NATIONAL SEPTEMBER 11 MEMORIAL AND MUSEUM AT THE WORLD TRADE CENTER

EIN: 611745872 501(c)(3) Arts, Culture & Humanities

NEW YORK, NY

Total Revenue
$93,280,595
Total Expenses
$112,307,344
Total Assets
$547,842,313
Net Assets
$510,504,642
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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year
2014
Legal Domicile
NY
Principal Officer
ELIZABETH L HILLMAN
Phone
2123128800
Tax Period
2024-01-01 to 2024-12-31

NATIONAL SEPTEMBER 11 MEMORIAL AND MUSEUM AT THE WORLD TRADE CENTER, founded in 2014, is a mid-sized nonprofit in the Arts, Culture & Humanities sector that reported $93.3M in total revenue in fiscal year 2024. Expenses of $112.3M exceeded revenue, resulting in a 20% operating deficit.

Mission

THE NATIONAL SEPTEMBER 11 MEMORIAL & MUSEUM AT THE WORLD TRADE CENTER BEARS SOLEMN WITNESS TO THE TERRORIST ATTACKS OF SEPTEMBER 11, 2001, AND FEBRUARY 26, 1993. LOCATED AT A SITE MADE SACRED THROUGH LOSS, THE MEMORIAL & MUSEUM REMEMBERS AND HONORS THE 2,983 VICTIMS OF THESE

Program Service Accomplishments

Program 1
Expenses: $86,322,570 Revenue: $75,788,602

THE MEMORIAL, DEDICATED IN 2011, WELCOMED NEARLY 82 MILLION LIFETIME VISITORS THROUGH THE END OF 2024. THE MUSEUM WELCOMED MORE THAN 25 MILLION PEOPLE SINCE IT OPENED TO THE PUBLIC IN MAY 2014...

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THE MEMORIAL, DEDICATED IN 2011, WELCOMED NEARLY 82 MILLION LIFETIME VISITORS THROUGH THE END OF 2024. THE MUSEUM WELCOMED MORE THAN 25 MILLION PEOPLE SINCE IT OPENED TO THE PUBLIC IN MAY 2014 THROUGH THE END OF 2024. 2024 MARKED THE MUSEUM'S TENTH YEAR OF OPERATION. IN ADDITION TO SERVING VISITORS THROUGH ITS CORE EXHIBITIONS, THE MUSEUM PRESENTED A WIDE SLATE OF EDUCATIONAL PROGRAMMING AND ROTATED BOTH INDIVIDUAL OBJECTS AND ENTIRE EXHIBITIONS. THOSE ROTATIONS EXPAND THE MUSEUM'S STORYTELLING CAPACITY, ACCOMMODATE CONSERVATION REQUIREMENTS, AND ANTICIPATE LOAN EXPIRATIONS.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

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Financial Overview (2024)

Revenue Breakdown

Contributions & Grants $15,246,824
Program Service Revenue $68,986,816
Investment Income $3,317,651
Other Revenue $5,729,304
TOTAL REVENUE $93,280,595

Expense Breakdown

Grants Paid $0
Salaries & Benefits $33,867,985
Fundraising Expenses $5,248,169
Program Expenses $86,322,570
Other Expenses $77,264,141
TOTAL EXPENSES $112,307,344

Year-over-Year Comparison

2024 2023 Change
Revenue $93,280,595 $90,298,639 +0.0%
Expenses $112,307,344 $102,735,263 +0.1%
Net Income $-19,026,749 $-12,436,624 +0.5%
Key Indicators
✗ Grants to Organizations ✗ Grants to Individuals ✓ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✓ Schedule B Required
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Financial Health Indicators

