TENNESSEE QUALITY AWARD INC

EIN: 621502414 501(c)(3)

NASHVILLE, TN

Total Revenue
$419,758
Total Expenses
$439,544
Total Assets
$190,951
Net Assets
$127,975
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Financial Vulnerability Assessment (Tuckman-Chang)

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Financial Trends

Organization Details

Formation Year
1992
Legal Domicile
TN
Principal Officer
HEATHER SCHOCH
Phone
6158898323
Tax Period
2024-01-01 to 2024-12-31

TENNESSEE QUALITY AWARD INC, founded in 1992, is a small nonprofit that reported $420K in total revenue in fiscal year 2024. Revenue grew 12% year-over-year, indicating healthy expansion.

Mission

THE MISSION OF TENNESSEE QUALITY AWARD, INC. D/B/A TENNESSEE CENTER FOR PERFORMANCE EXCELLENCE (TNCPE) IS TO DRIVE ORGANIZATIONAL EXCELLENCE IN TENNESSEE.

Program Service Accomplishments

Program 1
Expenses: $186,831

THROUGHOUT THE YEAR, TNCPE PROVIDES TRAINING OPPORTUNITIES TO ORGANIZATIONS THAT WANT TO IMPROVE PROCESSES AND RESULTS. ALL OF THESE PROGRAMS ARE EITHER FREE OR AVAILABLE AT LOW COST AND OPEN TO THE...

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THROUGHOUT THE YEAR, TNCPE PROVIDES TRAINING OPPORTUNITIES TO ORGANIZATIONS THAT WANT TO IMPROVE PROCESSES AND RESULTS. ALL OF THESE PROGRAMS ARE EITHER FREE OR AVAILABLE AT LOW COST AND OPEN TO THE PUBLIC. ORGANIZATIONS INTERESTED IN APPLYING TO TNCPES EVALUATION AND FEEDBACK PROGRAM CAN ATTEND ONE OF TNCPES APPLICATION WORKSHOPS. OTHER WORKSHOPS THAT FOCUS ON THE CRITERIA AND PERFORMANCE IMPROVEMENT METHODS ARE HELD IN CONJUNCTION WITH THE ANNUAL EXCELLENCE IN TENNESSEE CONFERENCE. WHEN AN ORGANIZATION WINS AN EXCELLENCE AWARD, TNCPES HIGHEST HONOR, IT OFFERS A SERIES OF BEST PRACTICE TOURS FROM WHICH ATTENDEES TAKE HOME IDEAS FOR PERFORMANCE IMPROVEMENT STRATEGIES. TNCPE ALSO CONDUCTS CUSTOM TRAINING SESSIONS AND PRESENTATIONS TO INTERESTED ORGANIZATIONS.

Program 2
Expenses: $186,831

EVERY YEAR, TNCPE TRAINS 150-200 VOLUNTEERS TO SERVE ON ITS BOARD OF EXAMINERS. FOLLOWING THIS IN-DEPTH TRAINING IN THE CRITERIA FOR PERFORMANCE EXCELLENCE, EXAMINERS PROVIDE AN ESSENTIAL SERVICE TO...

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EVERY YEAR, TNCPE TRAINS 150-200 VOLUNTEERS TO SERVE ON ITS BOARD OF EXAMINERS. FOLLOWING THIS IN-DEPTH TRAINING IN THE CRITERIA FOR PERFORMANCE EXCELLENCE, EXAMINERS PROVIDE AN ESSENTIAL SERVICE TO TNCPE BY CONDUCTING THE EVALUATION AND FEEDBACK PROCESS. SOME EXAMINERS HAVE REFERRED TO THEIR EXPERIENCE AS A MINI MBA. THIS TRAINING ALSO EMPOWERS EXAMINERS TO APPLY THE CRITERIA AT THEIR OWN JOBS, IMPROVING PROCESSES AND RESULTS ALONG THE WAY. AS A RESULT, EXAMINERS SPREAD THE LESSONS OF THE CRITERIA AT A GRASS-ROOTS LEVEL - WHETHER OR NOT THEIR EMPLOYERS CHOOSE TO PARTICIPATE AS A TNCPE APPLICANT. THIS IS JUST ANOTHER WAY TNCPE ACHIEVES ITS MISSION TO LEAD BUSINESSES AND OTHER ORGANIZATIONS IN THE PURSUIT OF PERFORMANCE EXCELLENCE.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

