Members Credit Union

EIN: 566043259

Winston Salem, NC

Total Revenue
$28,312,183
Total Expenses
$23,760,721
Total Assets
$460,375,705
Net Assets
$67,748,138
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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year
1953
Legal Domicile
NC
Principal Officer
Robert C Donley
Phone
3367484800
Tax Period
2025-01-01 to 2025-12-31

Members Credit Union, founded in 1953, is a mid-sized nonprofit that reported $28.3M in total revenue in fiscal year 2025. The organization ran a surplus of $4.6M, a strong 16% operating margin.

Mission

As a member owned cooperative, our primary responsibility is to contribute to the well being of our members who depend on us to provide a full range of diverse products so that we may be their primary financial institution.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

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Financial Overview (2025)

Revenue Breakdown

Contributions & Grants $0
Program Service Revenue $21,498,725
Investment Income $6,772,058
Other Revenue $41,400
TOTAL REVENUE $28,312,183

Expense Breakdown

Grants Paid $0
Salaries & Benefits $8,740,169
Fundraising Expenses $0
Program Expenses $0
Other Expenses $14,726,657
TOTAL EXPENSES $23,760,721

Year-over-Year Comparison

2025 2024 Change
Revenue $28,312,183 $27,410,451 +0.0%
Expenses $23,760,721 $22,657,073 +0.0%
Net Income $4,551,462 $4,753,378 0.0%
Key Indicators
Grants to Organizations Grants to Individuals Lobbying Political Activity Foreign Activities Donor Advised Fund Schedule B Required
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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

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Governance

Voting Members
11
Independent Members
9
Employees
139
Volunteers
11

Governance Policies

Conflict of Interest Policy
Whistleblower Policy
Document Retention Policy

Special Practices & Reported Activities

Operated a School
Operated a Hospital
Provided First Class Travel
Reported Conflict of Interest
Reported Asset Diversion
Excess Benefit Transaction
Made Political Expenditures
Engaged in Lobbying
Operated Donor Advised Fund
Maintained Art Collections
Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers
2
$799,606
Total Directors
10
$799,606
Key Employees
0
$0
Highest Compensated
5
reported
Name Title Hours/Week Role Reportable Comp Other Comp Total
Robert C Donley President/CEO 40
Officer Director
$602,305 $0 $602,305
Tim Mullen SVP of Lending and Operations 40
Highest
$203,904 $0 $203,904
Cindy J Stiff CFO & Treasurer 40
Officer Director
$197,301 $0 $197,301
Jennifer Siglain SVP of Member Experience & Compliance 40
Highest
$179,865 $0 $179,865
Matthew Baldwin Director of Information Technology 40
Highest
$130,301 $0 $130,301
Bridget Berry Director of Lending 40
Highest
$125,600 $0 $125,600
Orlano Cruz IT Sysytems Administrator 40
Highest
$101,074 $0 $101,074
karen Keller Director 0
Director
$0 $0 $0
Delphine Dennis Director 0
Director
$0 $0 $0
Jack V Braswell Jr Director 0
Director
$0 $0 $0
Richard L Trotter Vice Chairman 0
Director
$0 $0 $0
Durham C White Jr Director 0
Director
$0 $0 $0
Jeff Seaford Director 0
Director
$0 $0 $0
Thomas Rhoney Director 0
Director
$0 $0 $0
Keith Williams Director 0
Director
$0 $0 $0
Jerry P Church Board Chairman 0
$0 $0 $0
Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year Revenue Expenses Assets Net Income
2025 $28,312,183 $23,760,721 $460,375,705 $4,551,462
2024 $27,410,451 $22,657,073 $438,433,803 $4,753,378
2023 $26,897,077 $20,074,354 $435,247,947 $6,822,723
2022 $22,460,729 $16,270,011 $463,047,549 $6,190,718
2021 $18,489,124 $14,683,534 $454,901,827 $3,805,590
2020 $16,257,917 $14,447,894 $393,966,694 $1,810,023
2019 $16,580,352 $14,085,519 $326,531,018 $2,494,833
2018 $15,894,984 $13,208,215 $278,055,913 $2,686,769
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