BETTER BUSINESS BUREAU INC

EIN: 620628251

CHATTANOOGA, TN

Total Revenue
$799,141
Total Expenses
$778,945
Total Assets
$1,350,471
Net Assets
$1,345,420
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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year
1959
Legal Domicile
TN
Principal Officer
MICHELE MASON
Phone
4234756885
Tax Period
2023-01-01 to 2023-12-31

BETTER BUSINESS BUREAU INC, founded in 1959, is a small nonprofit that reported $799K in total revenue in fiscal year 2023.

Mission

TO SERVE BUSINESSES BY INCREASING PUBLIC CONFIDENCE THROUGH PROMOTION OF TRUTH, HONESTY AND ACCURACY IN ADVERTISING AND SELLING PRACTICES, AND TO SERVE THE PUBLIC BY EDUCATING THEM REGARDING THEIR RESPONSIBILITIES AND RIGHTS.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

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Financial Overview (2023)

Revenue Breakdown

Contributions & Grants $11,000
Program Service Revenue $710,132
Investment Income $27,450
Other Revenue $50,559
TOTAL REVENUE $799,141

Expense Breakdown

Grants Paid $10,000
Salaries & Benefits $448,201
Fundraising Expenses $27,944
Program Expenses $608,852
Other Expenses $320,744
TOTAL EXPENSES $778,945

Year-over-Year Comparison

2023 2022 Change
Revenue $799,141 $826,091 0.0%
Expenses $778,945 $786,821 0.0%
Net Income $20,196 $39,270 -0.5%
Key Indicators
Grants to Organizations Grants to Individuals Lobbying Political Activity Foreign Activities Donor Advised Fund Schedule B Required
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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

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Governance

Voting Members
23
Independent Members
23
Employees
13
Volunteers
N/A

Governance Policies

Conflict of Interest Policy
Whistleblower Policy
Document Retention Policy

Special Practices & Reported Activities

Operated a School
Operated a Hospital
Provided First Class Travel
Reported Conflict of Interest
Reported Asset Diversion
Excess Benefit Transaction
Made Political Expenditures
Engaged in Lobbying
Operated Donor Advised Fund
Maintained Art Collections
Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers
6
$115,500
Total Directors
23
$0
Key Employees
0
$0
Highest Compensated
0
reported
Name Title Hours/Week Role Reportable Comp Other Comp Total
DAVID ELLIS CHAIRMAN 1.00
Officer Director
$0 $0 $0
KEITH CLINGAN PAST CHAIRMAN 1.00
Officer Director
$0 $0 $0
DAVID HOUSEMAN SECRETARY 1.00
Officer Director
$0 $0 $0
TOM VERRILL TREASURER 1.00
Officer Director
$0 $0 $0
C GEORGE CAUDLE COUNSEL 1.00
Officer Director
$0 $0 $0
RICH BALTHROP DIRECTOR 1.00
Director
$0 $0 $0
LEANNA YOUNG DIRECTOR 1.00
Director
$0 $0 $0
DELTON CHEN DIRECTOR 1.00
Director
$0 $0 $0
RICK CARLSON HONORARY DIRECTOR 1.00
Director
$0 $0 $0
JORDAN CORNELISON DIRECTOR 1.00
Director
$0 $0 $0
OLA PHIPPS DIRECTOR 1.00
Director
$0 $0 $0
STEPHANIE GILLISON DIRECTOR 1.00
Director
$0 $0 $0
CHRIS HETZLER DIRECTOR 1.00
Director
$0 $0 $0
GARY HITSON DIRECTOR 1.00
Director
$0 $0 $0
BEECHER HUNTER HONORARY DIRECTOR 1.00
Director
$0 $0 $0
KAREN THOMAS DIRECTOR 1.00
Director
$0 $0 $0
BOB MASON DIRECTOR 1.00
Director
$0 $0 $0
JIM PHIROPOULOS HONORARY DIRECTOR 1.00
Director
$0 $0 $0
CALVIN SNEED DIRECTOR 1.00
Director
$0 $0 $0
STEVE TAYLOR DIRECTOR 1.00
Director
$0 $0 $0
TOM TOLAR DIRECTOR 1.00
Director
$0 $0 $0
LOGAN WATSON DIRECTOR 1.00
Director
$0 $0 $0
MIKE WEBB DIRECTOR 1.00
Director
$0 $0 $0
MICHELE MASON PRESIDENT CEO 36.00
Officer
$110,000 $5,500 $115,500
Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year Revenue Expenses Assets Net Income
2024 No data No data No data No data
2023 $799,141 $778,945 $1,350,471 $20,196
2022 $826,091 $786,821 $1,326,162 $39,270
2021 $1,009,518 $874,625 $1,292,212 $134,893
2020 $923,044 $919,371 $1,157,728 $3,673
2019 $949,189 $930,638 $1,153,693 $18,551
2018 $943,686 $828,857 $1,135,042 $114,829
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