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Liquidity & Cash Position

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Governance

Voting Members
54
Independent Members
52
Employees
411
Volunteers
242

Governance Policies

✓ Conflict of Interest Policy
✓ Whistleblower Policy
✓ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School
✗ Operated a Hospital
✗ Provided First Class Travel
⚠ Reported Conflict of Interest
✗ Reported Asset Diversion
✗ Excess Benefit Transaction
✗ Made Political Expenditures
✓ Engaged in Lobbying
✗ Operated Donor Advised Fund
✓ Maintained Art Collections
✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers
5
$1,741,054
Total Directors
56
$0
Key Employees
5
$2,020,596
Highest Compensated
5
reported
Name Title Hours/Week Role Reportable Comp Other Comp Total
MICHAEL R BLOOMBERG CHAIRMAN 3.00
Officer Director
$0 $0 $0
ANDREW M SENCHAK TREASURER 3.00
Officer Director
$0 $0 $0
VIRGINIA S BAUER TRUSTEE 2.00
Director
$0 $0 $0
PAULA GRANT BERRY TRUSTEE 2.00
Director
$0 $0 $0
FRANK BISIGNANO TRUSTEE 2.00
Director
$0 $0 $0
BEN BROWN TRUSTEE 2.00
Director
$0 $0 $0
GREG BROWN TRUSTEE 2.00
Director
$0 $0 $0
DEBRA BURLINGAME TRUSTEE 2.00
Director
$0 $0 $0
JOHN P CAHILL TRUSTEE 2.00
Director
$0 $0 $0
RUSSELL L CARSON TRUSTEE 2.00
Director
$0 $0 $0
KENNETH I CHENAULT TRUSTEE 2.00
Director
$0 $0 $0
RIC CLARK TRUSTEE 2.00
Director
$0 $0 $0
H RODGIN COHEN TRUSTEE 2.00
Director
$0 $0 $0
KEATING CROWN TRUSTEE 2.00
Director
$0 $0 $0
BILLY CRYSTAL TRUSTEE 2.00
Director
$0 $0 $0
ROBERT DE NIRO TRUSTEE 2.00
Director
$0 $0 $0
PAUL M DONOFRIO TRUSTEE 2.00
Director
$0 $0 $0
RICHARD EDELMAN TRUSTEE 2.00
Director
$0 $0 $0
CHRISTINE A FERER TRUSTEE 2.00
Director
$0 $0 $0
JENNIFER GLICK TRUSTEE 2.00
Director
$0 $0 $0
MAURICE R GREENBERG TRUSTEE 2.00
Director
$0 $0 $0
PATRICIA E HARRIS TRUSTEE 2.00
Director
$0 $0 $0
ROBERT IGER TRUSTEE 2.00
Director
$0 $0 $0
MONICA IKEN TRUSTEE 2.00
Director
$0 $0 $0
JEH JOHNSON TRUSTEE 2.00
Director
$0 $0 $0
THOMAS S JOHNSON TRUSTEE 2.00
Director
$0 $0 $0
ANTHOULA KATSIMATIDES TRUSTEE 2.00
Director
$0 $0 $0
DR KERRY KELLY TRUSTEE 2.00
Director
$0 $0 $0
PETER M LEHRER TRUSTEE 2.00
Director
$0 $0 $0
HOWARD W LUTNICK TRUSTEE 2.00
Director
$0 $0 $0
JOEL S MARCUS TRUSTEE 2.00
Director
$0 $0 $0
J KEVIN MCCARTHY TRUSTEE 2.00
Director
$0 $0 $0
ADMIRAL WILLIAM MCRAVEN TRUSTEE 2.00
Director
$0 $0 $0
JULIE MENIN TRUSTEE 2.00
Director
$0 $0 $0
HOWARD MILSTEIN TRUSTEE 2.00
Director
$0 $0 $0
