South Lake Hospital Inc

ORLANDO HEALTH SOUTH LAKE HOSPITAL PROVIDES HIGH-QUALITY INPATIENT, OUTPATIENT AND EMERGENCY HEALTHCARE TO THE RESIDENTS OF SOUTHERN LAKE COUNTY AND PROMOTES HEALTHY LIFESTYLES TO THIS COMMUNITY. SINCE ITS FOUNDING IN 1947, ORLANDO HEALTH SOUTH LAKE HOSPITAL HAS CONTINUALLY EXPANDED ITS SERVICES AND COMMUNITY OUTREACH TO BETTER SERVE SOUTH LAKE RESIDENTS. THAT COMMITMENT CULMINATED IN 2000 WITH THE OPENING OF ITS 180-ACRE HEALTH, WELLNESS AND EDUCATION CAMPUS. A JCAHO-ACCREDITED ACUTE CARE HOSPITAL WITH 235 BEDS PLUS EMERGENCY CENTER AND PHYSICIAN OFFICES, ORLANDO HEALTH SOUTH LAKE HOSPITAL HAS GROWN TO BECOME A CORNERSTONE OF THE SOUTH LAKE COMMUNITY. IT OFFERS A VARIETY OF MEDICAL SERVICES, INCLUDING DIAGNOSTIC IMAGING, CARDIOLOGY, GENERAL SURGERY, MINIMALLY INVASIVE SURGERY, ORTHOPEDICS, EMERGENCY CARE WITH DESIGNATION AS A PRIMARY STROKE CENTER. THE HOSPITAL RECENTLY OPENED AN EXPANSION TO THE EXISTING FACILITY, FEATURING AN EXPANDED ICU, NEW INTERMEDIATE CARE AND PROGRESSIVE CARE UNITS, AND AN EXPANSION AND RENOVATION OF THE ORLANDO HEALTH SOUTH LAKE HOSPITAL CENTER FOR WOMEN AND BABIES. DURING THE FISCAL YEAR ENDED SEPTEMBER 30, 2024, ORLANDO HEALTH SOUTH LAKE HOSPITAL FACILITIES PROVIDED 58,307 DAYS OF INPATIENT CARE, 89,414 OUTPATIENT VISITS AND 89,297 EMERGENCY DEPARTMENT VISITS. IN ACCORDANCE WITH ITS MISSION, ORLANDO HEALTH SOUTH LAKE HOSPITAL PROVIDED EXTENSIVE CARE TO PATIENTS WHO MEET ITS CHARITY CARE GUIDELINES WITHOUT CHARGE OR AT AMOUNTS LESS THAN ITS ESTABLISHED RATES. ORLANDO HEALTH SOUTH LAKE HOSPITAL ALSO OFFERS COMMUNITY EDUCATION, SCHOOL INITIATIVES AND SUPPORT GROUPS. AS A NOT-FOR-PROFIT HEALTHCARE PROVIDER, ORLANDO HEALTH SOUTH LAKE HOSPITAL AND ITS CULTURE OF CARING TOUCH THE LIVES OF MANY THROUGHOUT CENTRAL FLORIDA. THE HOSPITAL'S PHYSICIANS, EMPLOYEES AND VOLUNTEERS KNOW THAT HEALTHCARE EXTENDS BEYOND THE WALLS OF THE FACILITY. OUR DEDICATED MEDICAL PROFESSIONALS AND VOLUNTEERS CONTRIBUTE TO THE COMMUNITY OUTSIDE THE ORGANIZATION, EDUCATING THEIR NEIGHBORS AND PROVIDING MEDICAL CARE TO OTHERS IN THE REGION. ORLANDO HEALTH SOUTH LAKE HOSPITAL DEMONSTRATES A COMMITMENT TO PROMOTING HEALTH, WELL-BEING, AND A CARING SPIRIT THROUGHOUT THE COMMUNITY BY ORGANIZING AND PROVIDING SERVICES RANGING FROM WELLNESS EVENTS AND SCREENINGS, TO FLU SHOTS AND HIGH SCHOOL PHYSICALS. THESE ACTIVITIES BRING LITTLE OR NO PAYMENT TO OUR HOSPITALS, BUT ARE SUSTAINED BECAUSE THEY ARE VALUABLE TO OUR REGION AND SUPPORT OUR MISSION. IN FY 2024, ORLANDO HEALTH SOUTH LAKE HOSPITAL PROVIDED $20,809,342 IN CHARITY CARE, $4,932,464 IN COMMUNITY BENEFIT PROGRAMS AND $16,388,012 IN MEDICAID SHORTFALLS AND OTHER MEANS-TESTED GOVERNMENT PROGRAMS. INCREASING ACCESS TO CARE EXAMPLES FROM KEY INITIATIVES ARE INCLUDED TO ILLUSTRATE THE TYPES OF SUCCESSES THESE PROGRAMS YIELD. MENTAL HEALTH FIRST AID TRAINING: IN FY2024, ORLANDO HEALTH CONTINUED RESPONDING TO AN IDENTIFIED NEED FOR ENHANCED MENTAL HEALTHCARE