020	$1,407,307	$1,463,160	$2,721,624	$-55,853

BETTER BUSINESS BUREAU OF CENTRAL AND NORTHWEST NORTH CAROLINA INC