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Financial Overview (2024)

Revenue Breakdown

Contributions & Grants $137,500
Program Service Revenue $280,408
Investment Income $1,850
Other Revenue $0
TOTAL REVENUE $419,758

Expense Breakdown

Grants Paid $0
Salaries & Benefits $290,517
Fundraising Expenses $21,957
Program Expenses $373,662
Other Expenses $149,027
TOTAL EXPENSES $439,544

Year-over-Year Comparison

2024 2023 Change
Revenue $419,758 $376,027 +0.1%
Expenses $439,544 $395,424 +0.1%
Net Income $-19,786 $-19,397 +0.0%
Key Indicators
✗ Grants to Organizations ✗ Grants to Individuals ✗ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✓ Schedule B Required
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Liquidity & Cash Position

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Governance

Voting Members
18
Independent Members
18
Employees
2
Volunteers
70

Governance Policies

✗ Conflict of Interest Policy
✗ Whistleblower Policy
✗ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School
✗ Operated a Hospital
✗ Provided First Class Travel
✗ Reported Conflict of Interest
✗ Reported Asset Diversion
✗ Excess Benefit Transaction
✗ Made Political Expenditures
✗ Engaged in Lobbying
✗ Operated Donor Advised Fund
✗ Maintained Art Collections
✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers
8
$150,938
Total Directors
18
$150,938
Key Employees
0
$0
Highest Compensated
0
reported
Name Title Hours/Week Role Reportable Comp Other Comp Total
HEATHER SCHOCH PRESIDENT AND CEO 40.00
Officer Director
$150,938 $0 $150,938
LACEY HAYES DIRECTOR 1.00
Director
$0 $0 $0
STACEY MAX DIRECTOR 1.00
Director
$0 $0 $0
HERB BYRD III DIRECTOR 1.00
Director
$0 $0 $0
JIM HARLAN DIRECTOR 1.00
Director
$0 $0 $0
KIM MASON DIRECTOR 1.00
Director
$0 $0 $0
KEVIN GRAYSON DIRECTOR 1.00
Director
$0 $0 $0
MELISSA MARTY DIRECTOR 1.00
Director
$0 $0 $0
SHARON NICHOLS DIRECTOR 1.00
Director
$0 $0 $0
CLIFTON PEAY DIRECTOR 1.00
Director
$0 $0 $0
STAFFORD OCPIVIA DIRECTOR 1.00
Director
$0 $0 $0
DAVID HART TREASURER 2.00
Officer Director
$0 $0 $0
DANETTE SCUDDER SECRETARY 2.00
Officer Director
$0 $0 $0
REYNOLD DOUGLAS AUDIT CHAIR 2.00
Officer Director
$0 $0 $0
JUAN WILLIAMS CHAIR 2.00
Officer Director
$0 $0 $0
CHRIS GRAY VICE CHAIR 2.00
Officer Director
$0 $0 $0
DAN PRATT OUTREACH CHAIR 2.00
Officer Director
$0 $0 $0
MELISSA LAMB LRP CHAIR 2.00
Officer Director
$0 $0 $0
Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year Revenue Expenses Assets Net Income
2024 $419,758 $439,544 $190,951 $-19,786
2023 $376,027 $395,424 $222,009 $-19,397
2022 $509,513 $407,749 $167,706 $101,764
2021 $440,993 $407,804 $86,261 $33,189
2020 $378,685 $541,532 $96,961 $-162,847
2019 $429,534 $647,474 $201,029 $-217,940
2018 $587,285 $686,888 $451,539 $-99,603
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