THROUGH A MENTAL HEALTH FIRST AID TRAINING PROGRAM. THE 2022 COMMUNITY HEALTH NEEDS ASSESSMENT (CHNA) IDENTIFIED MENTAL HEALTH AS ONE OF THE TOP COMMUNITY NEEDS IN CENTRAL FLORIDA. IN ALL COUNTIES, SURVEY RESPONDENTS RANKED MENTAL HEALTH PROBLEMS, INCLUDING SUICIDE, AS EITHER THE NO. 1 OR NO. 2 NEED TO ADDRESS IN THEIR COMMUNITY. ONE WAY ORLANDO HEALTH ADDRESSED THE ISSUE WAS BY IMPLEMENTING A TRAINING PROGRAM THAT HELPS ONLOOKERS LEARN SKILLS TO ASSIST SOMEONE IN A MENTAL HEALTH CRISIS. THIS TRAINING IS FREE OF CHARGE TO COMMUNITY MEMBERS EITHER IN PERSON OR VIRTUALLY. THE CURRICULUM IS PROVIDED THROUGH THE NATIONAL COUNCIL OF MENTAL WELLBEING. IT IS DESIGNED FOR BYSTANDERS WHO MAY HAVE LITTLE TO NO MEDICAL TRAINING BUT MAY BE ABLE TO PROVIDE INITIAL SUPPORT TO SOMEONE IN MENTAL HEALTH CRISIS UNTIL THEY ARE CONNECTED WITH APPROPRIATE PROFESSIONAL HELP. THROUGH COMMUNITY-SPECIFIC SCENARIOS, ACTIVITIES AND VIDEOS, COURSE PARTICIPANTS LEARN COMMON SIGNS AND SYMPTOMS OF MENTAL HEALTH AND SUBSTANCE USE CHALLENGES, HOW TO INTERACT WITH A PERSON IN CRISIS AND HOW TO CONNECT A PERSON TO HELP AND RESOURCES IN THE COMMUNITY. SINCE LAUNCHING IN MAY 2023, WE HAVE ESTABLISHED FOUR MENTAL HEALTH FIRST AID TRAINERS AT ORLANDO HEALTH. WE HAVE TAUGHT 21 CLASSES TO 235 PARTICIPANTS . OF THOSE PARTICIPANTS WHO ATTENDED CLASS, MORE THAN 80% SAY THEY ARE MORE AWARE OF MENTAL HEALTH RESOURCES THAN PRIOR TO TAKING THE COURSE. MIDWIFE BUS: THE ORLANDO HEALTH COMMUNITY BENEFIT TEAM IDENTIFIED AN OPPORTUNITY TO SUPPORT THE EXPANSION OF THE MIDWIFE BUS TO PROVIDE SERVICES IN LAKE COUNTY. THE MIDWIFE BUS PROVIDES PRE- AND POST-NATAL SERVICES TO UNINSURED OR UNDERINSURED PREGNANT WOMEN IN ORANGE AND LAKE COUNTIES. THE MIDWIFE BUS PARTNERS WITH ORLANDO HEALTH SOUTH LAKE HOSPITAL TO REFER PATIENTS FOR DELIVERY AND INFANT CARE. RECENT FUNDING PROVIDED TO THE MIDWIFE BUS SUPPORTED THE PURCHASE AND RENOVATION OF AN ADDITIONAL BUS INTO A MOBILE MIDWIFERY CLINIC. HOWEVER, IN FALL OF 2023, THE ORIGINAL BUS AND PRIMARY MIDWIFERY CLINIC BECAME INOPERABLE. THE SECOND BUS, WHICH WAS SUPPORTED BY THIS FUNDING, BECAME THE PRIMARY AND ONLY MIDWIFE BUS CLINIC. IN FY2024, THE PROGRAM MADE GREAT PROGRESS IN RENOVATING A BUS AND WORKED TO FIND A LOCATION THAT WOULD ALLOW THEM TO PARK REGULARLY AND PROVIDE SERVICES TO LAKE COUNTY INDIVIDUALS. FIND, FEED AND RESTORE: THROUGH THE COMMUNITY GRANT PROGRAM, ORLANDO HEALTH SOUTH LAKE HOSPITAL CONTINUED TO PARTNER WITH FIND, FEED AND RESTORE TO PROVIDE HOUSING SUPPORT TO INDIVIDUALS EXPERIENCING HOMELESSNESS IN FY 2024. THE GOAL OF THE HOUSING FIRST PROGRAM IS TO CREATE A STEPPING-STONE APPROACH TO SUPPORT INDIVIDUALS WHO NEED HOUSING ASSISTANCE SO THEY CAN WORK TOWARD LONG-TERM SELF-SUFFICIENCY. THE PROGRAM PROVIDES HOUSING AT NO COST FOR 6 TO 12 MONTHS WHILE THE INDIVIDUALS OR FAMILIES RECEIVE CASE MANAGEMENT SERVICES, WHICH INCLUDE FINANCIAL LITERACY CLASSES, WORKFORCE DEVELOPMENT, AND MENTAL HEALTH COUNSELING. AFTER