CONTACT HELPLINE INC

EIN: 620912261 501(c)(3) Mental Health

OAK RIDGE, TN

Total Revenue
$3,275,651
Total Expenses
$2,892,023
Total Assets
$3,116,013
Net Assets
$3,109,065
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Financial Vulnerability Assessment (Tuckman-Chang)

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Financial Trends

Organization Details

Formation Year
1973
Legal Domicile
TN
Principal Officer
BRUCE MARSHALL
Phone
8653127450
Tax Period
2023-01-01 to 2023-12-31

CONTACT HELPLINE INC, founded in 1973, is a community nonprofit in the Mental Health sector that reported $3.3M in total revenue in fiscal year 2023. Expenses of $2.9M left a modest 12% surplus.

Mission

A NON-PROFIT ORGANIZATION SERVING GREATER KNOXVILLE AND EAST TENNESSEE, DEDICATED TO REDUCING THE INCIDENCE OF SUICIDE BY INTERVENTION WITH INDIVIDUALS IN CRISIS, PROVIDING SUICIDE LOSS GRIEF SUPPORT AND EDUCATING THE COMMUNITY ABOUT EFFECTIVE PREVENTION STRATEGIES.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

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Financial Overview (2023)

Revenue Breakdown

Contributions & Grants $3,244,668
Program Service Revenue $0
Investment Income $30,983
Other Revenue $0
TOTAL REVENUE $3,275,651

Expense Breakdown

Grants Paid $0
Salaries & Benefits $2,644,314
Fundraising Expenses $56,893
Program Expenses $2,726,488
Other Expenses $247,709
TOTAL EXPENSES $2,892,023

Year-over-Year Comparison

2023 2022 Change
Revenue $3,275,651 $3,246,438 +0.0%
Expenses $2,892,023 $618,120 +3.7%
Net Income $383,628 $2,628,318 -0.9%
Key Indicators
✗ Grants to Organizations ✗ Grants to Individuals ✗ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✓ Schedule B Required
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Financial Health Indicators

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Financial Distress Indicator

Liquidity & Cash Position

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Governance

Voting Members
11
Independent Members
11
Employees
N/A
Volunteers
N/A

Governance Policies

✓ Conflict of Interest Policy
✗ Whistleblower Policy
✗ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School
✗ Operated a Hospital
✗ Provided First Class Travel
✗ Reported Conflict of Interest
✗ Reported Asset Diversion
✗ Excess Benefit Transaction
✗ Made Political Expenditures
✗ Engaged in Lobbying
✗ Operated Donor Advised Fund
✗ Maintained Art Collections
✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers
5
$0
Total Directors
11
$0
Key Employees
0
$0
Highest Compensated
0
reported
Name Title Hours/Week Role Reportable Comp Other Comp Total
W BRUCE MARSHALL EXECUTIVE DIRECTOR 40.00
Officer Director
$0 $0 $0
AARON FREE SECRETARY 2.00
Officer Director
$0 $0 $0
SASHA BENJAMIN BOARD MEMBER 2.00
Director
$0 $0 $0
LINDSEY MCELVY REASSURANCE COORDINATOR 15.00
Director
$0 $0 $0
MARCIA FISHER BOARD MEMBER 2.00
Director
$0 $0 $0
DYLAN GALLOWAY BOARD MEMBER 2.00
Director
$0 $0 $0
HANNAH LOZANO BOARD MEMBER 2.00
Director
$0 $0 $0
BRITTANIE WEAVER BOARD MEMBER 2.00
Director
$0 $0 $0
KELLY CALLISON PRESIDENT 2.00
Officer Director
$0 $0 $0
CASEY BARRIO TREASURER 5.00
Officer Director
$0 $0 $0
BLAKE OVERTON VICE-PRESIDENT 2.00
Officer Director
$0 $0 $0
Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year Revenue Expenses Assets Net Income
2024 No data No data No data No data
2023 $3,275,651 $2,892,023 $3,116,013 $383,628
2022 $3,246,438 $618,120 $2,754,588 $2,628,318
2021 $386,469 $339,749 $125,823 $46,720
2020 $206,312 $162,620 $75,811 $43,692
2019 $87,252 $98,062 $7,800 $-10,810
2018 $65,036 $88,194 $17,517 $-23,158
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