IRA M MILLSTEIN TRUSTEE (THRU 3/2024) 2.00
Director
$0 $0 $0
JOSEPH MOINIAN TRUSTEE (THRU 3/2024) 2.00
Director
$0 $0 $0
PAUL NAPOLI TRUSTEE 2.00
Director
$0 $0 $0
EMILY K RAFFERTY TRUSTEE 2.00
Director
$0 $0 $0
KEVIN M RAMPE TRUSTEE 2.00
Director
$0 $0 $0
SCOTT RECHLER TRUSTEE 2.00
Director
$0 $0 $0
CRAIG ROBERTS STAPLETON TRUSTEE 2.00
Director
$0 $0 $0
THOMAS H ROGER TRUSTEE 2.00
Director
$0 $0 $0
RACHEL ROMER TRUSTEE 2.00
Director
$0 $0 $0
JANE ROSENTHAL TRUSTEE 2.00
Director
$0 $0 $0
E JOHN ROSENWALD JR TRUSTEE 2.00
Director
$0 $0 $0
FAIZA J SAEED TRUSTEE 2.00
Director
$0 $0 $0
CARYN SEIDMAN-BECKER TRUSTEE 2.00
Director
$0 $0 $0
JERRY I SPEYER TRUSTEE 2.00
Director
$0 $0 $0
JON STEWART TRUSTEE 2.00
Director
$0 $0 $0
ANNE M TATLOCK TRUSTEE 2.00
Director
$0 $0 $0
DANIEL R TISHMAN TRUSTEE 2.00
Director
$0 $0 $0
ZYGI WILF TRUSTEE 2.00
Director
$0 $0 $0
JEFFREY S WILPON TRUSTEE 2.00
Director
$0 $0 $0
SHEENA WRIGHT TRUSTEE 2.00
Director
$0 $0 $0
WILLIAM Y YUN TRUSTEE 2.00
Director
$0 $0 $0
ELIZABETH L HILLMAN PRESIDENT & CEO 40.00
Officer
$776,037 $80,179 $856,216
NOELLE LILIEN EVP GENERAL COUNSEL/SECRETARY 40.00
Officer
$376,161 $75,719 $451,880
DAVID SHEEHAN EVP & CFO 40.00
Officer
$392,653 $40,305 $432,958
ALLISON BLAIS EVP, CHIEF STRATEGY & OPS 40.00
Key Emp
$388,458 $70,194 $458,652
CLIFFORD CHANIN EVP, MUSEUM DIRECTOR 40.00
Key Emp
$398,114 $46,885 $444,999
JOSHUA CHERWIN EVP CHIEF ADVANCEMENT & COMMUNICATIONS OFFICER 40.00
Key Emp
$410,379 $75,919 $486,298
SALVATORE CARCATERRA EVP, SECURITY & SAFETY 40.00
Key Emp
$310,869 $31,623 $342,492
EDWARD SIDOR SVP, BUILDINGS & GROUNDS 40.00
Key Emp
$249,113 $39,042 $288,155
JOSEPH WEINKAM EVP GOVERNMENT & COMMUNITY AFFAIRS 40.00
Highest
$304,316 $72,861 $377,177
BENJAMIN MILAKOFSKY EVP, CHIEF OF STAFF 40.00
Highest
$343,514 $38,039 $381,553
NANCY MORRISSEY SVP, CHIEF INFORMATION OFFICER 40.00
Highest
$240,871 $66,473 $307,344
CHRISTOPHER WOGAS SVP, VISITOR & REVENUE OPS 40.00
Highest
$235,150 $35,911 $271,061
STACY MARQUIT SVP, BUSINESS PLANNING & INSIGHTS 40.00
Highest
$230,596 $28,371 $258,967
Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year Revenue Expenses Assets Net Income
2024 $93,280,595 $112,307,344 $547,842,313 $-19,026,749
2023 $90,298,639 $102,735,263 $569,067,941 $-12,436,624
2022 $61,970,121 $90,883,616 $587,453,468 $-28,913,495
2021 $89,488,435 $79,658,072 $601,946,963 $9,830,363
2020 $37,711,871 $84,808,731 $597,927,758 $-47,096,860
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