MATTHEWS HELP CENTER

EIN: 581408738 501(c)(3) Unknown

MATTHEWS, NC

Total Revenue
$2,234,085
Total Expenses
$1,928,885
Total Assets
$3,196,866
Net Assets
$3,160,106
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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year
1980
Legal Domicile
NC
Principal Officer
SANDRA CONWAY
Phone
7048478383
Tax Period
2024-07-01 to 2025-06-30

MATTHEWS HELP CENTER, founded in 1980, is a community nonprofit in the Unknown sector that reported $2.2M in total revenue in fiscal year 2024. Revenue grew 9% year-over-year, indicating healthy expansion. Expenses of $1.9M left a modest 14% surplus.

Mission

HELPS ITS NEIGHBORS SURVIVE FINANCIAL CRISIS BY PROVIDING SHORT-TERM ASSISTANCE.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

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Financial Overview (2024)

Revenue Breakdown

Contributions & Grants $963,985
Program Service Revenue $1,111,370
Investment Income $83,408
Other Revenue $75,322
TOTAL REVENUE $2,234,085

Expense Breakdown

Grants Paid $971,014
Salaries & Benefits $625,366
Fundraising Expenses $117,390
Program Expenses $1,548,498
Other Expenses $332,505
TOTAL EXPENSES $1,928,885

Year-over-Year Comparison

2024 2023 Change
Revenue $2,234,085 $2,044,517 +0.1%
Expenses $1,928,885 $1,708,874 +0.1%
Net Income $305,200 $335,643 -0.1%
Key Indicators
Grants to Organizations Grants to Individuals Lobbying Political Activity Foreign Activities Donor Advised Fund Schedule B Required
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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Governance

Voting Members
16
Independent Members
16
Employees
17
Volunteers
350

Governance Policies

Conflict of Interest Policy
Whistleblower Policy
Document Retention Policy

Special Practices & Reported Activities

Operated a School
Operated a Hospital
Provided First Class Travel
Reported Conflict of Interest
Reported Asset Diversion
Excess Benefit Transaction
Made Political Expenditures
Engaged in Lobbying
Operated Donor Advised Fund
Maintained Art Collections
Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers
1
$94,669
Total Directors
14
$0
Key Employees
0
$0
Highest Compensated
0
reported
Name Title Hours/Week Role Reportable Comp Other Comp Total
AURORA PALMER PROGRAMS AND SERVICE DIRECTOR 2.00
Director
$0 $0 $0
MARY CROTTY RETAIL OPERATIONS DIRECTOR 2.00
Director
$0 $0 $0
SUSAN ROSS DEVELOPMENT DIRECTOR 2.00
Director
$0 $0 $0
MELINDA WILSHIRE COMMUNITY AND VOLUNTEER DIRECTOR 2.00
Director
$0 $0 $0
BLAISE DIERKS STORE SUPERVISOR 2.00
Director
$0 $0 $0
SUZANNE LEIGHTON STORE SUPERVISOR 2.00
Director
$0 $0 $0
WENDY WELCH STORE SUPERVISOR 2.00
Director
$0 $0 $0
DEBBIE ZANINO DEVELOPMENT COORDINATOR 2.00
Director
$0 $0 $0
ALISON LORD DONATIONS SUPERVISOR 2.00
Director
$0 $0 $0
MARCIA YOUNG DONATIONS COORDINATOR 2.00
Director
$0 $0 $0
CHRISTINA HUNTER DONATIONS COORDINATOR 2.00
Director
$0 $0 $0
DANI MADDOX SOCIAL WORKER 2.00
Director
$0 $0 $0
RACHELLE BOSSE-ROSARION SOCIAL WORKER 2.00
Director
$0 $0 $0
BEVERLY LEAK OPERATIONS ASSISTANT 2.00
Director
$0 $0 $0
SANDRA CONWAY EXECUTIVE DIRECTOR 45.00
Officer
$94,669 $0 $94,669
Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year Revenue Expenses Assets Net Income
2025 $2,234,085 $1,928,885 $3,196,866 $305,200
2024 $2,044,517 $1,708,874 $2,887,762 $335,643
2023 $2,099,506 $1,618,504 $2,545,853 $481,002
2022 $1,826,599 $1,480,450 $2,059,118 $346,149
2021 $1,830,810 $1,448,252 $1,709,963 $382,558
2020 $940,395 $855,090 $1,387,352 $85,305
2019 $1,008,333 $865,561 $1,240,180 $142,772
2018 $877,575 $902,264 $1,095,608 $-24,689
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