THE SERVANT CENTER INC

EIN: 561834197 501(c)(3) Human Services

GREENSBORO, NC

Total Revenue
$6,586,786
Total Expenses
$2,505,313
Total Assets
$6,649,619
Net Assets
$5,074,259
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Financial Trends

Organization Details

Formation Year
1993
Legal Domicile
NC
Principal Officer
SHANNA REECE
Phone
3362758585
Tax Period
2024-07-01 to 2025-06-30

THE SERVANT CENTER INC, founded in 1993, is a community nonprofit in the Human Services sector that reported $6.6M in total revenue in fiscal year 2024. Revenue surged 180% from the prior year, signaling strong growth momentum. The organization ran a surplus of $4.1M, a strong 62% operating margin.

Mission

OUR MISSION IS TO EMPOWER THE HOMELESS AND DISABLED, PARTICULARLY VETERANS, TO BECOME INDEPENDENT CONTRIBUTING MEMBERS OF SOCIETY THROUGH HOUSING, HEALTHCARE AND RESTORATIVE SERVICES.

Program Service Accomplishments

Program 1
Expenses: $1,075,427 Revenue: $491,279

SERVANT HOUSE: 21 BED TRANSITIONAL HOUSING PROGRAM FOR DISABLED VETERANS WHO ARE EXPERIENCING HOMELESSNESS. SERVANT HOUSE SERVED 46 VETERANS IN 2024-2025. OF THE RESIDENTS THAT EXITED THE PROGRAM IN...

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SERVANT HOUSE: 21 BED TRANSITIONAL HOUSING PROGRAM FOR DISABLED VETERANS WHO ARE EXPERIENCING HOMELESSNESS. SERVANT HOUSE SERVED 46 VETERANS IN 2024-2025. OF THE RESIDENTS THAT EXITED THE PROGRAM IN 2024-2025, 95% EXITED TO PERMANENT HOUSING AND 100% EXITED WITH INCOME. THE VETERANS BENEFIT FROM AN EXTENSIVE ARRAY OF SERVICES DESIGNED TO NURTURE THEIR WELL-BEING AND PROMOTE THEIR INDEPENDENCE, INCLUDING:COMPREHENSIVE MEDICAL SUPPORT, HOUSING-FOCUSED CASE MANAGEMENT, LIFE SKILLS CLASSES, MENTAL HEALTH AND SUBSTANCE ABUSE COUNSELING, ASSISTANCE WITH SSI/SSDI AND VA BENEFIT APPLICATIONS, SOCIAL ACTIVITIES, AND EXERCISE AND FITNESS PROGRAMS.

Program 2
Expenses: $298,051 Revenue: $166,764

THE DISABILITY ASSISTANCE PROGRAM (DAP) IS A LIFELINE FOR DISABLED INDIVIDUALS IN GUILFORD COUNTY, PROVIDING CRITICAL SUPPORT IN APPLYING FOR AND ADVOCATING FOR SOCIAL SECURITY DISABILITY BENEFITS...

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THE DISABILITY ASSISTANCE PROGRAM (DAP) IS A LIFELINE FOR DISABLED INDIVIDUALS IN GUILFORD COUNTY, PROVIDING CRITICAL SUPPORT IN APPLYING FOR AND ADVOCATING FOR SOCIAL SECURITY DISABILITY BENEFITS (SSI/SSDI). THROUGH THEIR INNOVATIVE SSI/SSDI OUTREACH, ACCESS, AND RECOVERY (SOAR) INITIATIVES, THEY HELP THOSE AT RISK OF OR CURRENTLY FACING HOMELESSNESS SECURE THE BENEFITS THEY DESPERATELY NEED. IN 2024-2025, 174 APPLICATIONS WERE FILED WITH A 68% APPROVAL RATE. ALSO INCLUDES VETERANS STAND DOWN PROGRAM WHICH SERVED 68 VETERANS THIS YEAR.

Program 3
Expenses: $623,911 Revenue: $600,333

FAST TRACK: A RAPID REHOUSING PROGRAM COMBINING HOUSING-FOCUSED CASE MANAGEMENT AND FINANCIAL ASSISTANCE TO QUICKLY RE-HOUSE INDIVIDUALS AND FAMILIES EXPERIENCING HOMELESSNESS. DURING 2024-2025, FAST...

