HOMELESS EMERGENCY PROJECT INC

HOUSING PROGRAMS - AS PART OF PINELLAS COUNTY'S COORDINATED ENTRY PROCESS, HEP PROVIDES A FRONT-DOOR TRIAGE TO HOMELESS INDIVIDUALS AND FAMILIES, INCLUDING VETERANS, IN THE FORM OF OUTREACH AND EMERGENCY SHELTER, BOTH OF WHICH ARE CRITICAL TO THE LOCAL CRISIS RESPONSE SYSTEM. HEP PROVIDES A CAMPUS-BASED SYSTEM OF CARE DESIGNED TO MOVE INDIVIDUALS AND FAMILIES FROM HOMELESSNESS TO STABILITY AND SELF-SUFFICIENCY. IN 2025, HEP CONTINUED TO SERVE AS A PRIMARY ACCESS POINT TO THE HOMELESS RESPONSE SYSTEM IN PINELLAS COUNTY, OFFERING OUTREACH, EMERGENCY SHELTER, AND HOUSING NAVIGATION THROUGH THE COORDINATED ENTRY PROCESS. CONTINUED ON SCHEDULE O.THE ORGANIZATION OPERATES 200 EMERGENCY SHELTER BEDS NIGHTLY, INCLUDING 102 ADULT BEDS AND 98 FAMILY BEDS, AND MAINTAINS A TOTAL CAPACITY OF 383 BEDS ACROSS ITS HOUSING PROGRAMS. HEP USES A HOUSING-FIRST AND RAPID RE-HOUSING APPROACH TO REDUCE THE LENGTH OF TIME INDIVIDUALS AND FAMILIES EXPERIENCE HOMELESSNESS AND SUPPORT PLACEMENT INTO STABLE HOUSING.IN 2025, 848 ADULTS AND CHILDREN WERE HOUSED. 70% OF EMERGENCY SHELTER RESIDENTS EXITED TO TRANSITIONAL OR PERMANENT HOUSING, AND 90% OF PERMANENT SUPPORTIVE HOUSING RESIDENTS MAINTAINED HOUSING STABILITY.

CLIENT COUNSELING - ALSO KNOWN AS CASE MANAGEMENT, IS A CLIENT-FOCUSED APPROACH THAT INCLUDES INTERDISCIPLINARY CASE CONFERENCES TO EMPOWER INDIVIDUALS IN PURSUING THE GOALS OUTLINED IN THEIR PERSONALIZED TREATMENT PLANS. HEP OFFERS A FULL SUITE OF SUPPORT SERVICES AIMED AT PROMOTING RESIDENTIAL STABILITY, ENHANCING SKILLS AND INCOME, AND FOSTERING GREATER SELF-DETERMINATION. THESE SERVICES ENCOMPASS ON-SITE MEDICAL AND MENTAL HEALTHCARE, SUBSTANCE ABUSE TREATMENT, DENTAL AND WELLNESS SERVICES, EMPLOYMENT AND BENEFITS ASSISTANCE, AS WELL AS MEAL AND TRANSPORTATION SUPPORT.CONTINUED ON SCHEDULE O. HEP OFFERS A RANGE OF ON-SITE AND COMMUNITY-BASED SERVICES, INCLUDING CASE MANAGEMENT, BEHAVIORAL HEALTH, MEDICAL AND DENTAL CARE, SUBSTANCE USE TREATMENT, EMPLOYMENT SUPPORT, AND ACCESS TO BASIC NEEDS SUCH AS FOOD, CLOTHING, AND TRANSPORTATION. DURING THE YEAR, HEP PROVIDED 3,219 PATIENT INTAKES AND 9,269 DENTAL PROCEDURES, DELIVERING MORE THAN $1.5 MILLION IN DENTAL SERVICES AND CONTRIBUTING TO OVER $5.6 MILLION IN HEALTHCARE SYSTEM SAVINGS THROUGH PREVENTIVE CARE AND REDUCED EMERGENCY ROOM USE.FOOD SERVICES REMAIN A CORE COMPONENT OF HEP'S OPERATIONS, WITH 65,229 MEALS SERVED ANNUALLY. ADDITIONAL SUPPORT IS PROVIDED THROUGH ON-SITE FOOD PRODUCTION AND COMMUNITY DISTRIBUTION EFFORTS,INCLUDING THE MOBILE MARKET.COMMUNITY SUPPORT CONTINUES TO PLAY AN IMPORTANT ROLE, WITH 2,969 VOLUNTEERS CONTRIBUTING 16,839 HOURS OF SERVICE DURING THE YEAR.