TWIN LAKES TELEPHONE COOPERATIVE CORP

EIN: 620517180

GAINESBORO, TN

Total Revenue
$70,515,311
Total Expenses
$67,277,665
Total Assets
$217,571,384
Net Assets
$165,234,352
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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year
1951
Legal Domicile
TN
Principal Officer
JONATHAN WEST
Phone
9318582151
Tax Period
2023-01-01 to 2023-12-31

TWIN LAKES TELEPHONE COOPERATIVE CORP, founded in 1951, is a mid-sized nonprofit that reported $70.5M in total revenue in fiscal year 2023. Revenue grew 11% year-over-year, indicating healthy expansion. Expenses of $67.3M left a modest 5% surplus.

Mission

TO PROVIDE TELECOMMUNICATION SERVICES TO COOPERATIVE MEMBERS IN RURAL AREAS.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

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Financial Overview (2023)

Revenue Breakdown

Contributions & Grants $0
Program Service Revenue $65,378,454
Investment Income $1,973,495
Other Revenue $3,163,362
TOTAL REVENUE $70,515,311

Expense Breakdown

Grants Paid $0
Salaries & Benefits $4,591,914
Fundraising Expenses $0
Other Expenses $50,210,378
TOTAL EXPENSES $67,277,665

Year-over-Year Comparison

2023 2022 Change
Revenue $70,515,311 $63,547,843 +0.1%
Expenses $67,277,665 $60,732,629 +0.1%
Net Income $3,237,646 $2,815,214 +0.2%
Key Indicators
Grants to Organizations Grants to Individuals Lobbying Political Activity Foreign Activities Donor Advised Fund Schedule B Required
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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

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Governance

Voting Members
11
Independent Members
11
Employees
126
Volunteers
N/A

Governance Policies

Conflict of Interest Policy
Whistleblower Policy
Document Retention Policy

Special Practices & Reported Activities

Operated a School
Operated a Hospital
Provided First Class Travel
Reported Conflict of Interest
Reported Asset Diversion
Excess Benefit Transaction
Made Political Expenditures
Engaged in Lobbying
Operated Donor Advised Fund
Maintained Art Collections
Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers
5
$776,435
Total Directors
11
$423,058
Key Employees
0
$0
Highest Compensated
5
reported
Name Title Hours/Week Role Reportable Comp Other Comp Total
LARRY J STAFFORD DIRECTOR 15.00
Director
$42,001 $0 $42,001
DOUGLAS G ELDER DIRECTOR/VICE-PRESIDENT 18.00
Officer Director
$41,601 $0 $41,601
GREGORY H BROWN DIRECTOR 15.00
Director
$40,401 $0 $40,401
KENT J BROWN DIRECTOR/SECRETARY/TREASURER 15.00
Officer Director
$24,137 $0 $24,137
MARIE CARLISLE DIRECTOR 18.00
Director
$32,137 $0 $32,137
KEM W CROUCH DIRECTOR 16.00
Director
$42,801 $0 $42,801
GARY E FLYNN DIRECTOR 15.00
Director
$37,026 $0 $37,026
GAIL MYERS DIRECTOR/PRESIDENT 20.00
Officer Director
$42,801 $0 $42,801
JAMES D STORIE DIRECTOR 18.00
Director
$33,737 $0 $33,737
KAREN PETTY DIRECTOR 15.00
Director
$45,455 $0 $45,455
CHRIS FARMER DIRECTOR 20.00
Director
$40,961 $0 $40,961
JONATHAN WEST GENERAL MANAGER/CEO 55.00
Officer
$454,004 $52,407 $506,411
JOANNA WILLIAMS CHIEF FINANCIAL OFFICER 50.00
Officer
$119,071 $42,414 $161,485
CHAD R DILLON CHIEF OPERATION OFFICER 50.00
Highest
$171,900 $25,290 $197,190
CHARLES SHANE HEUPEL CHIEF TECHNOLOGY OFFICER 50.00
Highest
$138,346 $40,227 $178,573
JAMIE MEADOWS CUSTOMER SERVICE MANAGER 48.00
Highest
$115,623 $41,773 $157,396
LAURA GORE MARKETING & SALES MANAGER 48.50
Highest
$115,502 $28,024 $143,526
MELISSA PHILLIPS HUMAN AND OFFICE RESOURCES MANAGER 48.00
Highest
$117,075 $19,810 $136,885
Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year Revenue Expenses Assets Net Income
2024 No data No data No data No data
2023 $70,515,311 $67,277,665 $217,571,384 $3,237,646
2022 $63,547,843 $60,732,629 $193,085,121 $2,815,214
2021 $62,867,275 $60,722,831 $182,271,537 $2,144,444
2020 $55,471,816 $52,870,255 $168,603,986 $2,601,561
2019 $47,910,908 $49,521,880 $151,153,329 $-1,610,972
2018 $41,303,206 $43,171,936 $131,606,109 $-1,868,730
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