THE 6- TO 12-MONTH PERIOD, THE CLIENT BEGINS TO PAY RENT. THE ULTIMATE GOAL IS FOR THE INDIVIDUAL TO BE EMPLOYED, HOUSED, AND GRADUATED FROM THE PROGRAM. DURING FY 2024, 45 UNIQUE FAMILIES, TOTALING 110 INDIVIDUALS, RECEIVED NO-COST HOUSING THROUGH THE HOUSING FIRST PROGRAM. IN ADDITION TO HOUSING, THE PROGRAM PROVIDED MORE THAN 83 HOURS OF MENTAL HEALTH COUNSELING TO 45 INDIVIDUALS IN NEED. WITHIN THE FIRST 45 DAYS OF RECEIVING HOUSING, 31 ADULTS GAINED EMPLOYMENT. AFTER 60 DAYS OF GAINING EMPLOYMENT, 78% OF THOSE ADULTS MAINTAINED THEIR EMPLOYMENT. WHEN SURVEYED AGAIN AT 90 DAYS, 72% OF THE INDIVIDUALS STILL MAINTAINED THEIR EMPLOYMENT. ONCE THE FAMILIES REACHED THE SIX-MONTH MARK AND WERE ASKED TO BEGIN BUDGETING AND PAYING FOR THEIR OWN LOT RENT AND UTILITIES, 82% OF FAMILIES WERE ABLE TO BUDGET APPROPRIATELY TO COVER LIVING EXPENSES AND BE CLASSIFIED AS "SELF-SUFFICIENT" BY THE PROGRAM. ORLANDO HEALTH WILL CONTINUE TO WORK WITH PROGRAMS LIKE HOUSING FIRST TO ADDRESS SOCIAL DRIVERS OF HEALTH AND SUPPORT THE ECONOMIC MOBILITY OF COMMUNITY MEMBERS. COMMUNITY HEALTH CENTERS: ORLANDO HEALTH SOUTH LAKE HOSPITAL IDENTIFIED AN OPPORTUNITY TO INCREASE ACCESS TO DENTAL CARE BY PARTNERING WITH COMMUNITY HEALTH CENTERS THROUGH THE COMMUNITY GRANT PROGRAM. THE GOAL OF THE PROGRAM IS TO INCREASE ACCESS TO DENTAL CARE FOR RESIDENTS THROUGH THE ADDITION OF A FULL-TIME DENTIST AT THE COMMUNITY HEALTH CENTER'S LEESBURG CLINIC. PRIOR TO THE GRANT, THE LEESBURG CLINIC WAS THE ONLY COMMUNITY HEALTH CENTER IN LAKE COUNTY WITHOUT A DENTIST ON STAFF TO PROVIDE DENTAL CARE. THE FUNDING WILL ALLOW FOR THE ADDITION OF A DENTIST AT THE LEESBURG CLINIC, WHICH WILL INCREASE ACCESS TO REGULAR DENTAL CARE FOR UNINSURED OR UNDERINSURED ADULTS AND CHILDREN. IN FY2024, 1,713 UNIQUE PATIENTS RECEIVED DENTAL CARE. THOSE PATIENTS WERE CARED FOR THROUGH MORE THAN 2,400 VISITS, 729 SEALANT APPLICATIONS AND MORE THAN 725 FLUORIDE TREATMENTS. THE DENTAL CLINIC WILL CONTINUE TO INCREASE ACCESS TO DENTAL CARE TO RESIDENTS OF LAKE COUNTY THROUGH FY2025. FINDHELP INTEGRATION: TO SUPPORT BETTER ACCESS TO CARE THROUGH COMMUNITY COLLABORATION, ORLANDO HEALTH IN FY2024 BEGAN THE PROCESS OF ONBOARDING FINDHELP, AN ONLINE REFERRAL SYSTEM THAT SEAMLESSLY CONNECTS OUR COMMUNITY WITH ESSENTIAL SOCIAL AND HEALTH SERVICES, INCLUDING FINANCIAL ASSISTANCE, FOOD PANTRIES, MEDICAL CARE AND OTHER FREE OR REDUCED-COST RESOURCES. WITH THE INTEGRATION OF FINDHELP INTO THE HEALTHCARE SYSTEM'S ELECTRONIC HEALTH RECORD, OUR PHYSICIANS AND TEAM MEMBERS NOW HAVE EASY ACCESS TO FINDHELP'S EXTENSIVE NETWORK OF PROGRAMS AND RESOURCES - EMPOWERING THEM TO PROVIDE COMPREHENSIVE SUPPORT FOR EVERY PATIENT AND ENHANCING HEALTHCARE QUALITY, SAFETY AND PATIENT SATISFACTION. THE RESOURCE WILL BE INTRODUCED TO TEAM MEMBERS THROUGH A PHASED ROLLOUT IN FY2025. DURING THAT TIME, WE WILL BEGIN EVALUATING THE NUMBER OF SEARCHES CONDUCTED AND THE NUMBER OF REFERRALS MADE THROUGH THE PLATFORM.