Better Business Bureau of Central … - Form 990 Financial Data

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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year

1983

Legal Domicile

Principal Officer

HOLLY SALMONS

Phone

4076213300

Tax Period

2023-01-01 to 2023-12-31

Better Business Bureau of Central Florida Inc, founded in 1983, is a community nonprofit that reported $3.1M in total revenue in fiscal year 2023. Expenses of $2.9M left a modest 7% surplus.

Mission

TO PROMOTE AND FOSTER THE HIGHEST ETHICAL RELATIONSHIP BETWEEN BUSINESS AND PUBLIC THROUGH VOLUNTARY SELF-REGULATION, CONSUMER AND BUSINESS EDUCATION, AND SERVICE EXCELLENCE.

Program Service Accomplishments

Program 1

Expenses: $2,167,358 Revenue: $2,592,550

CONSUMER SERVICES, (1)PROCESSING COMPLAINTS, (2)ANSWERING INQUIRIES,(3)MONITORING ADVERTISING, (4) MEDIATION AND ARBITRATION OF CONSUMER DISPUTES, (5) MAINTAINING ETHICAL BUSINESS PRACTICES IN THE...

CONSUMER SERVICES, (1)PROCESSING COMPLAINTS, (2)ANSWERING INQUIRIES,(3)MONITORING ADVERTISING, (4) MEDIATION AND ARBITRATION OF CONSUMER DISPUTES, (5) MAINTAINING ETHICAL BUSINESS PRACTICES IN THE SELLING AND ADVERTISING OF GOODS AND SERVICES, AND (6) PROMOTING VOLUNTARY SELF REGULATION OF BUSINESS.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

Financial Overview (2023)

Revenue Breakdown

Contributions & Grants $0

Program Service Revenue $2,592,550

Investment Income $146,685

Other Revenue $397,533

TOTAL REVENUE $3,136,768

Expense Breakdown

Grants Paid $0

Salaries & Benefits $1,879,134

Fundraising Expenses $0

Program Expenses $2,167,358

Other Expenses $1,047,444

TOTAL EXPENSES $2,926,578

Year-over-Year Comparison

	2023	2022	Change
Revenue	$3,136,768	$3,076,814	+0.0%
Expenses	$2,926,578	$2,708,691	+0.1%
Net Income	$210,190	$368,123	-0.4%

Key Indicators

✗ Grants to Organizations ✗ Grants to Individuals ✗ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✗ Schedule B Required

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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

Governance

Voting Members

Independent Members

Employees

Volunteers

Governance Policies

✗ Conflict of Interest Policy

✗ Whistleblower Policy

✗ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School

✗ Operated a Hospital

✗ Provided First Class Travel

⚠ Reported Conflict of Interest

✗ Reported Asset Diversion

✗ Excess Benefit Transaction

✗ Made Political Expenditures

✗ Engaged in Lobbying

✗ Operated Donor Advised Fund

✗ Maintained Art Collections

✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers

$216,968

Total Directors

Key Employees

Highest Compensated

reported

Name	Title	Hours/Week	Role	Reportable Comp	Other Comp	Total
Holly Salmons	President/CEO	40.0	Officer	$207,605	$9,363	$216,968
BENJAMIN K HARBER	DIRECTOR OF BR & MARKETING	40.0	Highest	$182,272	$13,163	$195,435
MICHAEL J DRUMMOND	DIRECTOR OF BUSINESS	40.0	Highest	$146,292	$2,465	$148,757
Malenie Velez	Director	15.0	Director	$0	$0	$0
John DeCrotie	Director	15.0	Director	$0	$0	$0
Tommy Orndorf	Director	15.0	Director	$0	$0	$0
Rick Bailey	Director	15.0	Director	$0	$0	$0
Mike Tonsetic	DIRECTOR	18.0	Officer Director	$0	$0	$0
Suzanne Meehle	Director	15.0	Director	$0	$0	$0
Vanessa Nicholson	Director	15.0	Director	$0	$0	$0
Richard Smith	Director	15.0	Director	$0	$0	$0
Brett Douglas	Director	15.0	Director	$0	$0	$0
Ana Regina Myrrha	Director	15.0	Director	$0	$0	$0
Jason Kemker	Director	15.0	Director	$0	$0	$0
Ari Morse	Director	15.0	Director	$0	$0	$0
Justin Jacobs	Director	15.0	Director	$0	$0	$0
Drew Johann	Immediate Past Chair	30.0	Officer Director	$0	$0	$0
Jay Marshall	Chair	40.0	Officer Director	$0	$0	$0
Michael Haase	Chair Elect, Director	30.0	Officer Director	$0	$0	$0
Esmirna Caraballo	Vice Chair Finance	30.0	Officer Director	$0	$0	$0
Andrew Procell	Director	15.0	Director	$0	$0	$0
STEVEN BRANSTETTER	DIRECTOR (thru November 2023)	15.0	Director	$0	$0	$0

Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year	Revenue	Expenses	Assets	Net Income
2024	No data	No data	No data	No data
2023	$3,136,768	$2,926,578	$5,874,692	$210,190
2022	$3,076,814	$2,708,691	$5,592,442	$368,123
2021	$3,031,847	$2,541,358	$5,212,810	$490,489
2020	$2,661,837	$2,313,174	$4,514,416	$348,663
2019	$2,794,653	$2,229,239	$4,010,180	$565,414
2018	$2,637,552	$2,254,235	$3,402,705	$383,317

Better Business Bureau of Central Florida Inc