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FAST TRACK: A RAPID REHOUSING PROGRAM COMBINING HOUSING-FOCUSED CASE MANAGEMENT AND FINANCIAL ASSISTANCE TO QUICKLY RE-HOUSE INDIVIDUALS AND FAMILIES EXPERIENCING HOMELESSNESS. DURING 2024-2025, FAST TRACK SUPPORTED 243 INDIVIDUALS WHICH INCLUDED 58 VETERAN FAMILES AND 90 CHILDREN. 99% OF THOSE THAT EXITED SUCCESSFULLY SECURED HOUSING, AND 76% EXITED THE PROGRAM WITH STABLE INCOME.

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Trantor Score

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

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Financial Overview (2024)

Revenue Breakdown

Contributions & Grants $5,601,690
Program Service Revenue $975,923
Investment Income $7,246
Other Revenue $1,927
TOTAL REVENUE $6,586,786

Expense Breakdown

Grants Paid $0
Salaries & Benefits $1,107,638
Fundraising Expenses $9,969
Program Expenses $2,269,678
Other Expenses $1,397,675
TOTAL EXPENSES $2,505,313

Year-over-Year Comparison

2024 2023 Change
Revenue $6,586,786 $2,354,597 +1.8%
Expenses $2,505,313 $2,358,301 +0.1%
Net Income $4,081,473 $-3,704 -1102.9%
Key Indicators
Grants to Organizations Grants to Individuals Lobbying Political Activity Foreign Activities Donor Advised Fund Schedule B Required
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Governance

Voting Members
16
Independent Members
16
Employees
45
Volunteers
250

Governance Policies

Conflict of Interest Policy
Whistleblower Policy
Document Retention Policy

Special Practices & Reported Activities

Operated a School
Operated a Hospital
Provided First Class Travel
Reported Conflict of Interest
Reported Asset Diversion
Excess Benefit Transaction
Made Political Expenditures
Engaged in Lobbying
Operated Donor Advised Fund
Maintained Art Collections
Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers
5
$76,678
Total Directors
16
$0
Key Employees
0
$0
Highest Compensated
0
reported
Name Title Hours/Week Role Reportable Comp Other Comp Total
BRIAN SOWERS CHAIR 1.00
Officer Director
$0 $0 $0
SAQUANG LAM BOARD MEMBER 1.00
Director
$0 $0 $0
BILL TRIVETTE BOARD MEMBER 1.00
Director
$0 $0 $0
MICHELLE LUNNEY TREASURER 3.00
Officer Director
$0 $0 $0
KEVIN HOPPENS PAST CHAIR 1.00
Director
$0 $0 $0
SCOTT BAKER BOARD MEMBER 1.00
Director
$0 $0 $0
RICH CARRERA BOARD MEMBER 1.00
Director
$0 $0 $0
KEVIN O'CALLAGHAN SECRETARY 3.00
Officer Director
$0 $0 $0
JEFF JOHNSEN BOARD MEMBER 1.00
Director
$0 $0 $0
EARL WADDELL BOARD MEMBER 1.00
Director
$0 $0 $0
KELLY DAWSON BOARD MEMBER 1.00
Director
$0 $0 $0
JIM BURGIO BOARD MEMBER 1.00
Director
$0 $0 $0
BETH WILKERSON BOARD MEMBER 1.00
Director
$0 $0 $0
NADINE MALPASS VICE CHAIR 1.00
Officer Director
$0 $0 $0
JAMIE SCHLEUNING BOARD MEMBER 1.00
Director
$0 $0 $0
ELISE GRAVES BOARD MEMBER 1.00
Director
$0 $0 $0
SHANNA REECE EXECUTIVE DIRECTOR 40.00
Officer
$76,678 $0 $76,678
Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year Revenue Expenses Assets Net Income
2025 $6,586,786 $2,505,313 $6,649,619 $4,081,473
2024 $2,354,597 $2,358,301 $4,247,107 $-3,704
2023 $1,983,919 $1,831,400 $2,556,258 $152,519
2022 $2,104,957 $2,019,750 $2,267,155 $85,207
2021 $1,835,461 $1,669,311 $2,174,111 $166,150
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